CASE STUDY:
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
WHITE PAPER:
This white paper proposes a 5-step approach to automate an accounts payable operation, describing the typical costs of processing invoices manually and the saving that can be achieved with each of the incremental steps.
PRESENTATION TRANSCRIPT:
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
sponsored by Permessa Corporation (formerly DYS Analytics, Inc.)
CASE STUDY:
Usage-based cost-allocation has become increasingly popular for organizations looking to change their accounting methods for the way IT usage is charged. Learn about an effective and accurate solution to measure messaging usage.
WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
EGUIDE:
Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022.
EZINE:
The growing importance of IT in all industries, along with a shortage in skills, make for an excellent high-tech job market for candidates in Norway. Read how recruiters are struggling to keep up with demand. Also read how the Danish government encourages research in strategic fields to attract tech companies.
EZINE:
Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography.
EZINE:
In this week's Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer's guide examines the emerging regulatory compliance environment affecting IT leaders. And we learn how Toyota is turning to automation to improve its helpdesk support service for employees. Read the issue now.
BOOK:
Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
