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IT Managers Reports
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The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ConnectWise

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

Three Steps to Ensure the Success of Your IT Projects
sponsored by Global Knowledge
WHITE PAPER: In this Global Knowledge white paper, discover how you can head off issues that can de-rail IT projects with 3 overarching considerations, including: stakeholder identification and analysis, effective communication, and one more.
Posted: 10 Feb 2016 | Published: 31 Dec 2015

Global Knowledge

Key trends for IT leaders in 2016 - Part 2
sponsored by ComputerWeekly.com
EBOOK: Ian Cohen, digital advisor at the Leading Edge Forum, considers the key CIO and IT leadership trends for 2016 in this PowerPoint presentation given at the January 2016 Computer Weekly CW500 Club meeting
Posted: 10 Feb 2016 | Published: 09 Feb 2016

ComputerWeekly.com

Key trends for IT leaders in 2016 - Part 3
sponsored by ComputerWeekly.com
EBOOK: Spencer Izard, head of executive advisory programme at IDC, considers the key CIO and IT leadership trends for 2016 in this PowerPoint presentation given at the January 2016 Computer Weekly CW500 Club meeting.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com

Analytics and the Modern IT Organization
sponsored by SAS
WHITE PAPER: In this white paper, explore the intersection between IT and analytics. Learn from business and IT leaders what 'modern IT' looks like in their organizations and see their answers to seven key questions.
Posted: 06 Jan 2016 | Published: 31 Dec 2015

SAS

The Strategic Execution Framework: Part 2
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from IPS explains how businesses can use the Strategic Execution Framework to help their companies stay on track, and align projects to desired business outcomes.
Posted: 18 Dec 2015 | Published: 18 Dec 2015

ComputerWeekly.com

8 Tips for Building an IT Asset Management Program
sponsored by ServiceNow
WHITE PAPER: This white paper outlines 8 specific recommendations for building an IT Asset Management (ITAM) program that delivers measurable business value while saving you time, money, and hassle.
Posted: 11 Sep 2015 | Published: 11 Sep 2015

ServiceNow

Buyer’s Guide: Choosing the Right Project and Portfolio Management Solution
sponsored by CA Technologies.
WHITE PAPER: This guide is for IT pros tasked with this critical buying decision and addresses both immediate and long-term needs. Learn how the right platform can speed innovation within your organization and maximize the ROI of your investments over time.
Posted: 12 Jun 2015 | Published: 31 Dec 2014

CA Technologies.

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This survey of 1,000 managers at companies with over 500 employees provides data-backed insights into the inefficiencies they experience every day—and how they can be rectified. Read on to learn about services that can be used to automate your work processes end-to-end.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

Recognizing Five Sources of High-Profile Data Security Breaches
sponsored by Mimecast
WHITE PAPER: This white paper discusses the 5 major categories of vulnerabilities that IT and security professionals need to account for in their solutions planning.
Posted: 06 Feb 2015 | Published: 06 Feb 2015

Mimecast

CW Nordics February 2016: Saab's Leviathan Challenge
sponsored by ComputerWeekly.com
EZINE: The Nordic region is often described as a region that is leading the way in terms of the use of modern IT. The region needs IT to make up for factors such as having a small population, with many isolated communities. So IT both helps the region punch above its weight in business and enables its residents to receive services effectively.
Posted: 09 Feb 2016 | Published: 10 Feb 2016

ComputerWeekly.com

How to Negotiate Your Cloud Contracts Like a Pro
sponsored by SearchCIO.com
EZINE: In this edition of CIO Decisions, you'll learn how to negotiate your cloud contracts like a pro. Discover articles with best practices.
Posted: 04 Nov 2015 | Published: 04 Nov 2015

SearchCIO.com

From MIT’s Center for Digital Business: Communicating IT’s Impact as a Business Enabler
sponsored by Mendix
WHITE PAPER: In the following Q&A white paper, Dr. George Westerman, author of the best-selling book, The Real Business of IT, answers some interesting questions regarding the true value of IT to the business.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Mendix

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014

IBM

How Mobility and Analytics Are Redefining Business
sponsored by IBM
WHITE PAPER: This resource explains how the convergence of mobility and analytics within modern enterprises can improve decision-making, enable collaboration, drive faster results, and more.
Posted: 02 Jul 2015 | Published: 31 Jul 2014

IBM

Take Back Control: OEM Maintenance and Life Cycle Myths Exposed
sponsored by Curvature
VIDEO: Watch this video to learn about upgrade myths and how your organization can take advantage of support and equipment alternatives.
Posted: 28 Apr 2015 | Premiered: 04 Dec 2014

Curvature

Profiling an Enigma: The Mystery of North Korea’s Cyber Threat Landscape
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This highly interesting resource delves into North Korea's cyber threat landscape, deeply analyzing what is known about the regime's capabilities and motives, which are largely shrouded in secrecy.
Posted: 05 Feb 2015 | Published: 29 Aug 2014

Hewlett Packard Enterprise

Why Every CIO Should Consider Vulnerability Assessment a Necessity
sponsored by IBM
WHITE PAPER: In this resource, CIOs will learn why vulnerability assessment is so essential to enterprise security, and can discover a leading vulnerability assessment platform that scans targeted systems on a scheduled basis in order to increase your understanding of your organization's overall security posture.
Posted: 03 Feb 2015 | Published: 30 Apr 2014

IBM

Cloud Security: Enterprise Point of View
sponsored by Dimension Data
VIRTUAL SEMINAR: Access this webcast today to listen as Darren O'Loughlin, CSO for Dimension Data's global business enabling IT as a Service, shares strategic objectives for securing applications and workloads on an enterprise-class cloud.
Posted: 29 Jan 2015 | Premiered: 26 Nov 2014

Dimension Data

SSL for Apps: Best Practices for Developers
sponsored by Symantec Website Security Solutions
WHITE PAPER: This white paper lists the necessary steps that your enterprise needs to take in order to create a stronger, more trustworthy SSL implementation.
Posted: 20 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions

How Extended Validation SSL Brings Confidence to Online Sales and Transactions
sponsored by Symantec Website Security Solutions
WHITE PAPER: This white paper discusses the importance of increasing customer confidence in the security of online business transactions, and introduces Symantec Extended Validation SSL Certificates as a potential solution to this challenge.
Posted: 15 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions

Internet Trust Marks: Building Confidence and Profit Online
sponsored by Symantec Website Security Solutions
WHITE PAPER: This paper examines how recent trends in Internet trust marks can help restore confidence in online shopping, and as concluded by at least one recent study, even induce those who do shop to spend more.
Posted: 14 Jan 2015 | Published: 31 Oct 2013

Symantec Website Security Solutions
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