Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO:
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011
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Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST:
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)
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Dell/Intel Thought Leadership video: The Evolution of the Data Center
sponsored by Dell, Inc. and Intel®
WEBCAST:
Discover two practical approaches to adopting private cloud in this webcast - the evolutionary and revolutionary approach. Find out what you need to make the move from virtualization to private cloud or how to can build cloud from the ground up.
Posted: 14 Mar 2012 | Premiered: Mar 14, 2012
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How To Leverage Standards Based Automation for Explosive Growth
sponsored by N-able Technologies
WEBCAST:
Discover how leveraging standards-based automation can help you become the best MSP possible, doubling your growth and scalability and taking your service offerings to the next level.
Posted: 18 Dec 2012 | Premiered: Jul 25, 2012
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Dell/Intel Thought Leadership video: IT Reinvention and Cloud Computing
sponsored by Dell, Inc.
WEBCAST:
Cloud computing provides companies with the means to tailor solutions to specific needs and deliver on-demand services for a more agile, flexible and scalable business. Discover how the growing needs of businesses are driving cloud adoption and the reinvention of IT in this webcast.
Posted: 14 Mar 2012 | Premiered: Mar 14, 2012
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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Accelerating Carrier Ethernet Revenue through Service Differentiation
sponsored by InfoVista Corporation
VIDEO:
Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
Posted: 05 Dec 2011 | Premiered: 05 Dec 2011
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Understanding Private IP/MPLS-based Networks
sponsored by Fluke Networks
WEBCAST:
Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.
Posted: 28 Mar 2007 | Premiered: Mar 27, 2007
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Trusted Computing: Establishing Device Authentication
sponsored by Wave Systems Corp.
VIDEOCAST:
View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard.
Posted: 24 Aug 2010 | Premiered: Aug 24, 2010
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Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST:
Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009
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