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Optics Industry White Papers (View All Report Types)
 
Hybrid Energy: What to consider when tapping into alternative energy at the cell site
sponsored by Emerson Network Power
WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient.
Posted: 22 Nov 2013 | Published: 23 Nov 2012

Emerson Network Power

The Service Innovation Mandate in Telecommunications
sponsored by CA Technologies.
WHITE PAPER: This paper provides an overview of the key strategies telecommunications companies can pursue in order to most fully capitalize on the opportunities afforded by APIs. Read on to learn more.
Posted: 11 Nov 2014 | Published: 31 Oct 2014

CA Technologies.

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett-Packard Company
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett-Packard Company

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

ABI Research: Mobilize Enterprise Office Communications NOW with 4G
sponsored by Sprint
WHITE PAPER: Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Sprint

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry
sponsored by Adobe Systems, Inc.
WHITE PAPER: Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.
Posted: 12 Nov 2008 | Published: 12 Nov 2008

Adobe Systems, Inc.

New RF Return Path Technologies for GPON
sponsored by Motorola, Inc.
WHITE PAPER: New return path technologies allow service providers to continue to leverage their traditional headends, set-top boxes and next generation DOCSIS set-top boxes in new GPON networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

Integration Challenges in Triple-Play Service Delivery
sponsored by IONA Technologies
WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).
Posted: 03 Oct 2007 | Published: 01 Feb 2006

IONA Technologies
 
 
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