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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Reduce TCO for Your Data Center with a Streamlined Hardware Maintenance Strategy
sponsored by IBM
WHITE PAPER: This white paper describes how using a lifecycle approach to data center equipment maintenance and consolidating support vendors can help CPOs achieve goals like – reducing TCO, ease of vendor and contract management, optimizing IT availability and more.
Posted: 16 Dec 2016 | Published: 01 Nov 2016

IBM

Watson in TSS
sponsored by IBM
VIDEO: This webcast offers information about a solution that harnesses cognitive computing to assist with customer support. It diagnoses service requests to identify the best resolution almost instantaneously. Access this webcast now to see some of the client benefits this system has to offer.
Posted: 15 Dec 2016 | Premiered: 01 Nov 2016

IBM

How Organizations are Accelerating IT Services Delivery with Cloud Management
sponsored by VMware
EBOOK: Discover in this series of case studies how to accelerate the delivery of infrastructure, services, and apps with unified IT management for multi-cloud environments. Read on to discover a platform purpose-built for managing a software-defined data center, and which delivers the agility cloud promises.
Posted: 13 Dec 2016 | Published: 13 Dec 2016

VMware

Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn Rescue
WHITE PAPER: Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016

LogMeIn Rescue

Why Businesses are Turning to Managed IT Services
sponsored by NTT America, Inc.
EBOOK: This article explores how MSPs are evolving beyond their traditional limits to become trusted partners, rather than replacements, for internal IT teams. Discover why MSP adoption, which has traditionally been slow, is starting to gain ground and accelerate.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

CIOs, IT Departments, and MSPs: Emerging Trends in the Managed Services Market
sponsored by NTT America, Inc.
EBOOK: This paper explores the findings of a study into the rate of outsourcing and MSP adoption and its effects on traditional IT. Access now to find out how BYOD, consumer tech, and cloud computing are aligning to affect change in the managed services market.
Posted: 08 Nov 2016 | Published: 08 Nov 2016

NTT America, Inc.

Opportunities and Risks in 5 Global Outsourcing Locations
sponsored by NTT America, Inc.
EBOOK: This e-guide explores some of the key trends impacting 5 important global IT outsourcing locations. Access now to uncover these trends, and learn how they are affecting regions like the United States, Brazil and Colombia, China, and more.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

NTT America, Inc.

Deploy IT Asset Management Program in 30 Days
sponsored by BDNA
WEBCAST: This informational webcast talks about how you can establish an ITAM program, some of the steps in the process, the benefits of being prepared for an audit, and how to accomplish the deployment of this program quickly, but not disrupt your organization while doing so.
Posted: 02 Nov 2016 | Premiered: Mar 28, 2016

BDNA

Determining your MSP Offerings: Don't Sell Yourself Short
sponsored by Solarwinds MSP
WHITE PAPER: This resource offers tips on setting goals as a management service provider (MSP.) Learn how to propose a plan of action that helps your clients enter the next phase of their technology infrastructure.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Solarwinds MSP

7 Ways to Make Yourself Harder to Hack
sponsored by Solarwinds MSP
WHITE PAPER: Whether you call it layered security or defense in depth, layers of control buys you time to respond effectively. Access now to learn more about integrated tools that cover security and network management for MSPs.
Posted: 25 Oct 2016 | Published: 25 Oct 2016

Solarwinds MSP

Remove Blind Spots from the Network: A Guide for I&O Professionals
sponsored by Snow Software
EBOOK: Gain visibility of all software and devices used across the IT estate with software asset management (SAM) that will remove your ITAM and network blind spots. Download this e-book to enforce total visibility across all assets to maintain SLAs.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

5 Ways to Cut Spending on Microsoft Software
sponsored by Snow Software
RESOURCE: Enact five cost-saving initiatives for Microsoft products using the Software Asset Management (SAM) processes and technologies outlined in this guide. Download now to avoid the pitfalls of overspending with a software license manager that automates the removal of unused applications, and more.
Posted: 12 Oct 2016 | Published: 12 Oct 2016

Snow Software

Performance And Flexibility Serve The Enterprise: Research Reveals Path To Maximize Linux Performance
sponsored by IBM
WHITE PAPER: This study of 150 North American application developers, IT architects, and strategists found that while these companies are very cautious about making a major ecosystem change, they recognize the increasing demand for better performance. Learn how to move past x86 and gain a better, more robust, performance-oriented architecture.
Posted: 29 Sep 2016 | Published: 29 Sep 2016

IBM

Computer Weekly – 27 September 2016: Digital knowledge at the British Library
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out about the technology plans at the British Library as it aims to store the UK's printed and digital history. Graph database technology is being used to help improve food safety throughout the supply chain. And tech leaders tell us how to architect IT for the cloud. Read the issue now.
Posted: 23 Sep 2016 | Published: 27 Sep 2016

ComputerWeekly.com

UK and Ireland Salary Survey 2016/2017 results
sponsored by ComputerWeekly.com
EGUIDE: Over 700 UKI IT professionals reveal their salaries and career expectations for 2016/2017
Posted: 14 Sep 2016 | Published: 14 Sep 2016

ComputerWeekly.com

Consistent, Efficient, Global Data Center Service
sponsored by Emerson
VIDEO: This 4 minute video introduces an international service partner that offers fast, local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

Pulse E-zine: Vol. #4, No. #3
sponsored by SearchHealthIT.com
EZINE: In this issue of Pulse, we explore the current role of data analytics in value-based reimbursement efforts and its future responsibility within population health management and precision medicine.
Posted: 29 Aug 2016 | Published: 26 Aug 2016

SearchHealthIT.com

A Guide To Growing The Perfect Employee
sponsored by Pluralsight
WHITE PAPER: This white paper explores how, with the right training, a good employee can be made into a great employee. Inside, gain tips to help you build a culture which fosters learning and growth. Plus, find out ways you can discover the right candidate, such as hiring for potential, looking at applicants' ability to adapt, and more.
Posted: 21 Nov 2016 | Published: 21 Nov 2016

Pluralsight

It's Time for DevOps and IT Ops to Work Together and Manage the New Integrated Data Center Trend
sponsored by ServiceNow
EGUIDE: This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.
Posted: 08 Nov 2016 | Published: 24 Oct 2016

ServiceNow

As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
sponsored by ServiceNow
EGUIDE: This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
Posted: 31 Oct 2016 | Published: 24 Oct 2016

ServiceNow

How IT System Management Is Providing CIO's with a Collaborative Solution to Managing Data Center Responsibilities
sponsored by ServiceNow
EGUIDE: This expert eGuide offers an inside look at IT service management, some of the benefits various support solutions offer and what you should look for in an ITSM tool. Also, engage in some opinions CIO's have on the subject of their ITSM pain points.
Posted: 31 Oct 2016 | Published: 24 Oct 2016

ServiceNow

CW Middle East Oct to Dec 2016
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Middle East ezine, we feature the IT journeys of three companies in the region with detailed analysis of recent IT projects that were designed to support business transformation in a changing world.
Posted: 17 Oct 2016 | Published: 20 Oct 2016

ComputerWeekly.com

Singapore Builds on Its Digital Foundations to Secure its Place as a Leader In The Digital Age
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the city-state of Singapore is investing in skills and technology to become a leading digital nation. We examine how to prevent legacy IT becoming a hindrance to digital transformation. And we look at the impact of controversial new tax rules on the UK's IT contractor community. Read the issue now.
Posted: 16 Oct 2016 | Published: 18 Oct 2016

ComputerWeekly.com

What to Expect from Emerging Data Center Trends for the Upcoming Years and How to Benefit from Them
sponsored by Colt Data Centre Services
EGUIDE: This expert eGuide predicts upcoming data center changes as well as which trends to pay close attention to and how they can benefit your enterprise. Also, gain insight on some of the challenges that these new trends can present, and ways to overcome them.
Posted: 21 Sep 2016 | Published: 20 Sep 2016

Colt Data Centre Services

Put Your Customer First with Scalable and Adaptable Unified Infrastructure Monitoring
sponsored by CA Technologies
SOFTWARE DOWNLOAD: Are disparate monitoring systems tripping you up with convoluted complexity? Download here a free trial of CA Unified Infrastructure Management, which will empower your customer-first strategies with a scalable, adaptable unified monitoring solution—eliminating the need for disparate monitoring systems.
Posted: 13 Sep 2016 | Premiered: 13 Sep 2016

CA Technologies
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