The Five Must-Have Capabilities for Unbeatable Customer Care

The Five Must-Have Capabilities for Unbeatable Customer Care

Cover
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. The ability to leverage data, location intelligence and multi-channel communication streams has become a must-have capability.

This Pitney Bowes Business Insight White Paper examines these challenges, providing a detailed assessment on five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.

Vendor:
Pitney Bowes Business Insight
Posted:
15 Jan 2010
Published:
15 Jan 2010
Format:
PDF
Length:
8 Page(s)
Type:
White Paper
Language:
English
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