IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018
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Escaping the Traditional Role of IT for Something Better
sponsored by ServiceNow
EBOOK:
Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks.
Posted: 10 Oct 2018 | Published: 10 Oct 2018
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Moogsoft AIOps Helps HCL reduce MTTR by 33% for Hybrid Cloud Managed Service Assurance
sponsored by Moogsoft
WHITE PAPER:
From operational noise, to overwhelming waves of alerts, to change frequency, managing IT service operations can grow to unmanageable levels that can drown IT teams in inefficiencies. Download this whitepaper which dives into the 4 benefits of AIOps for managed IT services, and learn about how it can control 5 critical challenges.
Posted: 31 Oct 2019 | Published: 31 Oct 2019
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Desk Phones or Softphones? It Depends
sponsored by AudioCodes
WHITE PAPER:
In this white paper, learn about difference scenarios companies may deal with when selecting phones for employees, and which types of phones are the best choice for each scenario.
Posted: 24 Jan 2019 | Published: 24 Jan 2019
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Digital Transformation for 5G in the Real World
sponsored by Lumina Networks
EBOOK:
Among consumers, vendors and analysts alike, 5G gets a lot of hype – much of it deserved. Massive improvements in wireless capacity and latency really will unleash a new generation of digital experiences that transform industries. In this interactive e-book, explore 5 overlooked factors that can make or break 5G rollouts.
Posted: 26 Nov 2019 | Published: 26 Nov 2019
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Fortinet SD-Branch Secures the Network Edge at the Branch
sponsored by Fortinet, Inc.
WHITE PAPER:
In this white paper, discover how Fortinet SD-Branch consolidates the network access layer within a secure platform that provides visibility and security to a network and all devices connected.
Posted: 14 Aug 2019 | Published: 14 Aug 2019
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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Service Visibility: Your Green Light to a Clear Road Ahead
sponsored by ServiceNow
WHITE PAPER:
Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery.
Posted: 14 Mar 2019 | Published: 14 Mar 2019
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Top 10 Reasons to Buy a Cloud Phone System
sponsored by Nextiva
WHITE PAPER:
As cloud computing fever sweeps the business world, Internet telephony is quickly becoming the preferred choice for business communications systems. In this white paper, discover the top 10 reasons to buy a cloud phone system for your organization.
Posted: 01 Oct 2019 | Published: 01 Oct 2019
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The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER:
Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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