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Software as a Service

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ALSO CALLED: On-demand Applications, On-demand Software, On Demand Software, SaaS, On Demand Applications
DEFINITION: Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support Web services and service-oriented architecture (SOA) mature and new developmental approaches, such as Ajax,  … 
Definition continues below.
Software as a Service Reports
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Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage
sponsored by IBM
WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
Posted: 28 Apr 2014 | Published: 31 Jan 2014

IBM

SaaS Study Video: Real Businesses Achieve Competitive Advantage
sponsored by IBM
WEBCAST: This video introduces the IBM Global SaaS study conducted by the Center for Applied Insights, which reveals how companies are using SaaS for better decision making, increased collaboration, and market-focused agility.
Posted: 23 Apr 2014 | Premiered: Apr 21, 2014

IBM

SaaS study: How competitive companies reduce TCO
sponsored by IBM
WHITE PAPER: SaaS is much more than a cost-savings tool. Organizations are using the cloud to help them achieve a much broader and strategic goal – unlocking competitive advantage through stronger collaboration, analytics and improving the customer experience.
Posted: 18 Apr 2014 | Published: 31 Jan 2014

IBM

HR analytics evaluation tips: Insight into how your business operates
sponsored by Workday
VIDEO: In this webcast, discover a suite of business applications delivered in the cloud that join with analytics to create a collaborative workspace, all accessible from any device. Discover how this enterprise suite offers deeper insight into how your business operates and performs, and enables true collaboration with a unified system.
Posted: 17 Apr 2014 | Premiered: 22 Jan 2014

Workday

Predictions 2014: Identity and Access Management
sponsored by IBM
ANALYST REPORT: This Gartner report reveals predictions for identity and access management (IAM) tools needed for 2014.
Posted: 17 Apr 2014 | Published: 26 Nov 2013

IBM

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

World-class HR Services Powered by Oracle
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

HP IT Accelerates Service Delivery with Hybrid Clouds
sponsored by Hewlett-Packard Company
WHITE PAPER: HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.
Posted: 04 Jun 2014 | Published: 31 Dec 2013

Hewlett-Packard Company

The Mixed Blessings of Contact Center Automation
sponsored by SearchCRM
EBOOK: Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch.
Posted: 28 May 2014 | Published: 28 May 2014

SearchCRM

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Access this brief white paper to understand how service automation tools and processes provide IT value.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

IBM Executive Point of View: Transforming Your Business with Software as a Service
sponsored by IBM
WHITE PAPER: This white paper takes a look at the capabilities of a unified suite of SaaS solutions and their capabilities when it comes to meeting changing customer demands and driving innovation.
Posted: 16 May 2014 | Published: 28 Feb 2013

IBM

Challenges of SaaS Application Integration
sponsored by MuleSoft
EGUIDE: Many companies have fallen behind on cloud app integration, relying on old tools and inefficient methods. Consult this e-guide for integration advice from Garner analyst Benoit Lheureux and other experts, as well as best practices for developing new strategies to beat the challenges of integrating cloud applications.
Posted: 12 May 2014 | Published: 12 May 2014

MuleSoft

Webinar: Protecting Critical SaaS Data Before It’s Too Late
sponsored by Spanning Cloud Apps
WEBCAST: This webinar goes through the best practices for SaaS data protection. Presented by industry experts, it touches on the key points for understanding how to ensure SaaS data protection and how to find the right provider.
Posted: 05 May 2014 | Premiered: Apr 1, 2014

Spanning Cloud Apps

E-Guide: Why Cloud, Mobile, and Web App Integration Requires New Strategies
sponsored by Intel® Services
EGUIDE: In this e-guide, software integration experts reveal why traditional software integration approaches fail and which new tools and strategies work.
Posted: 02 May 2014 | Published: 02 May 2014

Intel® Services

E-Guide: Cloud Connecters for Application Integration
sponsored by Intel® Services
EGUIDE: This expert e-guide highlights how to connect these applications through a cloud-based connector and provides best practices for selecting the right connector.
Posted: 02 May 2014 | Published: 02 May 2014

Intel® Services

E-Guide: App Integration and API Development – How to Stay Ahead of the Curve
sponsored by Intel® Services
EGUIDE: In this e-guide, experts reveal that app integration has always been an afterthought for buyers enthralled with the latest new app, and the pain of integration is continually forgotten.
Posted: 01 May 2014 | Published: 02 May 2014

Intel® Services

Options Abound For Cloud Computing in Healthcare
sponsored by BridgeHead Software
EGUIDE: This expert e-guide from SearchHealthIT.com offers tips on which cloud service to choose to help HCOs address the storage concern with EHRs.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

BridgeHead Software

SaaS: A Better Approach to IT and Data Center Systems Management
sponsored by IBM
EGUIDE: This expert e-guide will show you how Software-as-a-Service and IT service management can help you with systems management on a budget.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

IBM

Can Cloud File Syncing Replace Backup Solutions?
sponsored by eFolder
EGUIDE: This expert e-guide presents the difference between file synchronization and file backup and how reliable these technologies are as a backup option.
Posted: 03 Apr 2014 | Published: 03 Apr 2014

eFolder

ERP and the cloud: The perfect combination
sponsored by Oracle Corporation
WHITE PAPER: This white paper explores the growing popularity of SaaS and why forward-thinking organizations are moving core enterprise resource planning (ERP) to the cloud.
Posted: 02 Apr 2014 | Published: 31 Dec 2013

Oracle Corporation

Expert Best Practices to Prepare for Cloud-based ERP Systems
sponsored by Epicor Software Corporation
EGUIDE: This expert e-guide explores the value of cloud options for enterprise resource planning (ERP) and zeros in on the potential risks of unsafe software as a service (SaaS) management practices.
Posted: 02 Apr 2014 | Published: 02 Apr 2014

Epicor Software Corporation

Experts Reveal Top Manufacturing Trends of 2014
sponsored by Epicor Software Corporation
EGUIDE: This expert e-guide offers a primer on enterprise resource planning (ERP), answering frequently asked ERP questions and exploring the top manufacturing trends of 2014.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Epicor Software Corporation

Cloud ERP Software Introduces Business Benefits, Culture Shock
sponsored by Epicor Software Corporation
EGUIDE: Despite the enticing benefits of cloud-based ERP, organizations everywhere are reluctant to embrace this strategy due to perceived risks. In this expert e-guide, learn why cloud ERP fears are vanishing and uncover installation best practices.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Epicor Software Corporation
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SOFTWARE AS A SERVICE DEFINITION (continued): …  become popular. Meanwhile, broadband service has become increasingly available to support user access from more areas around the world. SaaS is closely related to the ASP (application service provider) and on demand computing software delivery models. IDC identifies two slightly different delivery models for SaaS. The hosted application management (hosted AM) model is similar to ASP: a provider hosts commercially available software for customers and delivers it over the Web. In the software on demand model, the provider gives customers network-based access to a single copy of an application created … 
Software as a Service definition sponsored by SearchCloudComputing.com, powered by WhatIs.com an online computer dictionary

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