Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012
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8 Biggest Mistakes IT Practitioners Make
sponsored by Splunk
WHITE PAPER:
Inside, learn about the eight most common mistakes that IT pros make when it comes to monitoring and troubleshooting – and read through takeaways and examples that explain how to tackle them.
Posted: 13 Feb 2019 | Published: 13 Feb 2019
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IT jobswatch – trends in media IT recruitment
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand.
Posted: 20 Oct 2011 | Published: 15 Mar 2011
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FM, IT and Data Centres
sponsored by ComputerWeekly.com
ANALYST REPORT:
Are Facilities and IT data centre managers implacable enemies, or is it a case of different work priorities, asks analyst Clive Longbottom.
Posted: 15 Mar 2013 | Published: 15 Mar 2013
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eBook: The Shortcut Guide to User Workspace Management - Chapter 4: Transforming to an Environment of User Workspace Management
sponsored by RES Software
EBOOK:
You’ve already come to understand the workspace itself, and how that workspace can be made pervasive across the spectrum of delivery mechanisms.
Posted: 27 Oct 2010 | Published: 27 Oct 2010
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SAP and Voice: Optimize Supply Chain Operations
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
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Which Users Should You Virtualize?
sponsored by Dell, Inc. and Intel®
PRESENTATION TRANSCRIPT:
Examine your desktop virtualization goals and determine which users you want to virtualize in this expert discussion with Brian Madden. Discover how your goals will change the way you implement your desktop virtualization initiative.
Posted: 22 Dec 2011 | Published: 22 Dec 2011
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The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER:
This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012
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Easy Active Directory Clean-Up Tips
sponsored by One Identity
ESSENTIAL GUIDE:
Inside this E-Guide, read through some Active Directory organization strategies designed to minimize the headaches that often accompany user group restructuring projects – and ultimately reduce the time spent sifting through messy group architectures.
Posted: 13 Mar 2019 | Published: 11 Mar 2019
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11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009
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