ITSM

ITSM Reports
Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner
sponsored by Serviceaide
WHITE PAPER: Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.
Posted: 09 Jun 2020 | Published: 09 Jun 2020

Serviceaide

For Effective Service Management, You Can’t Afford NOT to Have A Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW: At this point, the majority of enterprises have a chatbot or virtual assistant in place, or, at the very least, an initiative to deploy one. To not have either puts them at risk of falling behind. This paper dives into the importance of deploying a virtual agent and how to find the right fit for your business needs. Download now to get started.
Posted: 06 Jul 2021 | Published: 06 Jul 2021

Serviceaide

Multi-Function Service Desk Solution with Leading ROI
sponsored by Serviceaide
DATA SHEET: This data sheet takes a look at Servideaide’s Intelligent Service Management (ISM) platform, a full featured service management suite designed to be both simple and affordable. Open now to explore key benefits, capabilities, considerations, and more.
Posted: 20 Jul 2021 | Published: 20 Jul 2021

Serviceaide

Automation: The Key to Self-Service
sponsored by Serviceaide
WEBCAST: As request volumes continue to escalate, there's been a new focus on shifting IT self-service from just a request channel to a fulfillment channel as well. Jump into this webinar to scope out the various challenges of modern self-service IT platforms, and how introducing automation and AI-infused tech can alleviate them.
Posted: 28 May 2019 | Premiered: May 28, 2019

Serviceaide

Windows 10: How the client operating system is evolving
sponsored by ComputerWeekly.com
EGUIDE: A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
Posted: 01 Jul 2021 | Published: 01 Jul 2021

ComputerWeekly.com

2021: Why Enterprise Service Management Is Still A Hot Topic
sponsored by Serviceaide
WHITE PAPER: In a paper by Enterprise Management Associates, over 85% of organizations say they are using enterprise service management (ESM) tools in some capacity and that will only continue to grow in 2021.Open up this paper to uncover five trends that are keeping ESM relevant, a snapshot of ESM use cases, key statistics, and more.
Posted: 28 Jun 2021 | Published: 28 Jun 2021

Serviceaide

Squeeze the most ROI from your strategic initiatives
sponsored by ServiceNow
EBOOK: Maximizing ROI from strategic IT initiatives is a top digital transformation goal. This eBook offers insights on how to plan and execute a successful IT business management effort. Open now to learn more.
Posted: 02 Aug 2021 | Published: 02 Aug 2021

ServiceNow

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021

ComputerWeekly.com

Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: Why are so many IT service desks tools getting overly complicated and costly? This paper explains how IT teams can go back to the basics with ITSM tools, the benefits of upgrading to a SaaS model, what to look for in your next ITSM solution, and more. Download now to get started.
Posted: 12 Jul 2021 | Published: 12 Jul 2021

Serviceaide

How to Maintain a Firm Grip on Technical Asset Management
sponsored by Livingstone Group
EGUIDE: Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
Posted: 08 Feb 2021 | Published: 08 Jul 2020

Livingstone Group