IT Managers

WHITE PAPER: Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations.

Posted: 07 May 2013 | Published: 07 May 2013

WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top.

Posted: 05 Feb 2013 | Published: 05 Feb 2013

WHITE PAPER: This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.

Posted: 01 Feb 2013 | Published: 01 Feb 2012

WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit.

Posted: 24 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.

Posted: 19 Dec 2012 | Published: 19 Dec 2012

WHITE PAPER: How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.

Posted: 11 Dec 2012 | Published: 15 Nov 2011

WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: Access this resource to learn about a leading IT Asset Management solution that enables IT departments to consolidate legacy systems and automate asset lifecycles easily with a single system.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: Download this paper to learn how to significantly simplify the cloud infrastructure deployment process that speeds implementation and reduces possible risks. Read on to gain recommendations and best practices for optimising virtualised infrastructure by utilising this next-generation tool.

Posted: 23 Oct 2012 | Published: 01 Jun 2011

WHITE PAPER: Access this informative resource to discover how to build a certification lab environment to deliver hands-on experience to the workers you're training.

Posted: 08 Oct 2012 | Published: 08 Oct 2012

WHITE PAPER: As the adoption rate of cloud services continues to rise, the question on every IT executive's mind is which IT workloads benefit the most from cloud computing? Review this informative resource to uncover 6 IT workloads that significantly benefit from cloud computing and learn which 3 are considered to deliver the greatest business value.

Posted: 02 Oct 2012 | Published: 02 Oct 2012

WHITE PAPER: Enterprise IT is drastically evolving, and in order to remain competitive your business's IT policies and systems must keep pace. Review this informative resource to gain insight into the future of enterprise IT and uncover the role that content management will play in IT's evolution.

Posted: 01 Oct 2012 | Published: 01 Oct 2012

WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing.

Posted: 10 Sep 2012 | Published: 10 Sep 2012

WHITE PAPER: SAS and IDG set out to discover how businesses should make the best use of their data and IT's role in this process by questioning IT management on their use of analytics and their involvement in it. This paper illustrates the major gap that exists between data-driven companies that embrace analytics and those that do not.

Posted: 06 Jul 2012 | Published: 06 Jul 2012

WHITE PAPER: Discover 10 ways that mastering project management can help your career and enhance your skillset. Learn what project management is and how you can leverage it in your organization.

Posted: 07 Jun 2012 | Published: 07 Jun 2012

WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: Many departments within a company, such as marketing, sales, and logistics, are adopting cloud and  SaaS technologies without involving the IT department. Read this informative resource to learn how your IT managers can stay ahead of developing trends and lessen the risk of the cloud accidentally making its way into your organization.

Posted: 05 Sep 2012 | Published: 05 Sep 2012

WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

WHITE PAPER: Access this white paper to discover an operations management tool that can support your virtual and physical IT environment. This solution provides full physical/ virtual topology, virtual storage discover, easy integration with VMware, and more.

Posted: 26 Jul 2012 | Published: 24 Jul 2012

WHITE PAPER: Many businesses suffer attacks because they leave their endpoints unpatched and insecurely configured. Protecting every aspect of your organizations valuable information is an essential part of the security process. This white paper provides five tips for avoiding preventable attacks and creating a comprehensive vulnerability management plan.

Posted: 17 Jul 2012 | Published: 29 Feb 2012

WHITE PAPER: This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.

Posted: 05 Jul 2012 | Published: 05 Jul 2012

WHITE PAPER: Access this white paper to uncover how cloud-based portfolio project management (PPM) strategies are changing the way CIOs and IT teams are viewed by the business. Gain insight into PPM best practices and real world of examples of how PPM keeps you on time, budget, quota, and target.

Posted: 04 Jun 2012 | Published: 01 Jun 2012