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Information Technology ServicesWhite Papers (View All Report Types)
 
How Pace-Setting Companies Approach the Latest Tech Trends
sponsored by IBM
WHITE PAPER: Innovation is the lifeblood of today's IT organizations -- if you're not ahead of the pack, you're falling behind. In this report, explore the results of a survey of over 1,200 IT decision-makers and find out how successful, pace-setting organizations are approaching the latest technology trends.
Posted: 27 Aug 2014 | Published: 31 Dec 2012

IBM

Navigate the Cloud Market and Ignore the Vendor Hype
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper covers a cloud capability model from VMware that will allow you to combine the private and public clouds as needed for your organization.
Posted: 09 Aug 2013 | Published: 01 Aug 2012

VMware, Inc.

Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff Productivity
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details the value of a unified infrastructure monitoring solution by featuring insight from five satisfied customers.
Posted: 18 Jun 2014 | Published: 09 Oct 2013

CA Technologies.

Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

Study Reveals Cloud Expectations, Concerns and Experiences
sponsored by Cisco Systems, Inc.
WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
Posted: 12 Nov 2013 | Published: 03 Oct 2013

Cisco Systems, Inc.

The Future of IT: A Customer First Approach
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
Posted: 17 Feb 2014 | Published: 13 Feb 2013

BMC Software, Inc.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

IT as a service provider: Accelerating business results
sponsored by Dell Software
WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
Posted: 31 Oct 2013 | Published: 23 Oct 2013

Dell Software

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software
 
 
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