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COVID-19 Reshapes the Global Customer Engagement Landscape
sponsored by Vonage
WHITE PAPER: The consumer communications landscape has shifted so much this year that market research from January and February have some pretty big gaps. Vonage recognized that by re-running January surveys in August, they could measure exactly how COVID-19 has altered worldwide channel usages and preferences. Read the finalized report here.
Posted: 14 Dec 2020 | Published: 14 Dec 2020

Vonage

Igniting Growth in Consumer Technology
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Heightened security concerns and falling smartphone demand hit consumer technology market growth, this survey from Accenture reveals.
Posted: 25 Feb 2016 | Published: 25 Feb 2016

ComputerWeekly.com

The Deloitte Consumer Review: A more secure customer
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from Deloitte assesses the impact of cybercrime on consumers and offers advice to businesses on how to respond.
Posted: 12 Mar 2013 | Published: 12 Mar 2013

ComputerWeekly.com

Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

Challenges & Strategies for UK Annuity Providers
sponsored by Wipro
WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009

Wipro

Managing Volatility Through Smart Inventory Planning
sponsored by IBM
WHITE PAPER: This resource explores the key trends shaping the consumer products sector, and details how you can use smart inventory optimization tools to drive critical savings across the entire supply chain. See if these tools can solve your manufacturing troubles by reading on now.
Posted: 03 May 2013 | Published: 31 Jan 2012

IBM

Speech-to-Text Analytics Reveals New Insights Into Consumer Behavior
sponsored by IBM
WHITE PAPER: This white paper describes how Telerx, a global contact center outsourcing provider, embrace the methods that modern consumers are utilizing to share their opinions and turned raw data into valuable insight for their clients.
Posted: 20 Feb 2015 | Published: 31 Jan 2013

IBM

IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011

IBM

Emerging Trends Radar Screen
sponsored by Gartner
WEBCAST: Tune in to this in-depth Gartner webcast to learn about emerging trends and how consumerization and mobile devices are driving innovation in the enterprise, and how you can tap into these rising trends to take your organization to the next level.
Posted: 02 Jul 2014 | Premiered: Jul 2, 2014, 01:00 EDT (05:00 GMT)

Gartner

Real Time Service Visualization For Your NOC
sponsored by Infovista Corporation
WHITE PAPER: This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management.
Posted: 06 Jul 2011 | Published: 06 Jul 2011

Infovista Corporation
 

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