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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Unifying Avaya Aura Messaging
sponsored by Global Knowledge
WHITE PAPER: Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Posted: 13 Mar 2013 | Published: 13 Mar 2013

Global Knowledge

How to get started with Cisco Business Edition 6000 Seminar-in-a-box (SIAB)
sponsored by North Sydney IT and Cisco
WHITE PAPER: Access this brief paper to learn how your organization can transform your old phone system into an innovative business communications solution that will accelerate your operational savings, employee productivity, and customer satisfaction. Read on to learn more.
Posted: 12 Sep 2014 | Published: 31 Dec 2013

North Sydney IT and Cisco

The True Cost of Legacy Voice Mail:  Why Move to Microsoft Exchange Unified Messaging
sponsored by HP and Microsoft
WHITE PAPER: In an effort to understand the costs of maintaining and supporting legacy voice mail systems, COMMfusion LLC conducted a study to identify the quantifiable costs of maintaining and supporting legacy voice mail systems. The results are surprising. Read this paper to learn more.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

HP and Microsoft

Business Case for VoIP Readiness Assessment
sponsored by Fluke Networks
WHITE PAPER: This white paper explains why it is essential to perform a readiness assessment both for initial VoIP deployment and also for expansion projects to avoid unplanned additional costs and deployment delays.
Posted: 14 Aug 2009 | Published: 03 Aug 2009

Fluke Networks

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

Speech Analytics - The Power of Simplicity
sponsored by Calabrio, Inc.
WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.
Posted: 23 Jun 2011 | Published: 23 Jun 2011

Calabrio, Inc.

Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER: Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009

8x8, Inc.

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch
sponsored by Teleformix
DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
Posted: 11 Jul 2008 | Published: 01 Jul 2008

Teleformix
 
 
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