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ITSM Reports
 
The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 25 Nov 2019 | Published: 16 Aug 2018

ServiceNow

The Power of Predictive IT
sponsored by Splunk
WHITE PAPER: Unplanned outages can have a disastrous impact on brand and business reputations. But is a reactive IT support strategy enough to prevent them? Open up this guide from Harvard Business Review to learn why predictive, AI-fueled IT support platforms are proving to be an essential component of the modern enterprise.
Posted: 19 Feb 2019 | Published: 19 Feb 2019

Splunk

IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018

ComputerWeekly.com

How to Get Critical Systems Back Online in Minutes
sponsored by Ayehu
WHITE PAPER: Most IT ops pros spend their days resolving critical system errors and performing routine maintenance tasks, leaving little time left to focus on value-adding projects. Inside this white paper, learn the answers to today’s critical IT resolution questions – and why automation might be the top answer.
Posted: 04 Nov 2019 | Published: 30 Nov 2018

Ayehu

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

A Guide to AIOps: The Future of IT Ops
sponsored by Zenoss, Inc.
WHITE PAPER: Jump inside this guide to learn what features are baked into a modern AIOps toolkit – including which core IT layers use machine learning and which used algorithm-based predictive models.
Posted: 27 Dec 2019 | Published: 27 Dec 2019

Zenoss, Inc.

Artificial intelligence in ITSM: Finding the right tools for you
sponsored by ComputerWeekly.com
EGUIDE: AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
Posted: 13 Feb 2020 | Published: 13 Feb 2020

ComputerWeekly.com

Executive Profiles in Digital Transformation
sponsored by ServiceNow
EBOOK: How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
Posted: 22 Oct 2018 | Published: 31 Dec 2018

ServiceNow

Fujitsu Cloud Service for AWS Modernization
sponsored by Fujitsu
DATA SHEET: To make the most out of AWS Cloud, there are many considerations a company must decide on beyond applications and databases. Access this data sheet to learn about a cloud service solution that delivers additional agility, lower costing operations, and allows organizations to benefit from the leading hyper-scaler through 3 key areas.
Posted: 10 Feb 2020 | Published: 10 Feb 2020

Fujitsu

Evolving IT from a Support Role to a Business Partner
sponsored by Ensono Limited
ESSENTIAL GUIDE: In this E-Guide, find out how CIOs and IT leaders are taking measures towards transitioning their IT teams into valuable members of the business. Plus, learn how modern ITIL frameworks can take this transition a step further.
Posted: 03 Sep 2018 | Published: 03 Sep 2018

Ensono Limited
 

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