Information Technology Services

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Information Technology Services Reports
 
ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015

Unisys

IT Optimization: Optimal across the Organization
sponsored by TeamQuest Corporation
RESOURCE: This concise infographic lays out the business benefits of IT optimization. Explore each advantage as they pertain to multiple departments, from IT staff to business executives.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

TeamQuest Corporation

Applying IT Service Management Best Practices To Mobile
sponsored by Good Technology
WHITE PAPER: Access this white paper to discover the keys to mobilizing your ITSM approach to ensure the success of your mobile business initiatives.
Posted: 18 Jun 2015 | Published: 30 Sep 2014

Good Technology

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Reimagining the Server to Deliver Better IT Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following white paper to learn about a cloud-ready, software-defined infrastructure that can help improve the way your IT department operates and can drastically improve the quality of services delivered. Read on to find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

How to Enable the Private Cloud and Disable Shadow IT
sponsored by Solidfire
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) solution that enables the private cloud and disables shadow IT, allowing developers more room for innovation and project growth.
Posted: 16 Jun 2015 | Published: 17 Mar 2015

Solidfire

Gartner PPM & IT Governance Summit 2015
sponsored by Gartner
BROCHURE: To learn how you can adjust to the changing PPM and IT environment access this summit brochure.
Posted: 28 May 2015 | Published: 28 May 2015

Gartner

G-ABLE Improves Resource Allocation with Red Hat Solutions
sponsored by Red Hat
WHITE PAPER: Creating a virtual environment has helped G-ABLE better allocate resources and manage projects. Read this white paper to learn about a BPM tool that provides cloud manageability in virtual environments, increasing resource utilization and improving cost management.
Posted: 18 Jun 2015 | Published: 31 Oct 2014

Red Hat

Managed Services Pricing Guide (USD)
sponsored by Solarwinds N-able
WHITE PAPER: This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Solarwinds N-able
 
 
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