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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

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VoIP Reports
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VoIP Platforms Offer a Wide Range of Benefits to the Enterprise
sponsored by CloudCall Ltd
EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

CloudCall Ltd

Integrate GoTo with Microsoft Teams to Supercharge Your Online Collaboration and Communication
sponsored by LogMeIn, Inc.
DATA SHEET: Organizations are using Microsoft Teams to securely engage and communicate – especially across email, chat, and messaging services. In this data sheet, you’ll learn how Teams integrates with GoTo’s cloud-telephony, high-quality audio and videoconferencing. View now to learn 3 reasons to integrate GoTo with Teams.
Posted: 05 Nov 2020 | Published: 05 Nov 2020

LogMeIn, Inc.

Connect Everywhere: Better Voice Communications for Microsoft Teams
sponsored by Kingpin Comm. - 8X8
EBOOK: Microsoft Teams has provided unprecedented communications capabilities for its over 75 million daily users, but organizations can still do more to support voice services for Teams. While business phones have not seen as much use, their critical role in communications cannot be ignored. Read this e-book to learn about Teams and voice integrations.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Kingpin Comm. - 8X8

On the Journey to Microsoft Intelligent Communications
sponsored by AudioCodes
WHITE PAPER: If you’re one of the many organizations turning to apps like Microsoft Teams to help your employees stay connected and productive, check out this white paper to learn how you can get the most out of your collaboration tools with a holistic approach that strives to optimize your UCC experience.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

AudioCodes

Are Software SBCs Ready for the Cloud Era?
sponsored by AudioCodes
WHITE PAPER: In the telecommunications industry, one excellent use case for cloud-based technology currently attracting a lot of interest is virtual, or software, session border controllers (SBCs). Reduced CAPEX and OPEX, longer lifecycle and quick deployment are all benefits of software SBCs. Jump into this white paper to get a closer look.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

AudioCodes

Succeed in the Digital Era With Cloud Communications
sponsored by Zoom Video Communications
EBOOK: As businesses develop their infrastructure, it’s important that their communications architecture can match the scale of their growth. This is why unified communications in the cloud, or UCaaS, is ramping up in popularity – improved UX and manageability are among the many benefits of UCaaS. Go into this Frost & Sullivan e-book to learn more.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

Zoom Video Communications

Support Your Global Workforce with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.
Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

Zoom Video Communications

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
sponsored by Zoom Video Communications
RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.
Posted: 13 Oct 2020 | Published: 21 Apr 2020

Zoom Video Communications

5 Ways Zoom Phone Enables Mobility, Business Continuity
sponsored by Zoom Video Communications
RESOURCE: Legacy on-premise phone systems have created more problems for organizations now that employees are working remote. Lack of administration, support and functionality causes lapses in consistency and reliability, and enterprises are looking to make a change. View this article to learn 5 ways Zoom Phone enables mobility and business continuity.
Posted: 13 Oct 2020 | Published: 01 Apr 2020

Zoom Video Communications

How World Fuel Services Cut Costs by Migrating to the Cloud & Deploying Zoom Phone
sponsored by Zoom Video Communications
CASE STUDY: Outdated office phone systems affect not only your employees’ communications but also the bottom line of your business. High costs and low integration can plague organizations, but moving phone systems to the cloud could provide a number of benefits. Read this case study to learn why World Fuel Services deployed Zoom Phone in the cloud.
Posted: 12 Oct 2020 | Published: 27 Feb 2020

Zoom Video Communications

Zoom Phone Nomadic E911 Service — and Why It’s So Critical Now
sponsored by Zoom Video Communications
RESOURCE: When moving voice services to the cloud, it is critical to understand how emergency calls will be handled when your employees are at the office or working remotely. Will your emergency call routing give you timely responses while staying compliant? Read this article to learn about Zoom Phone’s Nomadic E911.
Posted: 12 Oct 2020 | Published: 24 Jul 2020

Zoom Video Communications

Frontera Energy Runs Zoom Phone on Colombian PSTN & Consolidates Its Communications Tech Stack
sponsored by Zoom Video Communications
RESOURCE: Many organizations using legacy systems are coming to the harsh realization that their unified communications aren’t exactly ‘unified.’ Dispersed tools make digital transformation a greater challenge, but innovation has brought solutions. Click this article to download a case study about Zoom Phone for Frontera Energy in Colombia.
Posted: 09 Oct 2020 | Published: 19 Mar 2020

Zoom Video Communications

Connecting Remote Employees with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: As enterprises move to the cloud, there is a large push to consolidate communications services to make them more manageable and connected. This is multiplied by the fact that workforces are becoming increasingly mobile and need to be able to chat from anywhere. Watch this webcast to learn about how Zoom Phone addresses these challenges.
Posted: 08 Oct 2020 | Premiered: May 21, 2020

Zoom Video Communications

It’s Time! Migrate to the Cloud
sponsored by Zoom Video Communications
RESOURCE: Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.
Posted: 08 Oct 2020 | Published: 04 Feb 2020

Zoom Video Communications

Empower Your Remote Workforce with Zoom Phone
sponsored by Zoom Video Communications
RESOURCE: COVID-19 has served as a catalyst for the rise of the remote worker. With most employees working from home, businesses around the world must maintain effective communication. In this blog post, learn how Zoom Phone, a cloud phone solution, can help your organization stay connected.
Posted: 08 Oct 2020 | Published: 10 Jul 2020

Zoom Video Communications

GCC High Environment with Microsoft Teams Audio Conferencing
sponsored by CallTower, Inc.
DATA SHEET: Microsoft has created Office 365 GCC High to meet the security requirements of government agencies and contractors with strict cybersecurity and compliance needs. Now, businesses are eligible for GCC High audio conferencing with Microsoft Teams. Read this data sheet to learn more.
Posted: 06 Oct 2020 | Published: 06 Oct 2020

CallTower, Inc.

Microsoft Teams Global Managed Services
sponsored by TATA Communications
DATA SHEET: Organizations using Microsoft Teams can now experience the benefits of a managed service platform that offers global reach and guaranteed service level agreements for consistent global quality of service. For a one-partner, one-vendor solution designed to optimize delivery, read this short brief on Microsoft Teams Global Managed Services.
Posted: 29 Sep 2020 | Published: 29 Sep 2020

TATA Communications

Success Story: Dartmouth College
sponsored by LogMeIn Rescue
CASE STUDY: COVID-19 has hit the educational industry particularly hard. Many universities are still running traditional legacy phone systems, making effective communications almost impossible… unless they’re in the cloud. Take a look at this case study detailing how Dartmouth College was able to stay connected in the wake of pandemic.
Posted: 12 Aug 2020 | Published: 01 Jul 2020

LogMeIn Rescue

Transforming Communications at NPower
sponsored by FourNet
CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.
Posted: 04 Aug 2020 | Published: 04 Aug 2020

FourNet

Case Study: AudioCodes IT and Microsoft Teams
sponsored by AudioCodes
CASE STUDY: Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

AudioCodes

Collaborate across boundaries with VoIP
sponsored by Verizon
RESOURCE: Today, business happens anywhere and everywhere—and powering that requires tools like VoIP. See how using a cloud-based communication tool, like VoIP, can make collaboration and decision-making easier in this infographic.
Posted: 22 Jun 2020 | Published: 22 Jun 2020

TOPICS:  VoIP
Verizon

Cloud Phone System Buyers Guide
sponsored by RingCentral
WHITE PAPER: A cloud phone system is a virtual phone system that uses the internet to make calls, send messages and faxes, and conduct video conferences from any laptop, desktop computer or smart device. Download this white paper to learn everything you need to know about cloud phone systems.
Posted: 17 Jun 2020 | Published: 17 Jun 2020

RingCentral

The Anywhere Worker Guidebook
sponsored by LogMeIn, Inc.
RESOURCE: Global companies have accelerated remote work due to the COVID-19 pandemic and a variety of local disasters. Find out what it takes to meet that need.
Posted: 15 Jun 2020 | Published: 15 Jun 2020

TOPICS:  VoIP
LogMeIn, Inc.

Guide to Workplace Collaboration Tools
sponsored by Google
EGUIDE: What features do you need in a collaboration tool? The right tool could mean the difference between business success and business stagnation – especially as changes like remote work and digitization continue to transform the workplace as we know it.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

TOPICS:  Collaboration | VoIP
Google

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google
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