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Delivering a Seamless Experience Across Every Channel
sponsored by IBM
WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
Posted: 16 Sep 2014 | Published: 31 May 2013

IBM

Herding Geese: The Retail Supply Chain
sponsored by ComputerWeekly.com
BOOK: Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain.
Posted: 22 Apr 2013 | Published: 22 Apr 2013

ComputerWeekly.com

Case Study: Customer and Channel Insight Shapes Business Decisions
sponsored by Aria
CASE STUDY: This brief case study reveals how the right billing system enabled communications provider IMN to meet the needs of sales growth by supporting enterprise-wide billing and customer management.
Posted: 21 Nov 2013 | Published: 31 Dec 2012

Aria

Forging a CEM Strategy
sponsored by SearchCRM
EGUIDE: Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy.
Posted: 28 Aug 2013 | Published: 28 Aug 2013

SearchCRM

Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER: Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.
Posted: 13 Aug 2012 | Published: 31 May 2012

IBM

Examining SSL-encrypted Communications
sponsored by Netronome Systems
WHITE PAPER: SSL-encrypted communications have enabled a variety of secure, web-based communications and online transactions. This paper explores the drivers behind the increase in SSL usage and the methods used to confront the security challenges that SSL creates.
Posted: 26 Oct 2007 | Published: 16 Oct 2007

Netronome Systems

8 Seconds to Capture Attention: Silverpop's Landing Page Report
sponsored by Silverpop Systems Inc.
WHITE PAPER: It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.
Posted: 08 Aug 2008 | Published: 01 Jan 2007

Silverpop Systems Inc.

Staples Case Study
sponsored by IBM
CASE STUDY: Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.
Posted: 25 Jul 2012 | Published: 21 Sep 2011

IBM

Eliminating Database Downtime When Upgrading from Oracle 8i or 9i to 10g or 11g
sponsored by GoldenGate Software, Inc.
WHITE PAPER: This paper presents a solution that tackles the challenge of upgrading or migrating an Oracle 8i or 9i database to Oracle 10g or 11g - without taking any database downtime. Key technology components used are GoldenGate Software's Transactional Data Management (TDM) software and Oracle's Cross Platform Transportable Tablespace feature.
Posted: 29 Jan 2009 | Published: 29 Jan 2009

GoldenGate Software, Inc.

GeoTax Enterprise Tax Management Solution
sponsored by Pitney Bowes Group 1 Software
SOFTWARE LISTING: Reduce financial risk and regulatory liability with the only system that integrates jurisdictional boundaries with the street addresses of your customer or employee records. GeoTAX® Enterprise Tax Management arms you with the tools to centralize y...
Posted: 02 May 2008 | Published: 01 May 2008

Pitney Bowes Group 1 Software
 
 
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