Process Management

VIDEO: In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process.

Posted: 27 Mar 2013 | Premiered: 27 Mar 2013

VIDEO: This helpful webcast explores  a technology that can capture incoming documents and information to automate downstream business processes quickly, efficiently and cost effectively, resulting in faster and more accurate customer transactions and improve customer service.

Posted: 22 Feb 2013 | Premiered: 24 Jan 2013

WEBCAST: SAP implementations typically face a number of core process challenges, ranging from limited flexibility and operational visibility to a lack of business agility. Access this on-demand webcast to learn more about the root causes of SAP process challenges. Discover a technology that addresses these core SAP processes challenges

Posted: 20 Feb 2013 | Premiered: Feb 18, 2013

VIDEO: In this quick video, learn how the right finance and administration (F&A) outsourcing partner can help your organization better manage operational complexity, transform F&A processes, support better decision-making and business growth, and more.

Posted: 26 Mar 2013 | Premiered: 26 Mar 2013

WEBCAST: This comprehensive webcast explores how advanced information capture and case management capabilities can address new market demands and create better engagements throughout the customer lifecycle.

Posted: 05 Mar 2013 | Premiered: Mar 5, 2013

WEBCAST: Explore this webcast to realise the impact of the cloud on business process management and the benefits organisations are realising from transiting to cloud-based BPM strategies. Gain insights about the real and perceived security risks along with how the cloud is shifting the economics of BPM.

Posted: 25 Feb 2013 | Premiered: Feb 25, 2013

PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.

Posted: 22 Mar 2011 | Premiered: Mar 21, 2011

VIDEO: Today as a CIO, not only is maintaining operational excellence part of your role, but driving innovation is also high on the priority list. In this video, VP IT and Administration at Hearst Television, Inc., shares how he was able to maintain operational excellence and create an innovative virtualization solution.

Posted: 23 Mar 2011 | Premiered: 23 Mar 2011

WEBCAST: In this webcast, we consider the novel architectural options presented by new technology and offer 5 reasons to offload analytic workloads from your data warehouse. Topics discussed include the changing business and technology landscape, a new architecture for all business information, 4 criteria for selecting the right offload platform and more!

Posted: 22 Nov 2011 | Premiered: Nov 21, 2011, 12:00 EST (17:00 GMT)

VIDEO: This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.

Posted: 15 Nov 2011 | Premiered: 15 Nov 2011