ITSM Reports

CIO Trends #5
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 08 Feb 2021 | Published: 29 Jun 2017

TechTarget ComputerWeekly.com

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, we shine the light on the state of IT service management (ITSM) and the framework upon which it is effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 08 Feb 2021 | Published: 30 Apr 2019

TechTarget ComputerWeekly.com

IT outsourcing in the digital age
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 08 Feb 2021 | Published: 17 Apr 2018

TechTarget ComputerWeekly.com

Middle East IT Priorities 2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that over half of IT decision makers at Middle East based organisations are planning on reducing how much they send of IT staff, despite the growing importance of IT to business.
Posted: 08 Feb 2021 | Published: 07 Feb 2017

TechTarget ComputerWeekly.com

BeneluxIT Priorities 2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase.
Posted: 08 Feb 2021 | Published: 07 Feb 2017

TechTarget ComputerWeekly.com

The Reality of AIOps
sponsored by IntelliMagic
ESSENTIAL GUIDE: Enterprises are eager to get their hands on the potential AI and automation application opportunities that AIOps promises, but many vendors in the space aren't quite as enthusiastic. Find out more about the disconnect between the AIOps that IT teams want and the reality of AIOps as told by vendors.
Posted: 21 Sep 2018 | Published: 20 Sep 2018

IntelliMagic

Keeping Track of Your Software Contracts
sponsored by Miro Consulting, Inc.
EGUIDE: In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
Posted: 08 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

Service Intelligence: Putting Intelligence into ITSM Tools
sponsored by Splunk
EGUIDE: What exactly is service intelligence and how does it work with ITSM tools? Download this E-Guide to discover the answers to these questions, as well as service intelligence's practical uses in the context of enterprise IT.
Posted: 09 Dec 2020 | Published: 03 Dec 2020

Splunk

ITSM Essentials Guide: ITIL and ITSM best practices for process improvement
sponsored by ServiceNow
EGUIDE: Download this E-Guide to learn more about the evolution of ITSM in modern times – and find out how to keep your ITSM strategy in-step with future trends.
Posted: 31 Jan 2020 | Published: 31 Jan 2020

ServiceNow

2020 Media Consumption Series - Why
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021

TechTarget ComputerWeekly.com