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IT Management Services

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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Become an MSP or Be Prepared to Compete with One
sponsored by AVG Technologies
WHITE PAPER: The comprehensiveness of an MSP is a major benefit to small and midsize businesses, and your clients are beginning to realize this. Read this exclusive white paper to discover how you can advance your business model to adopt MSP practices and retain your customers.
Posted: 08 May 2015 | Published: 08 May 2015

AVG Technologies

New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER: Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015

Unisys

The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER: This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015

Unisys

Insights: 2015 Infrastructure Imperatives
sponsored by Hewlett-Packard Company
WHITE PAPER: This in-depth white paper examines the results of a survey of over 1,200 senior IT and line-of-business decision makers in order to determine how today's digital leaders are leveraging IT infrastructure in a way that increases revenue streams, creates faster time-to-market and increases profitability.
Posted: 29 Apr 2015 | Published: 29 Apr 2015

Hewlett-Packard Company

2015 Report: Profiling Infrastructure Leaders
sponsored by Hewlett-Packard Company
WHITE PAPER: This report, based on findings from a December 2014 through January 2015 survey, examines who can be considered the leaders, mainstream players and laggards in modern digital asset management by taking a close look at the most successful (and least successful) management practices. Learn where today's organizations stand.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Hewlett-Packard Company

Outsourcing Security Services: What You Need to Know
sponsored by Digital Guardian
EGUIDE: In this expert guide, discover tips for choosing the right security service provider, writing an SLA, and more.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Digital Guardian

The MSP Guide to Higher Growth Part III: Efficiency, Tools and Best Practices
sponsored by Kaseya
WHITE PAPER: This white paper will help you choose the right IT management solution set for you and your clients.
Posted: 07 Apr 2015 | Published: 07 Apr 2015

Kaseya

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

License Management Using Unified Asset and Service Management
sponsored by Global Knowledge
WHITE PAPER: Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
Posted: 29 Mar 2015 | Published: 31 Dec 2014

Global Knowledge

Report Your Way To A Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

Solarwinds N-able

Managed Services Pricing Guide (USD)
sponsored by Solarwinds N-able
WHITE PAPER: This white paper reviews the managed service provider market and provides specific pricing structures so that you can start to build monthly recurring revenue. Read more to learn how you can make the transition to a more stable service structure.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Solarwinds N-able

A Starter Guide to IT Managed Services
sponsored by Kaseya
WHITE PAPER: How do you grow a small IT services business into a managed services company that generates millions of dollars in revenue each year? The "Starter Guide to Managed Services" is all about how to transform your small operation into a successful managed services business with a growing number of customers and endpoints under management.
Posted: 15 Mar 2015 | Published: 15 Mar 2015

Kaseya

How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how ConnectWise, a leading business management platform, enabled Australian-based IT solution provider PowerNET to create profitability through efficiency and make sales predictable.
Posted: 19 Feb 2015 | Published: 19 Feb 2015

ConnectWise

How Automation Can Enhance Virtualization
sponsored by Rackspace
WHITE PAPER: Download this white paper to discover how you can lift and shift the day to day tasks from your on-premise data center to a hosting provider. Progress your organization on the virtualization path by offloading the dirty work to free your staff to innovate.
Posted: 13 Nov 2014 | Published: 03 Nov 2014

Rackspace

Dedicated VMware vCloud®
sponsored by Rackspace
WHITE PAPER: Extend your on-premise virtual environment to a managed hosting provider to accelerate your business's journey to the hybrid cloud. You can remove the worry of tedious maintenance work and hone in on core business functions.
Posted: 10 Nov 2014 | Published: 31 Jul 2014

Rackspace

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd

UKtech50: The most influential people in UK IT 2014 revealed
sponsored by ComputerWeekly.com
EGUIDE: UKtech50 returned for its 5th year, showcasing the most influential people in UK IT and the rising stars in the industry. Read on to find out the top 50...
Posted: 10 Dec 2014 | Published: 10 Dec 2014

ComputerWeekly.com

Mobile Cloud Security: What CXOs Need to Know
sponsored by Cisco Systems, Inc.
RESOURCE: This blog post discusses the need for end-to-end security in a mobile cloud environment.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic
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