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ALSO CALLED: Voice over Internet Protocol, IP Voice, Cable VOIP, VoIP Services, Voice over IP, Voice-over-Broadband, VoB, Voice-over-IP
DEFINITION: A comfort noise generator (CNG) is a program used to generate background noise for voice communications during periods of silence that occur during the course of conversation. CNG is part of the silence suppression or voice activity detection (VAD) handling for VoIP (Voice over IP) technology. The purpose of VAD and CNG is to maintain an acceptable perceived quality of service (QoS) while simultaneously  … 

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VoIP Reports
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Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment
sponsored by SearchSecurity.com
EGUIDE: This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).
Posted: 05 Apr 2011 | Published: 05 Apr 2011

SearchSecurity.com

Three Technologies to Help You Get the Best Bang for the Buck from Your Network
sponsored by MegaPath Inc.
PRESENTATION TRANSCRIPT: This presentation transcript covers three technologies that help you get the best "bang for your buck" from your network.
Posted: 28 Jun 2011 | Published: 28 Jun 2011

MegaPath Inc.

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade
sponsored by HP and Microsoft
CASE STUDY: Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.
Posted: 26 Apr 2011 | Published: 28 Feb 2011

HP and Microsoft

Cisco Small Business 300 Series Managed Switches: Performance, Power Consumption and Features vs. D-Link, HP Networking and NETGEAR
sponsored by Cisco Systems, Inc.
TEST RESULTS: Cisco Systems commissioned Tolly to evaluate several models of the new Cisco Small Business 300 Series of managed switches along with comparable models from D-Link, HP Networking and NETGEAR. Read this test report to see how the Cisco 300 Series Managed Switches compares in the performance, power consumption and features against competitors.
Posted: 06 Apr 2011 | Published: 01 Feb 2011

Cisco Systems, Inc.

E-Guide: Increase your Revenues and Profits by Offering Managed Voice
sponsored by Cisco Systems, Inc.
EGUIDE: Offering hosted unified communications and VoIP services is a strong opportunity for service providers. How do you know which customized plan is right for your specific business needs? Read this E-Guide to learn pros and cons, as well as which questions to ask potential clients to ensure that you are delivering the solution that’s right for them.
Posted: 14 Mar 2011 | Published: 14 Mar 2011

Cisco Systems, Inc.

Webcast: Getting Your Network out of Gridlock
sponsored by Dell Software
WEBCAST: In the Quest Software on-demand webcast, “Getting Your Network out of Gridlock,” learn to monitor your network health so you can maximize performance and minimize gridlock. See how to identify the chokepoints, bandwidth hogs and vulnerabilities that gum up your network.
Posted: 03 Mar 2011 | Premiered: Mar 3, 2011

Dell Software

SuperMassive E10000 Series Next-Generation Firewall
sponsored by SonicWALL
WHITE PAPER: The SonicWALL® SuperMassive™ E10000 Series is SonicWALL’s Next-Generation Firewall platform designed for large networks to deliver scalability, reliability and deep security at multi-gigabit speeds.
Posted: 28 Feb 2011 | Published: 28 Feb 2011

SonicWALL

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Six Ways to Rev Up Your Revenues, Using VoIP
sponsored by Cisco Systems, Inc.
WHITE PAPER: How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

A Holistic View of SIP Trunking Solutions
sponsored by Siemens Enterprise Communications
PRESENTATION TRANSCRIPT: Get a holistic view of the potential costs and savings associated with SIP trunk consolidation.  Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
Posted: 06 Dec 2010 | Published: 06 Dec 2010

Siemens Enterprise Communications

IPAM Intelligence: All Road Leads To Proteus
sponsored by BlueCat
WHITE PAPER: As IPAM evolves from a simple marriage between DNS and DHCP services, its definition cannot be limited to simply the benefits derived from dynamically linking DNS and DHCP functionality together. IPAM transcends this marriage to include features and functions shaped by this new requirement in an age of dynamic IP address data.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

BlueCat

TechTarget ANZ’s guide to upgrading your PBX
sponsored by VExpress
EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.
Posted: 25 Oct 2010 | Published: 25 Oct 2010

VExpress

Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER: This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.
Posted: 07 Oct 2010 | Published: 07 Oct 2010

BlueCoat

The Top 5 VoIP Problems and How to Solve Them
sponsored by Fluke Networks
WHITE PAPER: This paper examines each of these problems and addresses how the ClearSight Analyzer can be used to isolate the cause of the problem.
Posted: 10 Sep 2010 | Published: 10 Sep 2010

Fluke Networks

PBX Buying Guide: How to Choose the Right Phone System for Your Business
sponsored by Fonality Inc.
WHITE PAPER: While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

ManageEngine OpManager 8.5
sponsored by ManageEngine
TRIAL SOFTWARE: OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.
Posted: 27 Jul 2010 | Published: 27 Jul 2010

ManageEngine

Hosted VoIP Savings Calculator
sponsored by Polycom, Inc.
ASSESSMENT TOOL: To see how much your company can save by implementing a Hosted VoIP solution, try this free, easy-to-use tool that requires just a few user inputs to quickly assess your potential savings. Businesses can now visualize the immediate and long-term cost savings and have a sound financial validation for moving forward with Hosted VoIP.
Posted: 14 Jun 2010 | Published: 14 Jun 2010

Polycom, Inc.

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010

OpenText

How to Unify Your Wireless Architecture Without Limiting Performance or Flexibility
sponsored by D-Link
WHITE PAPER: So much is happening today to give you a chance to rethink your wireless architecture. Learn what to look for in a wireless architecture that not only provides the mobility and performance today’s applications need, but also lowers your costs of operations while increasing wireless security.
Posted: 26 Apr 2010 | Published: 26 Apr 2010

D-Link

MegaPath Site-to-Site MPLS VPN
sponsored by MegaPath Inc.
WHITE PAPER: Your employees in remote locations need the same fast, reliable, secure and cost-effective access to information and applications as your employees at headquarters. MegaPath Site-to-Site MPLS VPN is the simple solution. Read this white paper to learn how to MegaPath Site-to-Site MPLS VPN means more security, more selection, and more service.
Posted: 30 Mar 2010 | Published: 30 Mar 2010

MegaPath Inc.
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