Software as a Service White Papers

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Toshiba Launches Smart Social Infrastructure Through a Flexible, Scalable Cloud Solution
sponsored by IBM
WHITE PAPER: To advance its initiative, Toshiba required a more flexible, scalable cloud solution capable of supporting a wide range of complex projects. This whitepaper highlights the cloud software Toshiba implemented to provide an extensible cloud management framework.
Posted: 10 Dec 2014 | Published: 30 Apr 2014

IBM

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace Technology
WHITE PAPER: This white paper provides seven tips on how to make that transition with maximum effectiveness and minimal disruption to services.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

Rackspace Technology

SaaS Takes Center Stage in 2014
sponsored by IBM
WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
Posted: 02 Oct 2014 | Published: 29 Jul 2013

IBM

How Mobile Backend as a Service (MBaaS) Can Unleash Apps for the New Style of IT
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Mobile Backend as a Service is a set of cloud-based, server-side mobile services for multiple platforms that can be used as a back end for your mobile apps. Find out how it can benefit you.
Posted: 02 Sep 2014 | Published: 30 May 2014

Hewlett-Packard Enterprise

The Information Paradigm Shift: Redefine Your Competitive Advantage
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Hewlett Packard Enterprise

Cloud-enable your HR
sponsored by NGA Human Resources
WHITE PAPER: This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

NGA Human Resources

Grow Revenue with NGA and SAP SuccessFactors
sponsored by NGA Human Resources
WHITE PAPER: This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

NGA Human Resources

SaaS Integration Trends
sponsored by MuleSoft
WHITE PAPER: This infographic presents the key findings from a recent SaaS integration survey that show SaaS integration has, indeed, become an executive level concern, and also verify the growing interest of SaaS providers to offer integration as a part of their service.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

MuleSoft

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

World-class HR Services Powered by Oracle
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

NGA Human Resources

How Cloud-Based Contact Centers Improve Customer Experience
sponsored by Genesys
WHITE PAPER: In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies
Posted: 04 Jun 2014 | Published: 31 Mar 2013

Genesys

HP IT Accelerates Service Delivery with Hybrid Clouds
sponsored by Hewlett Packard Enterprise
WHITE PAPER: HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.
Posted: 04 Jun 2014 | Published: 31 Dec 2013

Hewlett Packard Enterprise

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

IBM Executive Point of View: Transforming Your Business with Software as a Service
sponsored by IBM
WHITE PAPER: This white paper takes a look at the capabilities of a unified suite of SaaS solutions and their capabilities when it comes to meeting changing customer demands and driving innovation.
Posted: 16 May 2014 | Published: 28 Feb 2013

IBM

Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage
sponsored by IBM
WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
Posted: 28 Apr 2014 | Published: 31 Jan 2014

IBM

SaaS study: How competitive companies reduce TCO
sponsored by IBM
WHITE PAPER: SaaS is much more than a cost-savings tool. Organizations are using the cloud to help them achieve a much broader and strategic goal – unlocking competitive advantage through stronger collaboration, analytics and improving the customer experience.
Posted: 18 Apr 2014 | Published: 31 Jan 2014

IBM

ERP and the cloud: The perfect combination
sponsored by Oracle Corporation
WHITE PAPER: This white paper explores the growing popularity of SaaS and why forward-thinking organizations are moving core enterprise resource planning (ERP) to the cloud.
Posted: 02 Apr 2014 | Published: 31 Dec 2013

Oracle Corporation

The good, the bad, and the ugly of cloud applications
sponsored by Oracle Corporation
WHITE PAPER: This comprehensive research study explores the good, the bad, and the ugly of cloud applications, and describes how midsize organizations are using the cloud.
Posted: 28 Mar 2014 | Published: 30 Sep 2013

Oracle Corporation

Pick Your Identity Bridge
sponsored by Ping Identity Corporation
WHITE PAPER: This resource gives insight into identity bridges and highlights two potential solutions to the challenges that come with connecting users and resources. It also offers and IDaaS solution that delivers SSO to SaaS and on-premises environments via a single turnkey solution.
Posted: 10 Mar 2014 | Published: 01 Jan 2014

Ping Identity Corporation

SaaS vs. Premise-based Monitoring: 9 Reasons Why SaaS Makes More Sense
sponsored by LogicMonitor
WHITE PAPER: Access this resource for the 9 benefits of SaaS, and to find out why server and network monitoring is ideal for a cloud-based model.
Posted: 05 Mar 2014 | Published: 05 Mar 2014

LogicMonitor

Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

Aspect

Talent management in the cloud: Attract, develop, and retain a 21st century workforce
sponsored by SuccessFactors
WHITE PAPER: This resource details how moving talent management to the cloud can give you the power to attract and hire the right talent – paving the way for business growth and profitability.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

Modern Infrastructure – Creating Tomorrow's Data Centers
sponsored by TechTarget Data Center
WHITE PAPER: SaaS outsourcing is leaving many data centers feeling empty—and IT teams are confronting new management and outsourcing issues in the wake of the changes.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

TechTarget Data Center

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises
sponsored by NetSuite
WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
Posted: 14 Feb 2014 | Published: 28 Feb 2013

NetSuite