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Mobile Customer Relationship Management

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Transforming Customer Experience in the New Digital World
sponsored by Genesys
WHITE PAPER: Companies are expected to facilitate new social, mobile and web platforms in order to interact with customers – resulting in independent interaction points handled by disparate systems and disconnected employees. This white paper discusses a holistic approach to digital channels, and how to transform the end-to-end customer journey.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

Genesys

The 10 Principals of BYOD
sponsored by IBM
WHITE PAPER: The rapid proliferation of mobile devices entering the workplace feels like divine intervention to many IT leaders. There's no sense pretending it isn't happening or saying, "We don't let our employees do that."
Posted: 26 Aug 2014 | Published: 26 Aug 2014

IBM

Going Digital: How to Develop Technology to Attract and Retain Digital Customers
sponsored by Hewlett-Packard Limited
WEBCAST: Bryan Glick, Editor in Chief of Computer Weekly, sits down with Barry Maybank, Client Principal of the Digital Customer Experience at HP Enterprise Services, to discuss the drivers of going digital and how to take advantage of your customers becoming increasingly tech savvy.
Posted: 05 Sep 2014 | Premiered: Sep 5, 2014

Hewlett-Packard Limited

iPad in Action: Carmel Café
sponsored by Apple Inc.
WHITE PAPER: Join Apple Business experts for a free short on-demand seminar- see how Florida-based Carmel Café &Wine Bar offers a fresh approach to casual dining, with a modern Mediterranean menu and a comfortable, colorful environment that encourages guests to relax and linger.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

Apple Inc.

iPad in Action: GoodLife Team
sponsored by Apple Inc.
WHITE PAPER: Real estate isn't done in an office. Real estate is done out in the field. And iPad is there through every part of the transaction. Join Apple Business experts for this free short on-demand seminar to learn more.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Apple Inc.

Employee Flexibility: The New Way to Work
sponsored by Unify
WEBCAST: There's a lot of different technologies being employed in the world today, and each one of them requires us to interract with the corporate network in a different way. This had lead IT teams to struggle with compatibility issues as well as security risks.
Posted: 19 Sep 2014 | Premiered: Sep 19, 2014

Unify

Mobility Customer Success Stories: BYOD and Mobility
sponsored by Cisco Systems, Inc.
WHITE PAPER: Let's face it; Employees bring their own devices into work and want to be able to connect to corporate networks. There are a lot of vendors in mind when deciding on a BYOD strategy, and the best fit depends on your company.
Posted: 26 Sep 2014 | Published: 26 Sep 2014

Cisco Systems, Inc.

IBM Mobile First
sponsored by IBM
WHITE PAPER: Learn how to develop, test, run and manage hybrid and native multiplatform, mobile apps in a security-rich environment.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

IBM

Multi-Channel Marketing – Delivering Big on Next-Gen Customer Experience
sponsored by Infor
WHITE PAPER: Learn about the multi-channel marketing approach and how it can help your business deliver a top-notch next-gen customer experience.
Posted: 07 Aug 2014 | Published: 07 Aug 2014

Infor

The New Advantages in BES10: What the Latest Update (v10.2) Delivers
sponsored by BlackBerry
DATA SHEET: As BYOD and workforce mobility continue to gain traction in today's business world, a unified platform for managing a robust set of devices, applications, and content accross multiple operating systems is a must-have.  This exclusive paper takes a look at one platform that may solve your mobility worries.
Posted: 14 Aug 2014 | Published: 14 Aug 2014

BlackBerry
 
 
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