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Economy Reports
 
Hosted Contact Center Market Report: DMG Consulting
sponsored by LiveOps
ANALYST REPORT: Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players.
Posted: 28 Mar 2011 | Published: 28 Mar 2011

LiveOps

Information Security Magazine - February 2009: BUDGET SQUEEZE - How to Maintain Security during a Recession
sponsored by Information Security Magazine
EBOOK: Check out this eBook and get expert advice that can help your company successfully improve its threat management posture.
Posted: 08 Apr 2009 | Published: 01 Feb 2009

Information Security Magazine

Measuring the Total Economic Impact of Content Delivery Using Adobe Flash Media Server
sponsored by Limelight Networks, Inc.
WHITE PAPER: This study provides a framework for evaluating the potential financial impact of investing in a media streaming platform. By reviewing the calculations and assumptions used in Forrester's multi-company analysis, readers can better understand and communicate a business case for increasing their investment.
Posted: 01 Feb 2010 | Published: 01 Oct 2009

Limelight Networks, Inc.

What you Need to Do Coming out of a Downturn (and How to Actually get it Done)
sponsored by Infor
EBOOK: Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success.
Posted: 20 Apr 2010 | Published: 19 Apr 2010

Infor

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

New Podcast: Adding Context to Security Alerts
sponsored by Solera Networks
PODCAST: In this podcast you’ll learn how network forensics can integrate with other security tools to provide context to any alert.
Posted: 16 Apr 2010 | Premiered: Apr 16, 2010

Solera Networks

10 Secret Strategies to Recession-Proof Your Business
sponsored by coupa.com
WHITE PAPER: When the economy is moving forward, most executives focus on growing sales. But when the economy slows down, that focus shifts. This timely white paper explains 10 Secret Strategies to Recession-Proof Your Business.
Posted: 10 Sep 2008 | Published: 10 Sep 2008

coupa.com

Infographic: Drive Better Data Economics
sponsored by IBM
RESOURCE: The traditional approach to storing information causes performance problems and creates data bottlenecks. In fact, 78% of CFOs report that pressure is high to control storage costs and increase efficiency. This infographic introduces a different approach to storage that drives better data economics.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

IBM

Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back?
sponsored by Cisco Systems, Inc.
WHITE PAPER: In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

SAP America, Inc.
 
 
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