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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP Reports
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Hosted VoIP Buyer’s Guide
sponsored by LogMeIn, Inc.
WHITE PAPER: Successful businesses are constantly on the move: growing, adding locations and hiring new employees. Because your phone system has such an impact on your day-to-day, it should scale with your company. In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

LogMeIn, Inc.

Creating a Durable VoIP Strategy
sponsored by LogMeIn Rescue
WEBCAST: Organizations successfully carried out the overnight shift to remote work, but what steps should they take to make sure their current cloud-based remote work strategies hold up in the long term? In this webinar, learn how VoIP supports work-from-anywhere employees and explore 5 key requirements for a durable VoIP strategy.
Posted: 04 Jan 2021 | Premiered: Jan 4, 2021

LogMeIn Rescue

RingCentral AimBank
sponsored by RingCentral
CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020

RingCentral

Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

RingCentral

Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER: Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.
Posted: 21 Dec 2020 | Published: 04 Sep 2020

RingCentral

VoIP Implementation – John Varvatos Enterprises
sponsored by RingCentral
CASE STUDY: Many businesses are still trying to wade through the mud with their disparate legacy phone systems – John Varvatos Enterprises, a premier luxury fashion brand, was no exception. In this comprehensive case study, learn how John Varvatos was able to realize both monetary and time savings across all departments with VoIP.
Posted: 17 Dec 2020 | Published: 28 Feb 2020

RingCentral

RingCentral Cloud PBX for Microsoft Teams
sponsored by RingCentral
DATA SHEET: If you want enterprise-grade PBX, but are still looking to keep Microsoft Teams at the center of your collaboration experience, read this data sheet detailing the features and capabilities of RingCentral’s Cloud PBX for Teams.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Integrated Cloud Phone and Contact Center: The Smart Option
sponsored by RingCentral
WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Direct Routing: A Voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral

Tips On Standardizing Your Meeting Rooms
sponsored by Shure Inc
RESOURCE: The idea of standardizing your meeting room estate across your global offices can be an intimidating one, and it’s true that to do it properly requires extensive planning and organization. In this brief article, learn how Shure can help you make a positive impact on meeting rooms across your enterprise.
Posted: 10 Dec 2020 | Published: 21 Jan 2020

Shure Inc

VoIP Platforms Offer a Wide Range of Benefits to the Enterprise
sponsored by CloudCall Ltd
EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

CloudCall Ltd

Integrate GoTo with Microsoft Teams to Supercharge Your Online Collaboration and Communication
sponsored by LogMeIn, Inc.
DATA SHEET: Organizations are using Microsoft Teams to securely engage and communicate – especially across email, chat, and messaging services. In this data sheet, you’ll learn how Teams integrates with GoTo’s cloud-telephony, high-quality audio and videoconferencing. View now to learn 3 reasons to integrate GoTo with Teams.
Posted: 05 Nov 2020 | Published: 05 Nov 2020

LogMeIn, Inc.

Connect Everywhere: Better Voice Communications for Microsoft Teams
sponsored by Kingpin Comm. - 8X8
EBOOK: Microsoft Teams has provided unprecedented communications capabilities for its over 75 million daily users, but organizations can still do more to support voice services for Teams. While business phones have not seen as much use, their critical role in communications cannot be ignored. Read this e-book to learn about Teams and voice integrations.
Posted: 19 Oct 2020 | Published: 19 Oct 2020

Kingpin Comm. - 8X8

Succeed in the Digital Era With Cloud Communications
sponsored by Zoom Video Communications
EBOOK: As businesses develop their infrastructure, it’s important that their communications architecture can match the scale of their growth. This is why unified communications in the cloud, or UCaaS, is ramping up in popularity – improved UX and manageability are among the many benefits of UCaaS. Go into this Frost & Sullivan e-book to learn more.
Posted: 14 Oct 2020 | Published: 14 Oct 2020

Zoom Video Communications

Support Your Global Workforce with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: Despite the proliferation of business video chat software in the last few months, telephone is still business critical. That said, many organizations are still running their legacy on-premise phone systems, which will not cut it if you’re looking to scale. Watch this informative webcast to learn about a modern cloud phone platform.
Posted: 14 Oct 2020 | Premiered: Oct 14, 2020

Zoom Video Communications

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces
sponsored by Zoom Video Communications
RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more.
Posted: 13 Oct 2020 | Published: 21 Apr 2020

Zoom Video Communications

5 Ways Zoom Phone Enables Mobility, Business Continuity
sponsored by Zoom Video Communications
RESOURCE: Legacy on-premise phone systems have created more problems for organizations now that employees are working remote. Lack of administration, support and functionality causes lapses in consistency and reliability, and enterprises are looking to make a change. View this article to learn 5 ways Zoom Phone enables mobility and business continuity.
Posted: 13 Oct 2020 | Published: 01 Apr 2020

Zoom Video Communications

How World Fuel Services Cut Costs by Migrating to the Cloud & Deploying Zoom Phone
sponsored by Zoom Video Communications
CASE STUDY: Outdated office phone systems affect not only your employees’ communications but also the bottom line of your business. High costs and low integration can plague organizations, but moving phone systems to the cloud could provide a number of benefits. Read this case study to learn why World Fuel Services deployed Zoom Phone in the cloud.
Posted: 12 Oct 2020 | Published: 27 Feb 2020

Zoom Video Communications

Zoom Phone Nomadic E911 Service — and Why It’s So Critical Now
sponsored by Zoom Video Communications
RESOURCE: When moving voice services to the cloud, it is critical to understand how emergency calls will be handled when your employees are at the office or working remotely. Will your emergency call routing give you timely responses while staying compliant? Read this article to learn about Zoom Phone’s Nomadic E911.
Posted: 12 Oct 2020 | Published: 24 Jul 2020

Zoom Video Communications

Frontera Energy Runs Zoom Phone on Colombian PSTN & Consolidates Its Communications Tech Stack
sponsored by Zoom Video Communications
RESOURCE: Many organizations using legacy systems are coming to the harsh realization that their unified communications aren’t exactly ‘unified.’ Dispersed tools make digital transformation a greater challenge, but innovation has brought solutions. Click this article to download a case study about Zoom Phone for Frontera Energy in Colombia.
Posted: 09 Oct 2020 | Published: 19 Mar 2020

Zoom Video Communications

Connecting Remote Employees with Zoom Phone
sponsored by Zoom Video Communications
WEBCAST: As enterprises move to the cloud, there is a large push to consolidate communications services to make them more manageable and connected. This is multiplied by the fact that workforces are becoming increasingly mobile and need to be able to chat from anywhere. Watch this webcast to learn about how Zoom Phone addresses these challenges.
Posted: 08 Oct 2020 | Premiered: May 21, 2020

Zoom Video Communications

It’s Time! Migrate to the Cloud
sponsored by Zoom Video Communications
RESOURCE: Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.
Posted: 08 Oct 2020 | Published: 04 Feb 2020

Zoom Video Communications

Empower Your Remote Workforce with Zoom Phone
sponsored by Zoom Video Communications
RESOURCE: COVID-19 has served as a catalyst for the rise of the remote worker. With most employees working from home, businesses around the world must maintain effective communication. In this blog post, learn how Zoom Phone, a cloud phone solution, can help your organization stay connected.
Posted: 08 Oct 2020 | Published: 10 Jul 2020

Zoom Video Communications

Transforming Communications at NPower
sponsored by FourNet
CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.
Posted: 04 Aug 2020 | Published: 04 Aug 2020

FourNet

CallTower Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams’ active users has increased 375% from November 2019 to April 2020 due to COVID-19. In this white paper, learn how CallTower direct routing can help take your Microsoft Teams experience to the next level.
Posted: 23 Jul 2020 | Published: 23 Jul 2020

CallTower, Inc.
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