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Service Level Agreements Management Services Reports
 
Operation Nexterday
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This study by ICT Intuition and Coleman Parkes Research shows strong demand among enterprises for new connected digital services, but also a serious gap in operators' ability to satisfy them.
Posted: 28 Jan 2016 | Published: 28 Jan 2016

ComputerWeekly.com

An Introduction to High-Availability Design
sponsored by Linode
WHITE PAPER: WordPress relies on many interdependent components to deliver a powerful content management system. Each component needs careful consideration so that in case of an unplanned failure, a website can continue running seamlessly. This type of careful planning is at the heart of high availability. In this e-book, learn more about high availability.
Posted: 26 Jun 2020 | Published: 26 Jun 2020

Linode

CW Buyer's Guide: Outsourcing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.
Posted: 17 Jul 2012 | Published: 05 Jul 2011

ComputerWeekly.com

Service Management Virtual Simulation (tool)
sponsored by IBM
RESOURCE CENTER: Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM.
Posted: 08 Dec 2009 | Published: 07 Dec 2009

IBM

Dell CompleteCare™ Accidental Damage Service
sponsored by DellEMC and Intel®
DATA SHEET: Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
Posted: 09 Jan 2009 | Published: 09 Jan 2009

DellEMC and Intel®

Why Third Party Data Storage Maintenance is Right for You
sponsored by MSDI
WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

MSDI

Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011

IBM

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011

IBM

OMEGAMON Extended Insight- Analysis: Where is your application spending time?
sponsored by IBM
WHITE PAPER: The limited amount of infomation provided by traditional DB2 for z/OS monitoring makes it difficult and time-consuming to isolate problems within the multiple layers of today's Java, CLI (SAP), and .NET applications. Read this paper to discover a monitoring alternative that provides the detailed information needed for modern applications.
Posted: 14 Feb 2012 | Published: 31 Dec 2011

IBM

Presentation Transcript: Is SaaS the Future of Enterprise Security?
sponsored by Webroot
PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
Posted: 04 Jun 2009 | Published: 04 Jun 2009

Webroot
 

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