Transforming from a Siloed Startup to a Team of Teams
sponsored by Atlassian
RESOURCE:
In this case study, find out how AppDynamics, a global application monitoring startup, used Jira to de-silo their teams and information to create a transparent culture and application environment – and empower their now two thousand employees.
Posted: 07 Nov 2018 | Published: 07 Nov 2018
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The Importance of Single-View IT Analytics
sponsored by ServiceNow
WHITE PAPER:
Improving IT service delivery starts with scrutinizing performance and process data, but this data isn't always easy to reach – especially for management. Find out how a single pane-of-glass view across IT services and operations – and subsequent end-to-end visibility – can take IT to new heights.
Posted: 12 Oct 2018 | Published: 20 Aug 2018
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Hidden Impacts to Your Major Incident Management Process
sponsored by xMatters, Inc.
WHITE PAPER:
In major incident management strategies, keeping stakeholders informed throughout the resolution process is often considered a critical step – but why? Click inside to read more about what IT pros are saying about stakeholder reporting – and spoiler alert, it's not encouraging.
Posted: 12 Oct 2018 | Published: 12 Oct 2018
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Now on Now: How Performance Analytics Gives Visibility and Control
sponsored by ServiceNow
WHITE PAPER:
Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.
Posted: 16 Nov 2018 | Published: 16 Nov 2018
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Keeping Leadership Happy with IT Visibility
sponsored by Samanage
WHITE PAPER:
Click to learn how increasing your infrastructure visibility can help distinguish your IT team as more than a cost center, and provide actionable insights back to the business.
Posted: 16 Aug 2018 | Published: 16 Aug 2018
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Breathing New Life into Service Delivery and Governance
sponsored by ServiceNow
WHITE PAPER:
Find out how a regional credit union was able to successfully build and deploy a cross-functional automation platform, breathing new life into their request, workflow, and governance processes – all while driving lower-cost of ownership.
Posted: 04 Oct 2018 | Published: 20 Jun 2018
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Transforming ITIL to Fit the Modern IT Organization
sponsored by Samanage
WHITE PAPER:
Under the demands of today's businesses, the "because we always have" mindset no longer flies – it's time for ITIL to receive an update. Learn how you can refresh your ITIL strategy to accommodate the vision of a modern IT organization; after all, today's IT isn't the same as it was even a decade ago.
Posted: 17 Aug 2018 | Published: 17 Aug 2018
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How to Measure and Track the 5 Critical Drivers of DevOps Success
sponsored by New Relic
EBOOK:
This 20-page e-book establishes five critical drivers of DevOps success and shows you how and what to measure to achieve that success. Download your copy to ensure that you're tracking and measuring the right metrics, which are instrumental in your success with DevOps initiatives.
Posted: 01 Nov 2018 | Published: 31 Dec 2015
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How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER:
It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018
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The Roadmap to Modern IT Operations
sponsored by PagerDuty
WHITE PAPER:
Glance over this quick PDF to learn the four key components of IT services and operations modernization, and get a definitive roadmap to help navigate the ups and downs that can occur along each leg of the journey.
Posted: 16 Aug 2018 | Published: 31 Dec 2016
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