IT Management Services Reports

EGUIDE: Innovation occurs when collective minds come up with a better way to deliver what customers want – or what the business requires. Access this expert e-guide to learn more about how ITIL can be used to achieve innovation while improving workflow processes, enhancing collaborating and increasing productivity.

Posted: 31 May 2011 | Published: 31 May 2011

WHITE PAPER: This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges.

Posted: 20 May 2011 | Published: 20 May 2011

WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.

Posted: 29 Mar 2011 | Published: 29 Mar 2011

WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.

Posted: 22 Dec 2010 | Published: 22 Dec 2010

WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.

Posted: 22 Dec 2010 | Published: 22 Dec 2010

WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.

Posted: 22 Oct 2010 | Published: 15 Jan 2010

DATA SHEET: Every minute of unplanned downtime is lost productivity and quite often, lost revenue. Reducing recovery time from days to hours is a must. Dell's most rapid resolution option minimizes downtime on your business critical systems.

Posted: 09 Sep 2010 | Published: 09 Sep 2010

WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.

Posted: 07 Sep 2010 | Published: 07 Sep 2010

PRESENTATION TRANSCRIPT: Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.

Posted: 19 Aug 2010 | Published: 19 Aug 2010

BROCHURE: Are you building or expanding your virtual environment? Virtualization can reduce costs, improve application availability, and simplify IT management. HP ProLiant Virtualization Bundles are configurations that include everything you need to get started with virtualization. Read on to find out what's included.

Posted: 04 Jun 2010 | Published: 02 Jun 2010

VIDEO: In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.

Posted: 03 Dec 2009 | Premiered: 05 Nov 2009

EZINE: IT Service Management frameworks are helping CIOs leverage best practices to lead change, improve response time and better manage the IT/business relationship. In this CIO Decisions eZine, experts offer insights into how to roll out your ITSM implementation.

Posted: 10 Nov 2009 | Published: 10 Nov 2009

CASE STUDY: See how SheepDog used Google Apps to capitalize on growing business opportunities for advanced cloud computing solutions, generate both one-time and ongoing revenue streams, and build a lucrative and sustainable business model.

Posted: 23 Sep 2009 | Published: 23 Sep 2009

WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.

Posted: 03 Apr 2009 | Published: 01 Aug 2008

CASE STUDY: Using HP StorageWorks Command View EVA software, the SARCOM staff could allocate storage resources to meet demand in real time.

Posted: 25 Nov 2008 | Published: 24 Nov 2008

WHITE PAPER: Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.

Posted: 26 Jun 2008 | Published: 01 Jan 2007

CASE STUDY: See how Children's Health Associates, the largest private pediatric medical practice in the US, found a reliable and safe alternative to a standard Internet terminal system to achieve their IT goals.

Posted: 10 May 2008 | Published: 01 Jan 2007

WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.

Posted: 08 Oct 2007 | Published: 01 Sep 2007

WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development.

Posted: 30 Jul 2007 | Published: 12 Mar 2007

WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs.

Posted: 19 Jul 2006 | Published: 01 Jul 2006