IT Management Services Reports

WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.

Posted: 25 Apr 2014 | Published: 25 Apr 2014

EGUIDE: This expert e-guide will show you how Software-as-a-Service and IT service management can help you with systems management on a budget.

Posted: 17 Apr 2014 | Published: 17 Apr 2014

EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.

Posted: 14 Apr 2014 | Published: 14 Apr 2014

EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.

Posted: 11 Apr 2014 | Published: 11 Apr 2014

WHITE PAPER: This white paper explores how you can use modern workload automation, data analytics, and cloud capabilities to easily manage workloads and apps in an increasingly complex IT environment.

Posted: 04 Apr 2014 | Published: 12 Mar 2014

RESOURCE: This slide show details five predictions for data center infrastructure for 2014 and beyond.

Posted: 03 Apr 2014 | Published: 23 Jan 2014

EGUIDE: This expert e-guide will help you put an effective IT service management implementation plan into effect.

Posted: 03 Apr 2014 | Published: 03 Apr 2014

WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.

Posted: 02 Apr 2014 | Published: 10 Apr 2013

WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints

Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CASE STUDY: This brief case study explores the success of IT management and remote support technology helped one organization deliver secure and effective IT services to their users.

Posted: 11 Mar 2014 | Published: 11 Mar 2014

CASE STUDY: This case study takes a look at how remote monitoring and management tools can help enhance your service delivery speeds and ensure system reliability.

Posted: 05 Mar 2014 | Published: 05 Mar 2014

WHITE PAPER: This case study looks at a successful implementation of a cloud service provider and how one organization benefited from increased support.

Posted: 28 Feb 2014 | Published: 28 Feb 2014

WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.

Posted: 27 Feb 2014 | Published: 17 Apr 2013

VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.

Posted: 24 Feb 2014 | Premiered: 24 Feb 2014

WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.

Posted: 17 Feb 2014 | Published: 13 Feb 2013

VIDEO: This video features a case study of one company that moved on from to a single vendor to end the chaos in their support environment.

Posted: 21 Jan 2014 | Premiered: 08 Jan 2014

WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.

Posted: 20 Dec 2013 | Published: 20 Dec 2013

VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.

Posted: 16 Dec 2013 | Premiered: 27 Sep 2013

WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.

Posted: 11 Dec 2013 | Published: 11 Dec 2013

WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.

Posted: 26 Nov 2013 | Published: 22 Oct 2013

WEBCAST: This exclusive webcast examines a solution that allows you to utilize a single mobile device for both personal and work, separating key applications and data for each so they do not overlap.

Posted: 12 Nov 2013 | Premiered: Nov 12, 2013

WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.

Posted: 12 Nov 2013 | Published: 03 Oct 2013

WHITE PAPER: This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.

Posted: 11 Nov 2013 | Published: 01 Nov 2012

WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.

Posted: 08 Nov 2013 | Published: 08 Nov 2013

WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.

Posted: 06 Nov 2013 | Published: 06 Nov 2013