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Process Management

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Process Management Reports
 
Robotic Process Automation: A New Era of Agent Engagement
sponsored by NICE Systems, Inc
WHITE PAPER: This Frost & Sullivan white paper reveals how robotic process automation (RPA) can help streamline workflows and reduce errors in the back office by fully automating key routine processes. Learn more about how RPA relates to contact centers and their existing BPM systems, as well as how RPA works and impacts customer service.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

NICE Systems, Inc

A Guide to Delivering IT Business Value
sponsored by Red Hat
WHITE PAPER: Aligning IT priorities with business strategies requires strong business relationships to deliver value. Uncover four principles that will help IT professionals become trusted technology advisers who accelerate optimal business results.
Posted: 22 Jul 2016 | Published: 01 Jun 2016

Red Hat

Driving big data & analytics adoption in ASEAN
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, learn how Singapore's central bank as well as universities and research facilities are driving the adoption of analytics and data science, and how SAS is prepping its marketers for the data flood.
Posted: 28 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

Demystifying Workflow: Making Sense of Making Process Make Sense
sponsored by Nintex
EBOOK: Find out how to efficiently automate your workflows to avoid bottlenecks or breakdowns in productivity and collaboration. Learn how to seamlessly connect employees with the content they need, use an intuitive, drag-and-drop workflow designer, and build your automation strategy.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

Nintex

Workflow Automation: How Far Could You Go if Everything was Automated?
sponsored by Nintex
WHITE PAPER: It's a no brainer: by automating daily tasks and processes you can save time, money, and effort – resources that could otherwise be directed towards furthering your productivity and competitive advantage. Discover the value of workflow automation and how it improves collaboration, cloud compatibility, and more.
Posted: 04 Aug 2017 | Published: 04 Aug 2017

Nintex

The Art of IT Management
sponsored by ComputerWeekly.com
BOOK: What makes a good manager? Robina Chatham offers some pointers in this extract from her book, The Art of IT Management.
Posted: 25 Jan 2016 | Published: 25 Jan 2016

ComputerWeekly.com

How to Achieve Transformative Business Outcomes with ITSM
sponsored by Hewlett-Packard Enterprise
VIDEO: Tune into this brief video to achieve transformative business outcomes with an ITSM that will improve organizational agility, boost business efficiency, and lower operational costs. Watch now to faster realize transformative ideas for the enterprise—and deliver them with greater impact.
Posted: 19 Sep 2016 | Premiered: 31 Dec 2015

Hewlett-Packard Enterprise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Epson WorkForce Pro Replacement Ink Pack System Client Testimonials
sponsored by Epson
VIDEO: In this video, two companies share the exceptional experiences they had working with an advanced printer that features a replaceable ink pack system. Learn how this printer can deliver high-volume, cost-effective, shared color printing over your network.
Posted: 01 Dec 2016 | Premiered: 11 Dec 2015

Epson

Preparing a Future-Proof, Fail-Safe BPM Strategy
sponsored by Kofax from Lexmark
EGUIDE: In this expert e-guide, learn best practices to avoid BPM project pitfalls, as well as why predictive analytics and event processing are the future of BPM.
Posted: 10 Feb 2016 | Published: 28 Jan 2016

Kofax from Lexmark
 
 
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