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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP Reports
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Success Story: Dartmouth College
sponsored by GoTo-LogMeIn
CASE STUDY: COVID-19 has hit the educational industry particularly hard. Many universities are still running traditional legacy phone systems, making effective communications almost impossible… unless they’re in the cloud. Take a look at this case study detailing how Dartmouth College was able to stay connected in the wake of pandemic.
Posted: 12 Aug 2020 | Published: 01 Jul 2020

GoTo-LogMeIn

Transforming Communications at NPower
sponsored by FourNet
CASE STUDY: Your legacy phone system may be holding you back. It may be wise to consider a cloud-based contact center platform that provides reduced cost through pay-per-use services, automation and flexibility. Read this case study to learn how Germany’s leading energy company, Innogy SE, was able to streamline operations and transform.
Posted: 04 Aug 2020 | Published: 04 Aug 2020

FourNet

Remote Agent Solution for Home and Office
sponsored by AudioCodes
WHITE PAPER: In this white paper, learn how AudioCodes’ WebRTC Endpoint and One Voice product suite can help contact center employees work from home by providing an internet-based solution that’s easy to manage and maintains enterprise grade voice quality.
Posted: 22 Jul 2020 | Published: 22 Jul 2020

AudioCodes

EMC: Pay-As-You-Go Voice Connectivity Delivered from AWS Marketplace
sponsored by AudioCodes
CASE STUDY: To realize the full benefits of the cloud, EMC wanted a reliable voice connectivity solution that could be delivered in a managed services model with pay-per-use pricing, in line with the other AWS services it was consuming. In this case study, learn how EMC was able to accomplish this with the help of AudioCodes Mediant VE SBC.
Posted: 22 Jul 2020 | Published: 22 Jul 2020

AudioCodes

Case Study: AudioCodes IT and Microsoft Teams
sponsored by AudioCodes
CASE STUDY: Professionals who are part of an organization looking to implement a comprehensive, all-in-one enterprise collaboration and communications platform should read this case study. Use it to learn how an industry-leading software provider was able to migrate to such a platform with full voice calling services in only two weeks.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

AudioCodes

Global Charity Deploys Hosted Microsoft Teams Phone System
sponsored by Intrado
CASE STUDY: Christian Aid, a global charity with over 70 years of experience, has deployed Microsoft Teams Phone System with direct routing. As a result, they were able to reduce their projected telephony costs by 50%, and they now benefit from more effective collaboration through increased network performance. This case study details their migration.
Posted: 09 Jul 2020 | Published: 09 Jul 2020

Intrado

Successfully Implementing Microsoft Teams
sponsored by TATA Communications
PODCAST: In this podcast, Paul McMillan - Director, Sales, Tata Communications and Irwin Lazar - VP and Research Director, Nemertes Research present how to successfully implement Microsoft Teams. Download the podcast to explore key highlights from the discussion.
Posted: 23 Jun 2020 | Premiered: Jun 23, 2020

TATA Communications

Erase Boundaries & Enable Collaboration with VoIP
sponsored by Verizon
RESOURCE: Today, business happens anywhere and everywhere—and powering that requires tools like VoIP. See how using a cloud-based communication tool, like VoIP, can make collaboration and decision-making easier in this infographic.
Posted: 22 Jun 2020 | Published: 22 Jun 2020

TOPICS:  VoIP
Verizon

Voice-Enabled Teams Solution Providers
sponsored by EvolveIP
RESOURCE: In this chart, discover how 5 voice-enabled Teams solution providers measure up on a number of key features.
Posted: 22 Jun 2020 | Published: 22 Jun 2020

EvolveIP

The Value of Global SIP Connect for Enterprise Communications in North America
sponsored by TATA Communications
ANALYST REPORT: Many global organizations are looking to enhance their customer interactions and service with email, chatbots, voice, and video capabilities. However, most organizations face a number of challenges. In this IDC brief, learn how SIP trunking can help to alleviate these challenges.
Posted: 22 Jun 2020 | Published: 31 May 2019

TATA Communications

Cloud Phone System Buyers Guide
sponsored by RingCentral
WHITE PAPER: A cloud phone system is a virtual phone system that uses the internet to make calls, send messages and faxes, and conduct video conferences from any laptop, desktop computer or smart device. Download this white paper to learn everything you need to know about cloud phone systems.
Posted: 17 Jun 2020 | Published: 17 Jun 2020

RingCentral

GoToConnect Demo
sponsored by GoTo-LogMeIn
VIDEO: GoToConnect brings Jive's simple, reliable VoIP phone system together with GoToMeeting's web, audio and video conferencing. In this video, watch a quick demonstration of how the unified communication and collaboration solution works.
Posted: 06 May 2020 | Premiered: 06 May 2020

GoTo-LogMeIn

A Seamless Experience for Voice and Video
sponsored by GoTo-LogMeIn
DATA SHEET: GoToConnect combines Jive’s phone systems with GoToMeeting’s web, audio and video conferencing into one solution. In this brief, explore key capabilities of this combined solution.
Posted: 06 May 2020 | Published: 06 May 2020

GoTo-LogMeIn

Assess a Combined VoIP and Unified Communications Framework
sponsored by SearchUnifiedCommunications.com
EGUIDE: This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
Posted: 05 May 2020 | Published: 05 May 2020

SearchUnifiedCommunications.com

UC as a Service (UCaaS)
sponsored by RingCentral
ANALYST REPORT: The UCaaS market in North America is marked by a large and dynamic provider landscape. In this UCaaS Leadership Scorecard, explore the top 10 UCaaS providers in North America.
Posted: 22 Apr 2020 | Published: 08 May 2019

RingCentral

Integrating Analog Devices into Microsoft Teams and Skype for Business Environments
sponsored by AudioCodes
WHITE PAPER: Today’s IP phones offer much in the way of UC functionality. However, there are 3 reasons why organizations with a large install base of analog devices might resist the temptation to undertake a wholesale clear-out in favor of IP phones. Download this white paper to explore those 3 reasons for holding on to analog devices when migrating to UC.
Posted: 09 Apr 2020 | Published: 09 Apr 2020

AudioCodes

Why Voice Quality Enables an Effective Meeting Experience
sponsored by AudioCodes
WHITE PAPER: The meeting experience plays a critical role in delivering effective enterprise collaboration. However, it’s easy to overlook the role voice quality plays in enabling an effective meeting experience. Download this white paper to learn more about the importance of voice quality.
Posted: 06 Apr 2020 | Published: 06 Apr 2020

AudioCodes

Software-Defined Voice Network
sponsored by AudioCodes
WHITE PAPER: In this white paper, learn about Software-Defined Voice Network, an innovative approach to digital transformation in large enterprise communications and collaboration networks that promise to optimize network performance and reduce operational costs without having to replace existing phone solutions.
Posted: 06 Apr 2020 | Published: 06 Apr 2020

AudioCodes

RAISE YOUR BUSINESS TO NEW HEIGHTS WITH A CLOUD PHONE SYSTEM
sponsored by GoTo-LogMeIn
WHITE PAPER: It’s clear that the cloud is the new normal for businesses. Phone systems are no exception, although the motivation to move this service to the cloud will become more of a necessity than a trend in the future. In this white paper, learn how you can future-proof your organizations by moving your phone system to the cloud.
Posted: 10 Mar 2020 | Published: 10 Mar 2020

GoTo-LogMeIn

The Impact of Hosted VoIP on Mobility
sponsored by GoTo-LogMeIn
RESOURCE: These days, mobility isn't just a corporate buzzword – it’s a business priority. And no technology introduced in the last decade has made a bigger impact on business mobility than hosted VoIP. In this brief, explore the mobile business benefits that hosted VoIP offers.
Posted: 10 Mar 2020 | Published: 10 Mar 2020

GoTo-LogMeIn

Hosted vs. On-Premise Solutions for Your VoIP
sponsored by GoTo-LogMeIn
RESOURCE: VoIP allows companies to save money and boost their productivity, as well as their efficiency. However, companies should be aware that they have hosted and on-premise VoIP solutions as options. In this brief, explore the benefits of a hosted vs. on-premise solution to help you choose the right solution for your business.
Posted: 06 Mar 2020 | Published: 06 Mar 2020

GoTo-LogMeIn

Deploying Microsoft Teams with Phone Systems
sponsored by EvolveIP
WHITE PAPER: In white paper, dive into the major considerations you’ll want to think through when looking to integrate Microsoft Teams with your phone system.
Posted: 26 Feb 2020 | Published: 26 Feb 2020

EvolveIP

8 Reasons Companies Choose 8x8 Over RingCentral
sponsored by 8x8, Inc.
RESOURCE: In this resource, explore a side-by-side comparison of 8x8 and RingCentral VoIP services.
Posted: 25 Feb 2020 | Published: 25 Feb 2020

8x8, Inc.

Guide to Workplace Collaboration Tools
sponsored by Google
EGUIDE: What features do you need in a collaboration tool? The right tool could mean the difference between business success and business stagnation – especially as changes like remote work and digitization continue to transform the workplace as we know it.
Posted: 20 Jul 2020 | Published: 20 Jul 2020

TOPICS:  Collaboration | VoIP
Google

Microsoft Teams vs. Zoom: Can Teams replace Zoom?
sponsored by Google
EGUIDE: Zoom became a household name nearly overnight thanks to COVID-19 and stay-at-home orders. But as businesses begin to reopen and employees return to the office, IT departments are weighing their collaboration options: should you continue paying for Zoom, or should you adopt a similar tool that may be a better long-term fit?
Posted: 20 Jul 2020 | Published: 20 Jul 2020

Google
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