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IT Managers White Papers (View All Report Types)
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Empowering IT to Transform and Take Advantage of Revolutionary Technologies
sponsored by IBM
WHITE PAPER: This white paper investigates the core issues holding IT organizations back from contributing to business innovation. Find out how adopting enterprise-ready, open-source database technology can mitigate strained IT resources, and empower your organization with both improved performance and cost-efficiency.
Posted: 22 Aug 2016 | Published: 29 Jul 2016

IBM

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

IBM Cognos Disclosure Management on Cloud
sponsored by IBM
WHITE PAPER: This white paper introduces IBM Cognos Disclosure Management on Cloud, a cloud-based platform designed to meet all of your organization's needs for the production of recurring, multi-author reports.
Posted: 29 Jul 2016 | Published: 30 Jan 2015

IBM

Dedicated Cloud Services for Hosting IT: Telehousing, Private Compute, Cloud Compute, Apps
sponsored by BT
WHITE PAPER: This white paper discusses a range of cloud services, the benefits—which include greater agility, flexibility, and efficiency—as well as several case studies that outline the business impacts of this modern IT infrastructure option.
Posted: 28 Jul 2016 | Published: 31 Dec 2015

BT

Revamping Employee Performance Management for Bimodal IT
sponsored by Gartner
WHITE PAPER: This Gartner report addresses the lag in IT performance management processes, which is making evaluating bimodal IT organizations difficult. Discover the key challenges and recommendations for adopting effective performance measures for IT teams.
Posted: 21 Jul 2016 | Published: 10 Jun 2016

Gartner

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Improve Communication with Stakeholders
sponsored by ReadyTalk
WHITE PAPER: Learn how you can use unified communications to streamline the adoption of new technology in your enterprise. You'll see how communications can be used to make life easier for the IT team, and how they can use these tools to get buy-in from stakeholders in new IT rollouts.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

ReadyTalk

The Benefits of Agentless Architecture
sponsored by Red Hat
WHITE PAPER: Discover in this white paper the top 12 benefits of implementing agentless IT architecture, utilizing an open source orchestration tool. Read on to learn to effectively manage systems by connecting to them over SSH, and employ a management tool that doesn't impose additional demands on your environment.
Posted: 11 Jul 2016 | Published: 31 Dec 2013

Red Hat

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

Adopt Gartner's IT Vendor Management Competency Model to Improve Capability and Accelerate Performance
sponsored by Gartner
WHITE PAPER: In this white paper, Gartner offers a competency model that allows IT vendor management leaders evaluate and create a robust development program. It offers information on the key challenges organizations face, along with recommendations for IT vendor management leaders.
Posted: 28 Jun 2016 | Published: 08 Aug 2015

Gartner

Modernize IT to Unleash Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Don't let your aging IT resources and bandwidth constraints inhibit you from entering new markets. Consult this white paper to discover how to boost IT productivity and service response time by integrating your big data, cloud, and mobility strategies all into a new business-IT infrastructure model.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

Hewlett Packard Enterprise

Compete Big by Achieving Business Outcomes with Improved IT Infrastructure
sponsored by HPE and Intel®
WHITE PAPER: Access this white paper to find out how eight different companies drove significant business benefits by deploying converged infrastructure technologies.
Posted: 06 Jun 2016 | Published: 06 Jun 2016

HPE and Intel®

Five Critical Rules for Firewall Management: Lessons from the Field
sponsored by Dell SecureWorks
WHITE PAPER: This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organizations improve their firewall management.
Posted: 11 May 2016 | Published: 08 Jun 2011

Dell SecureWorks

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft

Top 5 Growth Opportunities for IT Pros
sponsored by Global Knowledge
WHITE PAPER: Recent stock market tumbles notwithstanding, the IT job market appears poised for higher growth in 2016. Here are some areas of growth IT pros should consider to ride that swelling wave to success.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Global Knowledge

Smarter Service Management: A CIO's Perspective
sponsored by Matrix42
WHITE PAPER: This white paper discusses the modern CIO's top IT challenges, as well as how you can transform outdated IT service management (ITSM) practices to overcome them.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 29 Feb 2016

ConnectWise

15 Top-Paying Certifications for 2016
sponsored by Global Knowledge
WHITE PAPER: This article provides a review of the 15 top-paying certifications. Included is a brief description of each, as well as the average salary each certification commands based on the 2016 IT Skills and Salary Survey conducted by Global Knowledge in the fall of 2015.
Posted: 23 Feb 2016 | Published: 23 Feb 2016

Global Knowledge

Three Steps to Ensure the Success of Your IT Projects
sponsored by Global Knowledge
WHITE PAPER: In this Global Knowledge white paper, discover how you can head off issues that can de-rail IT projects with 3 overarching considerations, including: stakeholder identification and analysis, effective communication, and one more.
Posted: 10 Feb 2016 | Published: 31 Dec 2015

Global Knowledge

Analytics and the Modern IT Organization
sponsored by SAS
WHITE PAPER: In this white paper, explore the intersection between IT and analytics. Learn from business and IT leaders what 'modern IT' looks like in their organizations and see their answers to seven key questions.
Posted: 06 Jan 2016 | Published: 31 Dec 2015

SAS

8 Tips for Building an IT Asset Management Program
sponsored by ServiceNow
WHITE PAPER: This white paper outlines 8 specific recommendations for building an IT Asset Management (ITAM) program that delivers measurable business value while saving you time, money, and hassle.
Posted: 11 Sep 2015 | Published: 11 Sep 2015

ServiceNow

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

From MIT’s Center for Digital Business: Communicating IT’s Impact as a Business Enabler
sponsored by Mendix
WHITE PAPER: In the following Q&A white paper, Dr. George Westerman, author of the best-selling book, The Real Business of IT, answers some interesting questions regarding the true value of IT to the business.
Posted: 23 Jul 2015 | Published: 23 Jul 2015

Mendix
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