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CW Nordics August 2018 sponsored by ComputerWeekly.com EZINE: In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured. Posted: 17 Aug 2018 \| Published: 23 Aug 2018 TOPICS: Computer Hardware \| Computer Software Industry \| Data Center Management \| Intelligent Databases \| Intelligent Networks \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Security \| Security Software \| Security Systems \| Security Threats \| Terrorism

The Era of Employee Services sponsored by Samanage WHITE PAPER: At the end of the day, your employees are consumers, too. Click to find out how and where IT can improve their employees' experiences within the enterprise through tools like automation, self-service portals, and more. Plus Posted: 09 Aug 2018 \| Published: 09 Aug 2018 TOPICS: IT Best Practices \| IT Departments \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| User Experience

Increase Service Visibility: Single System of Record sponsored by ServiceNow EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting. Posted: 31 Oct 2018 \| Published: 30 Aug 2016 TOPICS: CMDB \| Configuration Management \| Data Management \| Infrastructure Management \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems

Creating a Single System of Engagement for a Global Organisation sponsored by ServiceNow WHITE PAPER: Faced with disconnected systems and rising process costs after a period of high growth, Experian was quick to recognize its need to upgrade existing IT services. Inside, find out how they scaled up and streamlined their service delivery capabilities – ultimately halving incident response times. Posted: 15 Nov 2018 \| Published: 15 Nov 2018 TOPICS: IT Service Management \| IT Services \| IT Systems

The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack? sponsored by ServiceNow RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid. Posted: 10 Oct 2018 \| Published: 16 Aug 2018 TOPICS: IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending \| IT Systems

How Converged Infrastructure Can Fast-Track IT as a Service Delivery sponsored by Pure Storage RESOURCE: Read this custom article to learn how IT teams can leverage converged infrastructure (CI) to fast-track IT-as-a-service without having to rip and replace everything already in place. You can refresh without re-architecting, consume technology as Opex or CAPEX, and more. Posted: 11 Dec 2018 \| Published: 11 Dec 2018 TOPICS: Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Spending \| IT Systems \| Storage Appliances \| Storage Architectures \| Storage Best Practices \| Storage Capacity \| Storage Consolidation \| Storage Controllers \| Storage Devices \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management

Why Business is Going Wild for Wi-Fi sponsored by Spectrum Enterprise WHITE PAPER: Find out how to enable the Wi-Fi that your organization needs as it evolves and increases adoption rates for video collaboration, BYOD, streaming, and IoT initiatives. Posted: 05 Jun 2018 \| Published: 20 Jun 2017 TOPICS: Network Best Practices \| Network Design \| Network Infrastructure \| Network Management \| Network Management Services \| Network Managers \| Network Security \| Networking \| Wi-Fi \| Wireless Internet \| Wireless Networks \| Wireless Services

How Data is Driving 30% Growth for Simpatico Systems sponsored by ConnectWise CASE STUDY: Read on to learn from President Greg Bazar himself how a remote monitoring and management tool on an integrated platform enabled Simpatico Systems to provide expert customer support and improve utilization. Posted: 28 Sep 2018 \| Published: 28 Sep 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Case Study: Transforming IT Operations sponsored by Kaseya WHITE PAPER: As companies grow and start expanding their global presence, the importance of a fluid IT strategy quickly becomes apparent – especially as tickets and database problems begin piling up. Keep reading to find out how one global adventure company built an ITSM strategy to move past their clunky and ineffective IT processes. Posted: 25 Jul 2018 \| Published: 05 Jun 2017 TOPICS: Help Desk Management \| Help Desks \| IT Asset Management \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Workforce

Connections for Business: How ConnectWise Manage Revolutionized the Way We Work sponsored by ConnectWise CASE STUDY: Read on to learn more about the management platform that reduced Connections for Business' time spent on billing by 90%, thereby reducing labor costs and streamlining their operations and service delivery. Now their team can focus on revenue-building tasks. Posted: 01 Oct 2018 \| Published: 01 Oct 2018 TOPICS: Billing Services \| Billing Software \| Billing Systems \| Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Managed Security Services \| Managed Security Services Providers

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