Professional Services Automation

WHITE PAPER: This paper examines how professional services automation (PSA) software enables managed service providers to manage their businesses more proactively, standardize and automate processes to save time, deliver effective customer service, and much more.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WEBCAST: Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This webcast provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.

Posted: 18 Nov 2010 | Premiered: 18 Nov 2010

WHITE PAPER: Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

SOFTWARE DOWNLOAD: Download your free trial of IBM Rational Quality Manager V2, a collaborative, Web-based, quality management solution that offers comprehensive test planning and test asset management from requirements to defects.

Posted: 04 Nov 2009 | Premiered: 04 Nov 2009

WHITE PAPER: There is a growing, interdisciplinary field known as knowledge management that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white paper will discuss what knowledge management is, why it is important, and how you can apply knowledge management to project management.

Posted: 29 Jun 2009 | Published: 29 Jun 2009

WHITE PAPER: This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

TRIAL SOFTWARE: Experience complete control over your network by downloading your free, 30-day trial of PRTG now.

Posted: 25 Jan 2012 | Premiered: 25 Jan 2012

EGUIDE: This expert e-guide from SearchCIO.com points out one common mistake companies make after setting up their virtual environments. Find out how IT operations differ in physical and virtual worlds and obtain exclusive advice to help you fully leverage your virtual infrastructure.

Posted: 03 Feb 2012 | Published: 03 Feb 2012

WHITE PAPER: The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.

Posted: 04 Mar 2011 | Published: 04 Mar 2011

PODCAST: Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This podcast provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step.

Posted: 23 Aug 2010 | Premiered: 23 Aug 2010