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ITSM Reports
 
IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

Monitoring Maturity Model
sponsored by StackState
WHITE PAPER: According to a recent study, 65% of organizations surveyed have more than ten monitoring tools to support specific needs for each team, which limits IT's visibility. Download this guide, which offers up four stages of monitoring to help you better understand your current monitoring maturity level and the steps you can take to improve it.
Posted: 02 Dec 2020 | Published: 02 Dec 2020

StackState

HPC Cost Modelling
sponsored by Rescale
EBOOK: In this ebook, learn the 3 specific ways core hour pricing for high performance computing (HPC) fails and discover a new model for assessing the cost of an HPC practice that helps align business level objectives to HPC investments while also replacing cost per core hour with cost per workload.
Posted: 25 Nov 2020 | Published: 25 Nov 2020

Rescale

10 AI and machine learning use cases in ITSM
sponsored by ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 12 Jul 2020 | Published: 13 Jul 2020

ComputerWeekly.com

How nbn modernised IT in just six months: Their before and after story.
sponsored by ServiceNow
CASE STUDY: Tune into this video to hear nbn’s ITOM & major incident management practice manager discuss how they were able to modernize IT in just six months. Plus, learn how they have continued on with that success even after the digital transformation was complete and how you can do the same in your organization.
Posted: 05 Mar 2021 | Published: 05 Mar 2021

ServiceNow

AI Done Wisely Delivers Better, Faster, and More Scalable IT
sponsored by ServiceNow
WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 24 Sep 2020 | Published: 24 Sep 2020

ServiceNow

AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021

ServiceNow

ITOps & service management: The state of play in APAC
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 21 Jul 2020 | Published: 22 Jul 2020

ComputerWeekly.com

How to Maintain a Firm Grip on Technical Asset Management
sponsored by Livingstone Tech
EGUIDE: Read this expert guide from ComputerWeekly.com to learn how to maintain a firm grip on your technical asset management and to resolve any lack of visibility before it becomes a business issue.
Posted: 10 Jul 2020 | Published: 08 Jul 2020

Livingstone Tech

Delivering uninterrupted digital services at speed requires predictive AIOps
sponsored by ServiceNow
WHITE PAPER: As organizations transition from traditional on-prem infrastructure to virtual servers and the cloud, the number of alerts and unforeseen problems force IT teams to be both reactive and proactive at the same time – a near impossible task. Enter: AI-powered service operations. Open up this e-book to learn more.
Posted: 07 Apr 2021 | Published: 07 Apr 2021

ServiceNow
 

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