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Service-Based Loyalty

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Service-Based Loyalty Reports
The Secrets of Seamless Retailing Success
sponsored by
RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.
Posted: 19 May 2014 | Published: 19 May 2014

Optimising your OmniPayments: Consumers, payments and the future
sponsored by
ESSENTIAL GUIDE: Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.
Posted: 19 Sep 2013 | Published: 19 Sep 2013

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

The Customer Loyalty Playbook: 4 Steps To Build Loyal, High-Value Customers
sponsored by Oracle Corporation
WHITE PAPER: The longer a customer is loyal, the more profit the company gains. Read this brief to learn four steps to help guide your customer loyalty strategy.
Posted: 21 Mar 2011 | Published: 01 Feb 2010

Oracle Corporation

How Security Can Help Grow Your Business: The Marketing Side of Tokenization
sponsored by First Data Corporation
WHITE PAPER: Tokenization is more than a security measure and more than a cost savings technique. It can be used to build your business. This white paper discusses the ways tokens can be used in back-end business operations to develop powerful marketing programs.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

First Data Corporation

How to Get Social Media Influencers Talking About You
sponsored by Sysomos
WHITE PAPER: How do you bring influencers into your circle and get them to drum up positive reviews? Access this guide to learn 6 tips for doing just that when you find influencers inside and outside the box.
Posted: 19 Nov 2015 | Published: 19 Nov 2015


BPM for Dummies
sponsored by IBM
EBOOK: Sound business process management (BPM) enables businesses to revamp theirs ways of doing things to make better, faster, and more financially-sound decisions. Access this resource for a concise yet comprehensive exploration of BPM in the familiar style of the "For Dummies" series.
Posted: 02 Nov 2015 | Published: 29 Feb 2012


Three Steps to a Coherent Digital Customer Strategy
sponsored by Oracle Corporation
EGUIDE: In this e-guide, experts outline tools and tips for CIOs and their application leaders to step up their digital customer experience initiatives. Find key takeaways to create a culture of customer-focused digital delivery.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

Oracle Corporation

Modernize your Enterprise with Effective Big Data Analytics Strategies
sponsored by TIBCO Software Inc.
WHITE PAPER: This brief white paper invites you to explore innovative business models and use cases made possible by big data analytics and management.
Posted: 31 Aug 2015 | Published: 31 Aug 2015

TIBCO Software Inc.

APIs for the Skies: The Only Way Is Up
sponsored by TIBCO Software Inc.
WHITE PAPER: In this white paper, learn how airlines, like many other industries, can leverage application programming interfaces (APIs) to tackle everything from business-to-business integrations to the creation of mobile apps. Read on to see how APIs can help airlines specifically meet customers where they are.
Posted: 11 Nov 2015 | Published: 08 Oct 2015

TIBCO Software Inc.
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