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Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries.

To do this, Scheidt & Bachmann implemented ServiceNow Field Service Management (FSM) and Customer Service Management (CSM) within all its global subsidiaries and 20 distribution partners. This created a single service management tool with a new customer portal integrating more than 5,000 customers and almost 11,000 car parks worldwide.

Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Vendor:
ServiceNow
Premiered:
Apr 13, 2024

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