WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
WEBCAST:
Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)
WEBCAST:
Attend this Webcast, and listen as IDC's Research Director, Laura DuBois, discusses the issues around identifying and classifying information.
Posted: 18 Oct 2006 | Premiered: Nov 1, 2006, 13:00 EST (18:00 GMT)
PRODUCT DEMO:
Explore the benefits of Rational Asset Manager with this IBM e-Kit. The e-Kit includes demos, white papers and a webcast. Discover how to track and audit your assets to utilize them for reuse, especially within a service-oriented architecture.
PODCAST:
With an integrated network faxing solution, you can save thousands of dollars in labor costs alone and improve productivity. At the same time your faxes can be readily prepared, and more professional in appearance. Higher productivity and lower costs...
VIDEO:
The CX ecosystem has evolved from single-function technologies to new, omnichannel offerings that reside in the cloud. However, getting to a point of a seamless, integrated contact center can be confusing and risky. That is why this roadmap is here, to give you the information you need. Read on to learn about enhancing your CX ecosystem.
