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Partner Relationship Management

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DEFINITION: A partner portal is a Web-based application that allows a manufacturer's established partner (usually a distributor, reseller, installer, service provider, or other strategic partner) to obtain direct access to marketing resources, pricing and sales information, as well as technical details/support that are unavailable to other end users. For example, the partner portal may list new promotions or discounts  … 

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Partner Relationship Management Reports
 
Maximizing Value from SAP with Supply Chain Collaboration in Software as a Service Model
sponsored by E2open
WHITE PAPER: This white paper highlights some of the risks and challenges associated with establishing collaborative, shared supply chain processes across all trading partners.
Posted: 15 May 2007 | Published: 01 May 2007

E2open

Delivering the continuous, connected customer journey
sponsored by OpenText
EBOOK: Regardless of the many terrains customers tread, they expect consistent and personalized experiences. This seamless customer journey can generate game-changing rewards for your enterprise. Read this eBook to learn how you can get started optimizing your digital customer experience.
Posted: 08 Dec 2020 | Published: 08 Dec 2020

OpenText

Decision Management Automation: The 7 crucial DMS questions
sponsored by Actico
WHITE PAPER: In this quick report, discover the 7 crucial questions that you should ask when choosing a decision management system. Even better, find the answers to each one of these questions, with Gartner suggestions and Actico insight. Download the report here.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

Actico

NWN Experience Management Platform: What to know
sponsored by NWN Corporation
WEBCAST: NWN recently enhanced their NWN Experience Management Platform (EMP) for their 1,300+ customers, to help them achieve real-time visibility and control, and self-service capabilities. Learn about their EMP platform in this webinar, which also includes a quick demo of the solution.
Posted: 18 Nov 2020 | Premiered: Nov 18, 2020

NWN Corporation

Digital experience focus broadens to encompass employees
sponsored by ComputerWeekly.com
EGUIDE: This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
Posted: 05 Nov 2020 | Published: 05 Nov 2020

ComputerWeekly.com

Evolving your customer journeys to the next normal
sponsored by ServiceNow
EBOOK: Download this eBook to discover how to reinvent your customer journey for a new era of service expectations.
Posted: 29 Sep 2020 | Published: 29 Sep 2020

ServiceNow

Curiosity Video Series: Analytics is Not Enough
sponsored by Domo Technologies
WEBCAST: Access the 5th episode of Domo’s ‘Curiosity: Do Data Differently’ series to learn how to make the best of human knowledge and the best of machine learning capabilities to automate processes and improve the customer experience – at scale.
Posted: 14 Dec 2020 | Premiered: Dec 14, 2020

Domo Technologies

Boost Customer Experience with the Power of CRM
sponsored by CloudCall Ltd
RESOURCE: CRM systems enable organizations to develop a complete, 360-degree view of their customers. Explore the benefits of using a CRM solution in this infographic.
Posted: 04 Nov 2020 | Published: 04 Nov 2020

CloudCall Ltd

Empathy in Customer Service
sponsored by Genesys
EBOOK: Recently, MyCustomer and Genesys commissioned Smart Survey to gather customers’ opinions on how well they think companies are responding to the need for empathy in interactions. Download this eBook to explore their results.
Posted: 13 Oct 2020 | Published: 13 Oct 2020

Genesys

How to Enable Revenue Teams with Plays that Turn Strategy into Action
sponsored by Highspot
EBOOK: Download this eBook to explore the Guidance Framework by Highspot and how it enables your revenue team to provide value in every conversation, specifically in terms of what to know, say, show, and do in any situation.
Posted: 03 Aug 2020 | Published: 03 Aug 2020

Highspot
 

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