Information Technology Services

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Information Technology Services White Papers (View All Report Types)
Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015


Is Your ITAM Practice Aligned with Your ITSM Processes?
sponsored by Unisys
WHITE PAPER: In this white paper, discover an ITAM solution that plays a key role in improving the ITSM process.
Posted: 06 May 2015 | Published: 01 Mar 2014


Case Study: ITSM Enables Telecom Company to Expand
sponsored by Unisys
WHITE PAPER: This case study explores how a telecom organization obtained a more efficient method of IT Service Management (ITSM) that enabled them to expand their business in the area of cloud services. Discover how they achieved increased productivity, improved customer service, and more.
Posted: 24 Aug 2015 | Published: 24 Aug 2015


Considering Layered Security? 14 Questions to Ask
sponsored by VSS Monitoring
WHITE PAPER: Today's networks and data centers are a critical asset to organizations of every size. This white paper serves as a guideline when considering layered network security solutions, ensuring that your enterprise stays ahead of ever-advancing security and network threats. Click here to see your security questions answered.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

VSS Monitoring

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014


When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015


Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems
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