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Microsoft Street Pricing & Sales Tactics
sponsored by ClearEdge
WHITE PAPER: This special report provides the actual discounts obtained in hundreds of Microsoft deals for products like M365, O365, SQL Server, Dynamics, Azure and more.
Posted: 10 Sep 2021 | Published: 10 Sep 2021

ClearEdge

The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
WHITE PAPER: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

OneNeck IT

IT Third-Party Labor Contracting Best Practices Guide
sponsored by ClearEdge
WHITE PAPER: Outsourcing IT labor helps trim employee costs and speed up projects, but it can turn into a nightmare when not set up properly at the outset. Our IT Third-Party Labor Contracting Best Practices guide outlines a five-step roadmap for success with third-party IT labor providers.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Top 3 Gotchas in a Workday Agreement
sponsored by ClearEdge
WHITE PAPER: Workday's standard contract language obscures significant pricing risks that can increase your overall costs at the outset and over time. This helpful resource points out potential traps most buyers miss and offers proven guidance to address them.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Understanding the Real Cost of Your Business Phone System
sponsored by Avaya
WHITE PAPER: Many organizations are keeping their phone systems on-premise. Generally, they cite that it would be cheaper to remain on-premise than it would be to go and purchase a cloud phone system… or would it? Study this white paper to learn the top 5 hidden costs of legacy phone systems and how they compare to cloud systems.
Posted: 03 Aug 2020 | Published: 03 Aug 2020

Avaya

Get closer to self-healing enterprise IT operations management with AI-Powered Service Operations
sponsored by ServiceNow
WHITE PAPER: Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing.
Posted: 07 Apr 2021 | Published: 07 Apr 2021

TOPICS:  IT Services
ServiceNow

Dell EMC Contract Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: Dell EMC customers often overlook the business terms in their TLA agreements that can have significant cost implications over time. This guide identifies the 3 top risks hidden in your Dell EMC deal and explains how to fix them.
Posted: 14 Sep 2021 | Published: 31 Dec 2020

ClearEdge

Rightsizing Your Workday Spend
sponsored by ClearEdge
WHITE PAPER: Workday's custom pricing metrics and complicated licensing models dictate the bottom-line cost of a customer's agreement, making it difficult for organizations to purchase efficiently and accurately. Download this useful guide to learn how to avoid common situations where customers over-purchase with Workday, combat Workday sales tactics, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.
 

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