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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP Reports
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Koch Trucking Uses SD-WAN to Manage New Sites over the Network
sponsored by CenturyLink
CASE STUDY: Koch Trucking owns sites in over 30 states. A given site’s location often impacts the options for networking. The inability to integrate the hybrid network creates management issues. In this case study, learn how Koch Trucking was able to share provide control performance reliability with the help of CenturyLink Managed Hybrid SD-WAN.
Posted: 15 Nov 2019 | Published: 15 Nov 2019

CenturyLink

National Pizza Chains Custom-Fit UCaaS & Call Center Capabilities to Drive Efficiencies and Revenues
sponsored by Ooma
CASE STUDY: National pizza chains build their business on volume. It’s a straightforward business model, yet there are inefficiencies in their order processing workflows. In this case study, learn how Ooma’s call quality and customization capabilities enabled a pizza chain to design and deploy a call workflow that was tailored to fit its business needs.
Posted: 13 Nov 2019 | Published: 13 Nov 2019

Ooma

5 Myths About UCaaS
sponsored by Ooma
WHITE PAPER: People all over the world have misconceptions about unified communications, especially UCaaS. This can make it hard to make business decisions. In this white paper, 5 popular myths about UCaaS are debunked.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Ooma

Financial Technology Firm Serves 400+ Brands with Flexible UCaaS and Call Center Solutions
sponsored by Ooma
CASE STUDY: Technology companies that support financial transactions for businesses require flexible, customizable communications. They want to be able to tailor their communications to meet specific customer needs. In this case study, see how Ooma Enterprise provided a major financial services technology company with a tailored UCaaS and call center system.
Posted: 12 Nov 2019 | Published: 12 Nov 2019

Ooma

Nextiva Cloud Phone Systems: Reasons to Consider VoIP
sponsored by Nextiva
PRODUCT OVERVIEW: With a cloud phone system, also known as hosted VoIP, you can eliminate the significant cost of managing and maintaining on-premises communications systems. In this product overview, learn more about Nextiva Cloud Phone Systems.
Posted: 08 Oct 2019 | Published: 08 Oct 2019

Nextiva

8 Ways VoIP Helps Growing Businesses Meet Big Demands
sponsored by Verizon
RESOURCE: Growing businesses need quick, agile communications systems that easily meet their needs. In this brief, explore 8 ways cloud-based VoIP phone services can help your business be ready to meet its big business demands.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Verizon

Go Big on a Small Budget with Cloud
sponsored by Verizon
EBOOK: In this e-book, see how a cloud-based VoIP service can help your business compete—and win.
Posted: 26 Aug 2019 | Published: 26 Aug 2019

Verizon

Major Players In Audioconferencing
sponsored by Zoom Video Communications
ANALYST REPORT: See the attached report for the top players in the meeting solutions market. Zoom, Cisco, Microsoft, Logmein and Google are among the top.
Posted: 11 Sep 2018 | Published: 11 Sep 2018

Zoom Video Communications

Jargon Buster Guide to Voice over IP (VoIP)
sponsored by ComputerWeekly.com
EGUIDE: In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
Posted: 03 Sep 2018 | Published: 03 Sep 2018

TOPICS:  Telephones | VoIP
ComputerWeekly.com

Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

Jargon Buster Guide to Unified Communications
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
Posted: 26 Oct 2017 | Published: 26 Oct 2017

ComputerWeekly.com

The lost opportunity – assessing the impact of OTT services
sponsored by ComputerWeekly.com
ANALYST REPORT: In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.
Posted: 22 Oct 2014 | Published: 22 Oct 2014

ComputerWeekly.com

Presentation: The BBC’s Unified Communications Strategy
sponsored by ComputerWeekly.com
PRESENTATION: Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

ComputerWeekly.com

Uncover the 3 Steps to Managing Skype for Business Call Quality
sponsored by LiveAction
EGUIDE: Our expert from Nemertes Research explains the 3 key steps to managing Skype for Business call quality to ensure the best end-user experience and voice performance.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

Can You Hear Me Now? Assessing VoIP Quality
sponsored by SearchNetworking.com
EZINE: How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

SearchNetworking.com

Improving VoIP Quality and the Impact of Skype for Business Telephony
sponsored by Comcast Business
EGUIDE: In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
Posted: 09 Mar 2017 | Published: 07 Mar 2017

Comcast Business

Ringing Endorsement: Which IP Phone Fits Your Needs?
sponsored by SearchNetworking.com
EZINE: Despite the rise of smartphones and tablets, many organizations still depend on the IP telephone, because of its reliability and functionality.But with hundreds of models on the market and a plethora of available features, how do you choose the right one for your business? This issue of Network Evolution dials in on that question and more.
Posted: 01 Sep 2016 | Published: 01 Sep 2016

SearchNetworking.com

Function Follows Form for Healthcare Unified Communications Systems
sponsored by Avaya TSG
EGUIDE: This e-guide will help you determine which unified communications (UC) system will best serve your healthcare facility. Inside you'll find a concise list of UC features that will enhance your ability to provide care to your patients and functionality to your clinicians.
Posted: 23 Aug 2016 | Published: 17 Aug 2016

Avaya TSG

What to Look for in VoIP
sponsored by SearchUnifiedCommunications.com
EBOOK: This buyer's guide discusses the evolution of VoIP, its major use cases, and which features to consider before making a purchasing decision.
Posted: 08 Mar 2016 | Published: 07 Mar 2016

SearchUnifiedCommunications.com

Workplace Collaboration Partners Pursue Skype for Business
sponsored by Carousel Industries
EGUIDE: This e-guide discusses how Skype for Business has changed the way that enterprises collaborate, and examines how collaboration has evolved beyond the conference room and into workers' pockets.
Posted: 18 Feb 2016 | Published: 15 Feb 2016

Carousel Industries

Shifting Unified Communications into the Cloud and Mobile Apps
sponsored by SearchUnifiedCommunications.com
EBOOK: This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

SearchUnifiedCommunications.com

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Black & Veatch Improves Productivity and Collaboration with HP-Deployed Solution
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This guide takes a look at one company's success in modernizing their collaboration technology and saving money while doing so.
Posted: 19 Feb 2014 | Published: 31 May 2012

Hewlett-Packard Enterprise

Business Phone Systems - Virtual PBX
sponsored by RingCentral
WEBCAST: View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
Posted: 18 Feb 2014 | Premiered: Jul 17, 2013

RingCentral

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral
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