Information Technology Services

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Information Technology Services Reports
 
Increase Service Visibility
sponsored by ServiceNow
EBOOK: This ebook can help you discover if you have limited service visibility, see what a service visibility framework looks like, and adopt best practices to move from a piecemeal, manual approach to comprehensive, automated service reporting.
Posted: 07 Aug 2017 | Published: 31 Aug 2016

ServiceNow

Can You Predict IT Service Outages Before They Occur?
sponsored by ServiceNow
ASSESSMENT TOOL: To better understand your IT service health and your risk for service outages, take a few minutes to complete this Service Outage Health Check scorecard. You'll get insights on risk factors that can cause service outages, disrupt your business, and ultimately impact ļ¬nancial performance.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

ServiceNow

Remove Blind Spots from the Network: A Guide for I&O Professionals
sponsored by Snow Software
EBOOK: Gain visibility of all software and devices used across the IT estate with software asset management (SAM) that will remove your ITAM and network blind spots. Download this e-book to enforce total visibility across all assets to maintain SLAs.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Failing to Plan is Planning to (IT) Sprawl
sponsored by OnBase by Hyland
WHITE PAPER: If left unchecked, IT sprawl can get the best of your organization. Redundant applications and disconnected information silos cause inefficiency to rise and customer satisfaction to fall. In this white paper, see how the right information platform can help you architect an environment that puts the brakes on IT sprawl.
Posted: 15 May 2017 | Published: 15 May 2017

OnBase by Hyland

Product Overview: Zuora for SaaS Businesses & Subscribers
sponsored by Zuora, Inc
WHITE PAPER: SaaS businesses are known for rapid innovation which means finance, operations and IT teams need to move fast enough to keep up with their Product, Engineering and Sales counterparts. In this brief infographic, learn about the many facets of Zuora, including tax, finance, payment and more.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Zuora, Inc

Worldwide IT Service and Incident Management Software 2017 Vendor Assessment
sponsored by Cherwell
WHITE PAPER: The IT service and incident management software market is increasingly growing more crowded and competitive than ever. Read this report to review the factors driving market growth, what to look for in a potential investment, and gain an overview of the top 12 vendors in the market.
Posted: 26 Jul 2017 | Published: 30 Jun 2017

Cherwell

Middle East IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

How to Establish Modern IT Service Support Without Breaking the Bank
sponsored by Cherwell
WHITE PAPER: Modern users digital literacy depends on bringing their own devices and applications into the workplace, so how can IT appease users without being pushed over the edge? This white paper outlines four key steps to strengthen IT enablement by developing an ongoing dialogue with users, customers, and partners.
Posted: 30 May 2017 | Published: 30 May 2017

Cherwell

Seven Best Practices for Operating Docker Containers
sponsored by Diamanti
RESOURCE: Download this resource to access 7 exclusive best practices for operating Docker containers. By reading on, you'll learn how to achieve TCO reduction from each of these practices, which ensures you get the most out of your container apps and takes guess work out of workload placement and infrastructure tuning.
Posted: 23 Jun 2017 | Published: 23 Jun 2017

Diamanti

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow
 
 
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