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Mobile Customer Relationship Management

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How to Migrate from BlackBerry Enterprise Server v4.0 or v5.0
sponsored by BlackBerry
WHITE PAPER: This guide explores the benefits of BlackBerry's Enterprise Service 10 and how that solution can be implemented for your organization.
Posted: 18 Jul 2014 | Published: 29 Jan 2014

BlackBerry

Analyst Predictions 2014: Customer Support and the Engaged Enterprise
sponsored by Genesys
ANALYST REPORT: As customer experience is being elevated to a top-executive commitment, the customer engagement center/contact centre is uniquely positioned to be at the epicenter of the customer experience revolution. Get this research note on Gartner predictions for 2014 and beyond.
Posted: 02 Jul 2014 | Published: 15 Nov 2013

Genesys

Leveraging Mobility: Creating Unprecedented Performance and Business Transformation
sponsored by Newgen Software
WHITE PAPER: The following white paper explores the importance of mobile applications when it comes to enabling self-service claims architecture. Gain insight on technology recommendations to make this goal a reality, use cases associated, and more.
Posted: 29 May 2014 | Published: 29 May 2014

Newgen Software

Business Applications and Tablet Adoption: A Survey of IT Professionals at Small and Mid-Sized Organizations
sponsored by NComputing
WHITE PAPER: This exclusive survey takes an in-depth look at the current trends a challenges that small and mid-sized businesses face when adopting tablets into the enterprise, discussing best practices, how to overcome common issues, and much more.
Posted: 08 Jul 2014 | Published: 07 Jul 2014

NComputing

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Mobilizing your Infrastructure: The Fast Lane to Success
sponsored by CA Technologies.
WHITE PAPER: This exclusive resource examines how your organization can mobilize your infrastructure quickly, efficiently, and effectively.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

CA Technologies.

Webcast: Enabling Enterprise Mobile Benefits Through Video Communication
sponsored by Vidyo, Inc.
WEBCAST: This exclusive webcast takes an in-depth look at the role video communication plays in driving mobile benefits within the enterprise.
Posted: 29 May 2014 | Premiered: May 29, 2014

Vidyo, Inc.

A New Style of IT: The Dawn of a New Normal
sponsored by Hewlett-Packard Company
WHITE PAPER: Uncover the key findings from research conducted by Gartner to expose what digital business means for companies, and how to enhance the customer experience to thrive in the digital era.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Hewlett-Packard Company

The Challenge: Enabling A Mobile Workforce
sponsored by Raytheon Trusted Computer Solutions
WEBCAST: This exclusive webcast examines a mobile content enablement solution that provides your mobile workforce with secure access to critical information and data, allowing them to do their jobs efficiently and effectively.
Posted: 02 Jun 2014 | Premiered: Jun 2, 2014

Raytheon Trusted Computer Solutions

Mobile IAM™: The “BYOD Done Right™” Solution
sponsored by Extreme Networks
WHITE PAPER: This exclusive resource examines a comprehensive BYOD solution that provides security, full IT control, and reliable network experience for all users.
Posted: 22 May 2014 | Published: 22 May 2014

Extreme Networks
 
 
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