MicroScope – December 2019: Time for change

MicroScope – December 2019: Time for change

Cover

How to improve customer experience

Billy MacInnes questions experts on what they’re doing to digitally transform the customer experience and asks what advice they have for channel partners

Break the chain: Managing cloud contracts with problematic users

How accountable should cloud firms be for the actions of the customers using their platforms? Sooraj Shah reports

Tech leaders could soon be setting business strategy

IT must increasingly align with the business to keep up with modern customer demands, leading to a change of how the technology leadership role is performed, says Sean Farrington, senior vice-president of sales, EMEIA, at Pluralsight

Vendor:
MicroScope
Posted:
Jul 12, 2021
Published:
Dec 6, 2019
Format:
PDF
Type:
Ezine
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