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411 Services White Papers (View All Report Types)
 
Five Major Trends for MSPs to Watch
sponsored by Solarwinds N-able
WHITE PAPER: This informative white paper provides excellent advice for MSPs as they navigate explosive trends like cloud computing and mobility, helping them to adapt their businesses to meet customers' evolving needs and stay one step ahead of the competition.
Posted: 29 Jul 2014 | Published: 29 Jul 2014

Solarwinds N-able

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

IBM

Smarter IT – Optimize IT Delivery, Accelerate Innovation
sponsored by IBM
WHITE PAPER: Access this informative resource to learn how you can optimize your IT delivery to accelerate innovation—regardless of whether it's on-premise, in the cloud, or hybrid operations.
Posted: 23 Feb 2015 | Published: 31 Oct 2014

IBM

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Industrialising Service Management:The Power of Information, Technology, Service and Management
sponsored by Unisys
WHITE PAPER: Service Management needs to change. This whitepaper examines and uncovers new ways for IT to extend the practice of Service Management and derive greater business value from IT investments.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

5 Mistakes to Avoid When Selecting a Business Phone System
sponsored by RingCentral
WHITE PAPER: In this white paper, discover the five mistakes these businesses make – and how to avoid them.
Posted: 24 Apr 2015 | Published: 31 Dec 2013

RingCentral

The Role of Deep Packet Inspection in Mobile Networks
sponsored by Arbor Networks
WHITE PAPER: DPI-based solutions provide business intelligence, service control and bandwidth management by inspecting packet header information to determine the application, source, destination and other data for each packet. Read this whitepaper to learn how mobile providers can create service packages that prioritize traffic based on these important factors.
Posted: 03 Jun 2014 | Published: 29 Apr 2009

Arbor Networks

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems
 
 
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