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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

VoIP definition sponsored by SearchTelecom.com, powered by WhatIs.com an online computer dictionary
VoIP Reports
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ConvergeOne Eases UC 'Growing Pains' With Nectar's Advanced UCMP Monitoring and Diagnostics Capabilities
sponsored by Nectar Corp
CASE STUDY: Converge One Financial Services Group migrated to a VoIP infrastructure and used ConvergeOne to help them find a platform that would optimize their transitioning communications infrastructure. Read this case-study for more information on how Nectar helped improve their VoIP migration strategy.
Posted: 15 Oct 2018 | Published: 15 Oct 2018

Nectar Corp

An Ophthalmology Practice Unlocks Higher Value From Its EMRs and Call Center
sponsored by Spectrum Enterprise
CASE STUDY: Tomoka Eye Associates is a thriving ophthalmology practice, and their call center is a major asset. Unfortunately, access to electronic patient records became slow due to outdated call center tools. Find out how Tomoka Eye Associates accelerated productivity and empowered call center staff.
Posted: 19 Sep 2018 | Published: 19 Sep 2018

Spectrum Enterprise

Choosing the Right Hosted Communications Partner
sponsored by Spectrum Enterprise
WHITE PAPER: Due to improvements in technology, people expect to be able to collaborate seamlessly anytime, anyplace, and from any device. However, with those improvements in technology and increased expectations come problems. Download this white paper to discover 3 key elements of hosted communications.
Posted: 17 Sep 2018 | Published: 17 Sep 2018

Spectrum Enterprise

Major Players In Audioconferencing
sponsored by Zoom Video Communications
ANALYST REPORT: See the attached report for the top players in the meeting solutions market. Zoom, Cisco, Microsoft, Logmein and Google are among the top.
Posted: 11 Sep 2018 | Published: 11 Sep 2018

Zoom Video Communications

Jargon Buster Guide to Voice over IP (VoIP)
sponsored by ComputerWeekly.com
EGUIDE: In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
Posted: 03 Sep 2018 | Published: 03 Sep 2018

TOPICS:  Telephones | VoIP
ComputerWeekly.com

Faces of Innovation: Business stakeholders sound off on the business impact of IP communications
sponsored by Verizon
WHITE PAPER: Today's businesses turn to technology to help them cut costs, boost efficiency, simplify operations and remain competitive. Explore this resource to uncover insight from business stakeholders into why they have come to rely on Verizon IP communications to help them meet their goals and drive growth.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

Verizon

Ensure VoIP and Skype for Business Call Quality and Reliability with SD-WAN
sponsored by Citrix
WHITE PAPER: This white paper provides an overview of how the Citrix's NetScaler SD-WAN maintains high-quality VoIP and Skype for Business traffic even when individual MPLS and Internet links suffer from interruptions and unreliable network performance.
Posted: 05 Apr 2018 | Published: 05 Apr 2018

Citrix

Analysis of Cloud Communications VoIP Quality Under Normal Adverse Network Conditions
sponsored by 8x8, Inc.
WHITE PAPER: This 27-page white paper compares the voice quality while being deployed in the cloud (cloud-based VoIP) of 8x8 Google Voice/Hangouts, RingCentral Office and Microsoft Skype for Business Online while running on 4 different client OS pairs Apple iOS, Google Android, Apple Mac OS X and Microsoft Windows.
Posted: 20 Mar 2018 | Published: 31 May 2017

8x8, Inc.

Jargon Buster Guide to Unified Communications
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
Posted: 26 Oct 2017 | Published: 26 Oct 2017

ComputerWeekly.com

Hosted VoIP Provides Critical Capabilities for Distributed Enterprises
sponsored by Comcast Business
WHITE PAPER: To make communications more effective across any location—and today's mobile workforce — many enterprises are embracing hosted voice over IP (VoIP) services. Learn about the critical capabilities VoIP can provide your distributed enterprise in this expert white paper.
Posted: 10 Feb 2017 | Published: 30 Dec 2016

Comcast Business

Case Study: Streamline IP Communications and Skype for Business
sponsored by Oracle
CASE STUDY: In this case study, find out how the Italian Ministry of Labor and Social Policy introduced Microsoft Skype for Business effectively into their communications environment in order to improve mobile productivity and collaboration for their 7,000 employees.
Posted: 27 Jul 2018 | Published: 27 Jul 2018

Oracle

Cisco IP Phone Portfolio
sponsored by TechData - Cisco
WHITE PAPER: Surveys of actual knowledge workers indicated that 74% still prefer to make business calls from a desk phone. Learn about Cisco's IP phone series, designed to deliver seamless, collaborative experiences, and find out how you can get the right information to the right people at the right time, using a reliable, intuitive medium.
Posted: 13 Jul 2018 | Published: 30 Jun 2018

TechData - Cisco

Cloud-Based Office Communications
sponsored by TechData - Cisco
RESOURCE: What are your options as you look for a modern, cloud-managed IP phone system? Explore features of Cisco's Business Edition 4000, designed specifically for SMBs.
Posted: 12 Jul 2018 | Published: 12 Jul 2018

TechData - Cisco

Quality of Service (QoS) in Enterprise Networks
sponsored by RingCentral
WHITE PAPER: Find out how to create and implement a QoS policy designed to ensure your network delivers optimal performance to your users for cloud voice services and other VoIP technologies.
Posted: 16 Apr 2018 | Published: 16 Apr 2018

RingCentral

Voice Cloud Security
sponsored by Intermedia Net
WHITE PAPER: Are you considering moving your business communications to the cloud, or upgrading your current VoIP service, but worried about the level of security you will get? Read this except from Intermedia's technical white paper "Not All Voice Clouds Are Created Equal" about what sets Intermedia voice cloud apart from the competition.
Posted: 30 Mar 2018 | Published: 30 Mar 2018

Intermedia Net

Why Businesses are Turning to Technology
sponsored by Verizon
WHITE PAPER: This resource details how to real-world companies are turning to IP communications to increase bandwidth, consolidate and upgrade systems, and improve service quality. Inside, uncover 7 use cases for Verizon IP Communications services.
Posted: 22 Mar 2018 | Published: 22 Mar 2018

Verizon

How a Cloud Phone System Uniquely Supports your Mobile Workforce
sponsored by RingCentral
WHITE PAPER: Inside this white paper, gain valuable insights into how a cloud VoIP phone system provides the capabilities necessary to make the mobile worker an integral part of your business and overcome the challenges of BYOD.
Posted: 07 Mar 2018 | Published: 07 Mar 2018

RingCentral

Not All Voice Clouds are Created Equal
sponsored by Intermedia Net
WHITE PAPER: A high-quality "voice cloud" is determined by not only the strength and robustness of its network's infrastructure but, equally important, by the expertise of its architects and engineers. Access this white paper to gain a better understanding of how to choose a provider when making the move to a cloud voice provider.
Posted: 17 Jan 2018 | Published: 17 Jan 2018

Intermedia Net

Tools for Improving Collaboration Between Teams
sponsored by ShoreGroup
RESOURCE: To help design or update your collaboration strategy, access this comparison of some of the leading communications technologies and services. From file sharing and VoIP to database access and workflow monitoring, learn about a variety of tools that can help you future-proof collaboration.
Posted: 31 Oct 2017 | Published: 16 Oct 2017

ShoreGroup

Uncover the 3 Steps to Managing Skype for Business Call Quality
sponsored by LiveAction
EGUIDE: Our expert from Nemertes Research explains the 3 key steps to managing Skype for Business call quality to ensure the best end-user experience and voice performance.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

LiveAction

Technology Overview for SD-WAN: Introducing SmartWAN
sponsored by Vonage
RESOURCE: Gain a background refresher on how SD-WAN works and learn how prioritizing traffic communication can help increase your organization's quality of service (QoS) by optimizing your bandwidth.
Posted: 02 Oct 2017 | Published: 07 Aug 2017

Vonage

Network Control and Management: Why you Need it and Strategies for Making it Happen
sponsored by Vonage
RESOURCE: Learn how to improve network control and build stronger call performance and reliability through MPLS and SD-WAN for UCaaS.
Posted: 29 Sep 2017 | Published: 08 Sep 2017

Vonage

Can You Hear Me Now? Assessing VoIP Quality
sponsored by SearchNetworking.com
EZINE: How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
Posted: 01 Jun 2017 | Published: 01 Jun 2017

SearchNetworking.com

CyrusOne Improves Their VoIP Application Performance
sponsored by AppNeta
CASE STUDY: Data center provider, CyrusOne, needed to improve their VoIP application performance to satisfy end users complaining about poor call quality. In this case study, learn how the provider was able to overcome their application performance struggles.
Posted: 16 Mar 2017 | Published: 30 Dec 2016

AppNeta

Improving VoIP Quality and the Impact of Skype for Business Telephony
sponsored by Comcast Business
EGUIDE: In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
Posted: 09 Mar 2017 | Published: 07 Mar 2017

Comcast Business
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