The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER:
If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021
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9 Examples of Remote Teams Doing It Right
sponsored by RingCentral
RESOURCE:
Check out this resource to read about 9 remote team success stories to help empower your own team to succeed in this new age of telecommuting work.
Posted: 03 Aug 2020 | Published: 03 Aug 2020
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IT Modernization Driving Business Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.
Posted: 17 Feb 2021 | Published: 17 Feb 2021
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CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport
sponsored by ComputerWeekly.com
EZINE:
Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit.
Posted: 05 Aug 2020 | Published: 13 Aug 2020
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CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020
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Software demo: Early warning system for modern IT infrastructure monitoring
sponsored by LogicMonitor
SOFTWARE DEMO:
Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.
Posted: 14 Jan 2021 | Premiered: 14 Jan 2021
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CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
sponsored by ComputerWeekly.com
EZINE:
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
Posted: 15 Nov 2020 | Published: 26 Nov 2020
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Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER:
Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
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JSM Incident Management Overview Video
sponsored by Atlassian
VIDEO:
Incident management platforms speed up IT processes, escalating problems to the right person and shortening response times. This quick two minute video covers one company's ITSM platform, and takes you on a tour through the program.
Posted: 23 Nov 2020 | Premiered: 09 Nov 2020
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Under the Hood of the Modern IT Service Desk
sponsored by ServiceNow
EGUIDE:
Download this E-Guide to learn about today’s service desk evolutions in-depth, including what factors distinguish help desks from services desks, and how to start assembling a service catalog of your own.
Posted: 27 Jan 2020 | Published: 27 Jan 2020
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