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Business Process Management

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ALSO CALLED: Process Management, BPM
DEFINITION: Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an organization's equipment  … 
Definition continues below.
Business Process Management Reports
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IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

Digitization and the Effect on the BPM Lifecycle
sponsored by ConnectWise
EGUIDE: In this three-part expert e-guide, learn the primary areas that digitization effects in the BPM lifecycle, as well as business imperatives based on these effects. Additionally, learn from IT leaders about how BPM impacts business and explore core principles of BPM in the age of the digitized customer experience.
Posted: 01 Feb 2016 | Published: 01 Feb 2016

ConnectWise

The Art of IT Management
sponsored by ComputerWeekly.com
BOOK: What makes a good manager? Robina Chatham offers some pointers in this extract from her book, The Art of IT Management.
Posted: 25 Jan 2016 | Published: 25 Jan 2016

ComputerWeekly.com

Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER: In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Safely Retiring Windows Server 2003
sponsored by Acronis
WHITE PAPER: In this white paper, learn about the risks you will face if you do not retire Windows Server 2003, including: inconsistency in implementation, no reference point or ability to rollback, and more. Additionally, learn what you need to do to overcome these risks and perform as seamless migration.
Posted: 18 Jan 2016 | Published: 30 Jun 2015

Acronis

University of Aberdeen Rapidly Improves Technology Replacement Program
sponsored by Acronis
WHITE PAPER: In this white paper, learn how the University of Aberdeen overcame the challenge of maintaining a consistent environment across its 1,700 PCs. Additionally, learn the business benefits they saw after leveraging an application deployment option.
Posted: 18 Jan 2016 | Published: 31 Dec 2015

Acronis

Still Migrating from Windows Server 2003? A Guide to Best Practices and Tips
sponsored by Acronis
WHITE PAPER: In this white paper, learn the six biggest reasons to start planning to move away from Windows Server 2003. Additionally, learn about migration challenges, as well as best practices for executing a smooth migration, including: backup your original environment, convert backup to a standby virtual machine, and 3 more.
Posted: 18 Jan 2016 | Published: 31 Dec 2014

Acronis

Operating a Next-Generation Utility: Driving Performance through Enterprise Asset Management
sponsored by Infor
WHITE PAPER: From aging infrastructures to outdated business systems, you need a way to systematically and efficiently turn these challenges around before they further impede organizational performance. Access this white paper and learn ways to benefit from integrated enterprise asset management (EAM.)
Posted: 13 Jan 2016 | Published: 13 Jan 2016

Infor

Delivering Value-Based Healthcare: Episodes of Care Analytics for Providers, Payers, and ACOs
sponsored by SAS
RESEARCH CONTENT: In this interview with J. Peter Chingos, a Senior Industry Consultant of Health Analytics Practice, you will discover the benefits EOC analytics provides, as well as the challenges associated with implementation. Read on now to answer your burning questions about EOC and learn how EOC is enabling more predictive analytics.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

SAS

IBM COGNOS BUSINESS INTELLIGENCE 10.2.2 ICON REFERENCE GUIDE
sponsored by Global Knowledge
WHITE PAPER: Use this invaluable guide as a key to master all the different icons in IBM Cognos Business Intelligence 10.2.2. Icons are sorted by their location within the suite and their functionality.
Posted: 24 Dec 2015 | Published: 24 Dec 2015

Global Knowledge

BPM, BAM, and How Your Sales Team Can Make the Best of Both
sponsored by ConnectWise
EGUIDE: In this expert e-guide, learn the importance of both business process management and business process automation, as well as the important distinctions between the two. Additionally, explore the impact of cloud technology on BPM vendors, as well as best practices for boosting sales team quotas.
Posted: 22 Dec 2015 | Published: 22 Dec 2015

ConnectWise

Enable your Digital Value Chain with In-Memory Computing
sponsored by SAP
WHITE PAPER: This white paper discusses how to create innovative business models, optimize business processes, and improve agility to avoid missing sales and profits in the digital era. By learning how to simplify these strategies, you can run your business in real-time.
Posted: 04 Dec 2015 | Published: 04 Dec 2015

SAP

Sensible one page thoughts on performance – Organisational Change
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers advice on managing organisational change.
Posted: 04 Dec 2015 | Published: 04 Dec 2015

ComputerWeekly.com

Leading the Emerging Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This white paper outlines how moving to a composable enterprise model can help your business process gain the support of on-demand services from the cloud and APIs. Read on to learn about this next-generation business model can help drive innovation and boost efficiency.
Posted: 01 Dec 2015 | Published: 01 Dec 2015

MuleSoft

How to Measure Your IT Department for Better Service Delivery
sponsored by Global Knowledge
WHITE PAPER: From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

How to Overcome Analytical Bias to Become a Stronger Decision Maker
sponsored by Global Knowledge
WHITE PAPER: Learn how to become a critical thinker by separating facts from assumptions to make consistent, high-quality decisions.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

Improve Business Agility by Adopting these 10 Attributes
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, learn 10 attributes that set agile organizations apart. Also explore the essential aspects of stand-up meetings and the substantial results they can provide.
Posted: 11 Feb 2016 | Published: 08 Feb 2016

Kofax from Lexmark

Preparing a Future-Proof, Fail-Safe BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, learn best practices to avoid BPM project pitfalls, as well as why predictive analytics and event processing are the future of BPM.
Posted: 10 Feb 2016 | Published: 28 Jan 2016

Kofax from Lexmark

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal

How to Provide Efficient & Exceptional Service
sponsored by ConnectWise
WHITE PAPER: In this white paper, learn 8 best practices that can empower your team to deliver exceptional services to your customers, including: treat everything as a ticket, automate service workflows, leverage remote monitoring, and 5 more.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

How to Make Better Business Decisions in Less Time
sponsored by IBM
VIDEO: This brief video demonstrates how you can use mobile-accessible business analytics to capture fleeting opportunities, address risk, and get better business outcomes. Learn how you can boost performance management so your enterprise can be more agile, profitable, and innovative.
Posted: 17 Dec 2015 | Premiered: 30 Mar 2015

IBM

Information, Technology and Innovation in Business Management, Part 1: Schumpeter's Gale
sponsored by IBM
WHITE PAPER: In this white paper, learn about the role and impact of information technology on management to date, and which of these recent developments will combine to have a transformative impact in the near future. Additionally, learn what to keep in mind when selecting a business analytics software option.
Posted: 16 Dec 2015 | Published: 30 Sep 2014

IBM

A Case Study in Critical Business Analytics and Profitability: The Harbin Railway Bureau
sponsored by IBM
CASE STUDY: In this case study, you will discover how the Harbin Railway Bureau transformed its reporting process, with a 99% improvement over previous weeks, by running business-critical reports in near-real time. Read on to learn how to make business decisions based on critical analytical insights instead of guesswork.
Posted: 16 Dec 2015 | Published: 16 Dec 2015

IBM

Improving Planning, Budgeting and Forecasting with Advanced Analytics
sponsored by IBM
WHITE PAPER: This report, based on a survey of 167 organizations of all sizes, uncovers the challenges organizations face when using performance data, the steps needed to create a base-line budget. Access now and you'll also find tactics for taking planning to the next level through advanced analytics, as well as the benefits of predictive business solutions.
Posted: 16 Dec 2015 | Published: 29 Aug 2014

IBM
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BUSINESS PROCESS MANAGEMENT DEFINITION (continued): …  and core operations.A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.Getting … 
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