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Professional Services Automation

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Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

E-Guide: PSA Software: the future of the channel business
sponsored by Autotask Corporation
EGUIDE: In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.
Posted: 17 Mar 2011 | Published: 17 Mar 2011

Autotask Corporation

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers
sponsored by Kofax, Inc.
WHITE PAPER: In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today.
Posted: 31 Mar 2014 | Published: 31 Dec 2013

Kofax, Inc.

CIO Decisions eZine: April 2014 – Prescriptive Analytics – Conquer the Next Business Frontier
sponsored by SearchCIO.com
EZINE: Prescriptive analysis could do some of big data thinking for us -- if only we'd let it. This CIO Decisions e-zine explores the growing analytics field and the strategies at work.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

SearchCIO.com

Faster firmware updates and system fixes for a manufacturing organization
sponsored by Hewlett-Packard Company
CASE STUDY: This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization.
Posted: 12 Mar 2014 | Published: 31 Jan 2014

Hewlett-Packard Company

Software Segments: Key Solutions
sponsored by CDW Corporation
WHITE PAPER: This whitepaper covers the importance of making the right software decisions in the first place and provides an overview of the primary application segments based on user type and function.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

CDW Corporation
 
 
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