EZINE:
In this week's Computer Weekly, as UK government attempts to create a digital identity standard flounder, we examine progress on establishing the online ID system the digital economy needs. Barclays bank talks about its move to DevOps and public cloud. And we find out how AI could help improve IT service management. Read the issue now.
EGUIDE:
After 17 years Dutch university TU Delft realized its learning management system, was no longer up to scratch it decided in the light of trends such as digital examination. Read about the project to replace one of its core legacy systems here.
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EZINE:
In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services.
ESSENTIAL GUIDE:
Since its inception, the IT service desk has provided an intuitive portal designed to make it easier for users to get technical help – and for IT associates to keep on top of support workflows. So what happens when automation is thrown into the mix? Dive into this E-Guide to take a closer look.
EGUIDE:
In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
ESSENTIAL GUIDE:
Enterprises are eager to get their hands on the potential AI and automation application opportunities that AIOps promises, but many vendors in the space aren't quite as enthusiastic. Find out more about the disconnect between the AIOps that IT teams want and the reality of AIOps as told by vendors.
EGUIDE:
Download this E-Guide to learn how ITSM technologies augmented by AI capabilities are being utilized across the IT stack – from helpdesk management to network automation.
ESSENTIAL GUIDE:
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.
