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Partner Relationship Management

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DEFINITION: A partner portal is a Web-based application that allows a manufacturer's established partner (usually a distributor, reseller, installer, service provider, or other strategic partner) to obtain direct access to marketing resources, pricing and sales information, as well as technical details/support that are unavailable to other end users. For example, the partner portal may list new promotions or discounts  … 

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Partner Relationship Management Reports
 
Maximizing Value from SAP with Supply Chain Collaboration in Software as a Service Model
sponsored by E2open
WHITE PAPER: This white paper highlights some of the risks and challenges associated with establishing collaborative, shared supply chain processes across all trading partners.
Posted: 15 May 2007 | Published: 01 May 2007

E2open

To Achieve a Consumer-Grade Employee Experience, HR Must Follow CRM
sponsored by ServiceNow
ANALYST REPORT: HR leaders strive to satisfy the increasingly elevated expectations of a technically savvy workforce to create a positive perception of the HR organization and, by proxy, the employer. Download this report to find out how to provide a consumer-grade employee experience with 8 building blocks.
Posted: 03 Jun 2019 | Published: 03 Jun 2019

ServiceNow

Using Interaction Analytics to Digitize & Optimize Contact Center Performance
sponsored by CallMiner
WHITE PAPER: In this white paper, learn about interaction analytics and explore how interaction analytics can help give contact center agents and managers the tools they need to perform at their best.
Posted: 04 Apr 2019 | Published: 31 Dec 2018

CallMiner

How to Choose the Best CRM System & Strategy
sponsored by SugarCRM
EGUIDE: Download this expert guide to explore a Q&A with Drew Whitcomb, Business Development Manager of SaaS consultancy Lunar, and learn about the dos and don'ts for choosing a CRM system, whether you're licensing one for the first time or migrating to a new system.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

SugarCRM

Hyper-Growth Company?
sponsored by Onfido
RESOURCE: In a hyper-growth industry like the sharing economy, it can be difficult to balance security against scale. But to continue growing long-term, it's crucial. If you're struggling to build trust and integrity in your business, download this resource for 4 things you can add to your to-do list today.
Posted: 29 Mar 2019 | Published: 29 Mar 2019

Onfido

Empower the Digital Workplace with Enterprise Chatbots
sponsored by BMC
WHITE PAPER: In this white paper, learn how enterprise chatbots can be used to meet changing employee expectations. Discover the benefits of chatbot technology, and explore how chatbots can help your organization increase business agility and improve cost savings.
Posted: 17 May 2019 | Published: 17 May 2019

BMC

How to Migrate from Oracle Reports to TIBCO JasperReports for Dummies
sponsored by TIBCO
EBOOK: In this e-book, discover why and how to migrate from Oracle Reports to TIBCO JasperReports. Gain access to a 4 step migration plan for modern reporting, and explore results from those who have already migrated by gleaning insight from real-world use cases.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

TIBCO

The Customer Experience Role in Best-Run Midsize Companies: Embedding Intelligence to Drive CX
sponsored by SAP
RESEARCH CONTENT: In this research report, discover how an improved CX can help midmarket companies transform into intelligent enterprises. Explore why the best-run midmarket companies prioritize customer experiences, and explore how CX can drive your organization's digital transformation.
Posted: 20 May 2019 | Published: 20 May 2019

SAP

5 Things to Consider Before You Invest in Predictive Behavioral Routing
sponsored by NICE Systems, Ltd
EBOOK: In this e-book, explore the benefits of predictive behavioral routing for the contact center. Review 5 questions to ask your potential predictive behavioral routing provider, and learn about the key technological features of a successful predictive behavior routing software.
Posted: 21 May 2019 | Published: 21 May 2019

NICE Systems, Ltd

The Basics of Customer Case Management
sponsored by Squelch
RESOURCE: What is customer case management and how can it help your business? In this blog, learn about the basics of customer case management, review key features, top service providers, and the clear benefits for your organization.
Posted: 29 Apr 2019 | Published: 08 Feb 2019

Squelch
 

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