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Service-Based Loyalty

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Optimising your OmniPayments: Consumers, payments and the future
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.
Posted: 19 Sep 2013 | Published: 19 Sep 2013

ComputerWeekly.com

The Secrets of Seamless Retailing Success
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.
Posted: 19 May 2014 | Published: 19 May 2014

ComputerWeekly.com

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers
sponsored by Oracle Corporation
WHITE PAPER: The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.
Posted: 21 Mar 2011 | Published: 01 Feb 2010

Oracle Corporation

How Security Can Help Grow Your Business: The Marketing Side of Tokenization
sponsored by First Data Corporation
WHITE PAPER: Tokenization is more than a security measure and more than a cost savings technique. It can be used to build your business. This white paper discusses the ways tokens can be used in back-end business operations to develop powerful marketing programs.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

First Data Corporation

CFO Research - Beyond Numbers: The Challenge of Telling your Company's Story
sponsored by IBM
WHITE PAPER: This white paper explains how a narrative analysis can ultimately help CFOs with their planning and assist company growth.
Posted: 16 Jul 2014 | Published: 31 Jul 2013

IBM

Untangling Spaghetti - BPM Delivering business agility and project scalability to ensure sustainable BPMS success
sponsored by Bizagi
WHITE PAPER: Most organizations that invest in BPM suites, with intention to scale rapidly towards an enterprise wide program, find that after two or three projects their progress falters. This exclusive paper reveals a surprising culprit for this increasing inertia – data integration weaknesses that stem from the architecture of most BPM suites.
Posted: 15 Jul 2014 | Published: 15 Jul 2014

Bizagi

Using SMS for Marketing: A Beginner’s Resource
sponsored by StrikeIron
WHITE PAPER: One of the simplest ways to connect with your customers is one they use daily with their friends -- SMS, or text message. In this buyer's guide, learn all about the use of SMS for a variety of customer relationship management (CRM).
Posted: 30 May 2014 | Published: 30 May 2014

StrikeIron

Is Process Mapping A Barrier To Innovation? Presentation Transcript
sponsored by MicroPact
PRESENTATION TRANSCRIPT: In this transcript, Craig Le Clair, Vice President and Principal Analyst, Forrester Research, shares insights from a recent survey of IT professionals that uncovers many of the challenges associated with traditional process-centric development approaches, and shares how they can be overcome through a data-first approach.
Posted: 10 Jun 2014 | Published: 10 Jun 2014

MicroPact

Utilities Provider Builds BI Environment that's Flexible, Fast and Optimizes Business Processes
sponsored by Fujitsu and SAP
CASE STUDY: Publiacqua, an Italian utilities services provider, wanted to improve upon their business reporting capabilities, unstructured internal reporting, and limited access to reports for business users. To do this, Publiacqua aimed to consolidate operations and reporting under a single data warehouse architecture.
Posted: 09 Jun 2014 | Published: 06 Nov 2012

Fujitsu and SAP
 
 
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