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Mobile Customer Relationship Management

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Mobile Customer Relationship Management Reports
 
eBook: 5 Steps to Building a Customer Experience-Driven Contact Center
sponsored by Genesys
EBOOK: Download this eBook to learn how to orchestrate service delivery for important customer journeys, how you can empower agents with a 360 degree view of the customer across multiple channels, and find a simple and cost-effective route to delivering effortless omnichannel customer experiences.
Posted: 27 Mar 2015 | Published: 12 Nov 2014

Genesys

Social Advances: Five Ways HR Can Use Social Technology to Build a Smarter Workforce
sponsored by IBM
PRESENTATION: Social, mobile, and analytics technologies are combining with behavioral science to change what it means to be a productive worker. Companies are investing in systems that drive employees to be more engaged and more productive. Click through this slideshow to find out why 72% of companies use social business tools for help with recruiting.
Posted: 20 Jan 2015 | Published: 31 Dec 2013

IBM

BYOD or COPE - Which enterprise mobility strategy is right for you?
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: This e-guide highlights comparison points for the two models, including control,privacy, productivity, and more. Learn which model would be the best fit for your organization.
Posted: 09 Feb 2015 | Published: 09 Feb 2015

Dell, Inc. and IntelĀ®

Are You Outpacing Your Executive Peers in Customer Service?
sponsored by Oracle Corporation
ANALYST REPORT: Access this in-depth white paper to learn more about common ways your organization could be overestimating the efficacy of your current customer service strategy and how you can spice up your CRM to reach more customers more effectively.
Posted: 05 Mar 2015 | Published: 05 Mar 2015

Oracle Corporation

Will you greet BYOD with open arms or gritted teeth? E-Book
sponsored by Sprint
WHITE PAPER: Read on now and discover the most comprehensive and easy-to-manage way to embrace BYOD.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

Sprint

How Mobile Technology Can Protect Your Customers From Fraud
sponsored by IPL
WHITE PAPER: Access this concise resource to learn more about how you can cater to the "Facebook generation" by using mobile technology to keep their financial information safe from phishing, identity theft, and other types of fraud.
Posted: 09 Feb 2015 | Published: 31 Dec 2013

IPL

Get the Most from Your EMM Deployment with Secure File Sharing
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at how safe file delivery and access to mission critical data becomes key security issue for mobile devices. Read on to learn more.
Posted: 30 Dec 2014 | Published: 30 Dec 2014

Citrix

5 Ways Mobility Will Change Your Contact Center
sponsored by Unify
WHITE PAPER: This exclusive white paper explains how the physical contact center is alive and well, and will be for a long time. It also explains why mobility changed the contact center to be untethered, allowing workers to complete tasks from anywhere around the world. Read on to learn more.
Posted: 17 Feb 2015 | Published: 17 Feb 2015

Unify

Enterprise Mobility Management at Your Own Pace: A Three-Phase Approach
sponsored by Citrix
WHITE PAPER: This exclusive white paper takes an in-depth look at how mobility has empowered organizations across the spectrum for many industries. Also, learn why BYOD is the go-to strategy for most mobile organizations. Read on to discover more.
Posted: 31 Dec 2014 | Published: 31 Dec 2014

Citrix

Unleash The Power of Field Service
sponsored by ServiceMax
VIDEO: View this informative video to see how organizations are re-evaluating their field service agents to unlock their potential through cloud, mobile, and social tools.
Posted: 25 Feb 2015 | Premiered: 21 Nov 2014

ServiceMax
 
 
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