sponsored by TechExcel
Posted:  19 Aug 2008
Published:  19 Aug 2008
Format:  PDF
Length:  4  Page(s)
Type:  White Paper
Language:  English
A well-organized help desk is critical to every enterprise's IT service delivery. Accurate and current information about the status and history of users' PCs significantly boosts help desk efficiency.

This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.

Application Life-Cycle Management | Asset Management (Finance) | Business Process Management | CRM | Customer Satisfaction | ERP | Help Desks | IT Services | ITIL | Productivity

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