External Service Providers Multimedia

PODCAST: In this episode of the Computer Weekly Downtime Upload podcast, Caroline Donnelly, Clare McDonald and Brian McKenna discuss the DWP's IR35 tax bill, the launch of the 2021 Most Influential Women in UK Technology awards programme, and company cultures.

Posted: 09 Sep 2021 | Premiered: Sep 9, 2021

WEBCAST: Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up.

Posted: 19 Mar 2009 | Premiered: Apr 15, 2009, 14:00 EDT (18:00 GMT)

VIDEOCAST: Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it.

Posted: 10 Mar 2009 | Premiered: Mar 10, 2009

PODCAST: Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.

Posted: 20 Aug 2008 | Premiered: Aug 20, 2008

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

WEBCAST: Leading healthcare payers and providers are moving forward on a digital agenda that spans from omnichannel consumer services to improved patient care. Join this webinar to learn about a three-phase approach to data protection that improves detection of possible attacks and accelerates recovery.

Posted: 23 Aug 2024 | Premiered: Aug 23, 2024

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 21, 2014

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

VIDEO: Christensen is one of the largest distributors of fuels, lubricants, and propane solutions to convenience stores and truck stops. In this video testimonial, Christensen employees share how Hughes is an essential partner for Christensen, providing reliable payment networks for their retailers. Watch now to learn more.

Posted: 14 Aug 2024 | Premiered: 14 Aug 2024

WEBCAST: “Prompt engineering,” explains GDR Tech Lead at Amazon Web Services, Dash Williams, “is a new and important field for optimizing how we apply, develop and understand language models – especially large language models.” For a 101 lesson on prompt engineering, watch this 35-minute webcast.

Posted: 25 Sep 2024 | Premiered: Sep 25, 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

VIDEO: Contact centers rely on data to provide exceptional customer service, meaning that it’s critical for their technology to be up to date. But that data comes from repetitive actions, and many organizations can struggle to identify and review them. That’s where automation comes in. Watch this video to learn more.

Posted: 28 Feb 2023 | Premiered: 28 Feb 2023

WEBCAST: Managed service providers are under increased pressure from clients to help improve their security posture, especially when it comes to compliance. Hear from experienced cybersecurity expert and ControlMap co-founder Dan Fox as he lays out a go-to plan for offering cybersecurity compliance to your clients.

Posted: 03 May 2024 | Premiered: May 3, 2024

WEBCAST: In this webinar with Mobile World Live, you will hear about the latest developments in generative AI and Machine Learning, its impact on communication service providers, and how to enable better customer experiences and deepen insights into your operations. Tune in now to learn more.

Posted: 30 May 2024 | Premiered: May 30, 2024

VIDEO: Cisco uses the CyberArk Identity Security platform to provide dynamic and one-click privileged access that staff need to deliver and develop services to customers and to accelerate and secure DevOps pipelines with a dynamic secrets management strategy.

Posted: 01 Jun 2024 | Premiered: 21 Aug 2024

WEBCAST: Watch this video to learn how to augment a simple Android application with functionality provided by IBM Bluemix.

Posted: 08 Feb 2021 | Premiered: Nov 24, 2014

WEBCAST: As the cloud computing and virtualization landscape continues to get more complicated, organizations are looking for new tools and platforms that they can leverage without increasing their costs and ensuring the same level of service quality. Tune into this webinar to learn more.

Posted: 11 Oct 2024 | Premiered: Oct 11, 2024

VIDEO: As organizations struggle with labor shortages, contact centers and their teams seem to be getting hit the hardest. To combat these challenges, many companies have turned to outsourcing for assistance, but it does little to improve agent experiences. So how can you achieve both? Watch this webinar to learn more.

Posted: 18 Mar 2023 | Premiered: 07 Mar 2023

WEBCAST: Traditional broadband can limit your business’s potential. Don’t let obsolete functions and outdated features hold you back. In this webcast, experts from CIO Marketing Services, T-Mobile for Business, and IDC Research, come together to discuss the importance of connectivity for modern businesses. Watch now to learn more.

Posted: 11 Jul 2024 | Premiered: Jul 12, 2024

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

WEBCAST: InflowCX offers a transformational consulting practice for contact centers built around the analysis of key performance indicators to identify areas of improvement. Watch this webinar to learn more about their approach and how it can benefit your business.

Posted: 20 Jul 2023 | Premiered: Jul 20, 2023

WEBCAST: While under constant threat from attempted ransomware attacks, healthcare payers hold the crucial responsibility of maintaining 24×7 system uptime to manage member inquiries, claims processing, and provider interactions. Join experts to learn how you can keep systems and data defendable, resilient, and recoverable.

Posted: 27 Aug 2024 | Premiered: Aug 27, 2024

WEBCAST: Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.

Posted: 30 Nov 2022 | Premiered: May 5, 2022

WEBCAST: To keep up with digital transformation, many organizations have started to integrate Gen AI and other automation tech for improved efficiency, productivity, and satisfaction. However, many are still hesitant to lean into these tools. Tune into this webinar to learn more.

Posted: 27 Sep 2024 | Premiered: Sep 27, 2024

WEBCAST: When John Carpenter, a seasoned enterprise account executive at InflowCX, got involved in a challenging encounter with his long-standing credit union, he sought out a way he could better navigate a series of card lock incidents that occurred during his travels. Tune into this webinar to learn more.

Posted: 15 Feb 2024 | Premiered: Feb 15, 2024

WEBCAST: See how you can seamlessly deploy Cohere's large language models (LLMs) at scale on Amazon Web Services (AWS) to perform repetitive tasks, such as copywriting and text summarization, with greater accuracy and speed.

Posted: 26 Jun 2024 | Premiered: Jun 18, 2024

WEBCAST: In this webcast, you’ll learn about the confidential computing model: a new security paradigm that uses hardware-based memory encryption to keep cloud data and code protected when being processed. Tune in now to find out how you can prevent instances of unauthorized access and safeguard your sensitive data in the cloud.

Posted: 07 Sep 2024 | Premiered: Sep 7, 2024

WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist.

Posted: 08 Feb 2021 | Premiered: Feb 29, 2020