In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business.
Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
In this white paper, learn how the U.S. Army can protect their $68 billion-worth of annual data with a set of security solutions that easily integrate with their Standard Army Management Information System (STAMIS).
Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity.