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IT Management Services

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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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UK and Ireland Salary Survey 2016/2017 results
sponsored by ComputerWeekly.com
EGUIDE: Over 700 UKI IT professionals reveal their salaries and career expectations for 2016/2017
Posted: 14 Sep 2016 | Published: 14 Sep 2016

ComputerWeekly.com

Consistent, Efficient, Global Data Center Service
sponsored by Emerson
VIDEO: This 4 minute video introduces an international service partner that offers fast, local solutions that can be applied to operations worldwide. Watch now to see how this partner can ensure reliability and maintain business critical continuity.
Posted: 12 Sep 2016 | Premiered: 07 Apr 2015

Emerson

2016 DevOps Salary Report
sponsored by Puppet
RESEARCH CONTENT: This report examines the results of the 2016 State of DevOps Report, particularly in connection with data collected on salaries. Access now so you can see how your own salary stacks up against others in your region and industry.
Posted: 02 Sep 2016 | Published: 02 Sep 2016

Puppet

Pulse E-zine: Vol. #4, No. #3
sponsored by SearchHealthIT.com
EZINE: In this issue of Pulse, we explore the current role of data analytics in value-based reimbursement efforts and its future responsibility within population health management and precision medicine.
Posted: 29 Aug 2016 | Published: 26 Aug 2016

SearchHealthIT.com

Case Study: NX Systems Increases Transaction Rate With Cloud
sponsored by VMware
CASE STUDY: NX systems used to run its core applications on physical servers, which was fine for small transactions but to run with the big wolves they implemented an automated cloud. By doing so, payments processed increased by 10,000% per second. Read on to learn how cloud services enabled them to expand 3½X larger in 2 years.
Posted: 17 Aug 2016 | Published: 17 Aug 2016

VMware

A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn Rescue
WHITE PAPER: This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016

LogMeIn Rescue

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

Transforming Your Data-Driven IT Organization
sponsored by Windsor Group
VIDEO: Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
Posted: 16 May 2016 | Premiered: 16 May 2016

Windsor Group

The CIO’s Guide to Evaluating IT Sourcing Options
sponsored by Windsor Group
WHITE PAPER: This white paper will assist you in evaluating your IT sourcing options, and in choosing the right provider from which you can expect to save considerable time and money. Learn how to leverage your service provider to transcend IT performance expectations.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Windsor Group

The Essential CIO's Guide to Data Center Outsourcing
sponsored by Windsor Group
WHITE PAPER: Dive into this exclusive CIO's guide to discover how to transform your IT operations by way of data center outsourcing. Learn how you can gain better efficiency, service, and disaster preparedness, as well as see why a quantifiable impact analysis is the first critical step to your IT transformation.
Posted: 11 Apr 2016 | Published: 11 Apr 2016

Windsor Group

Where Are You on the Road to Operational Intelligence?
sponsored by Splunk
RESOURCE: Operational intelligence is essential to any organization. But is your IT infrastructure capable of delivering quality information in seconds? Download this resource now to learn more about the road to exceptional operational intelligence capabilities.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

Splunk

CIO Trends Nordics Q1 2016
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This guide offers a collection of our most popular articles for Nordic IT leaders during the first few months of 2016, examining the changing role of CIOs and how to enhance their relationships with their peers across the business.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

ComputerWeekly.com

Does a proprietary solution automatically mean vendor lock-in?
sponsored by ComputerWeekly.com
ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ComputerWeekly.com

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

Selling Managed Services: 6 Tips To Reinvent Your Sales Pitch
sponsored by ConnectWise
WHITE PAPER: In this e-book, discover 6 tips for revamping your sales pitch for managed services that will speak to the needs of today's customers. Learn how to overcome price concerns, set your company apart from the competition, and more.
Posted: 29 Feb 2016 | Published: 08 Feb 2017

ConnectWise

Cloud Technology: Frictionless Business Growth
sponsored by Infor
WHITE PAPER: With cloud computing becoming increasingly reliable and secure, it's time for your organization to explore setting on-premise IT adrift. Access this white paper and uncover ways to allocate resources for cloud-based business growth.
Posted: 26 Feb 2016 | Published: 26 Feb 2016

Infor

IT outsourcing: What to do when your contract is about to end
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Outsourcing contracts worth billions are up for renewal in the next few years. In this special report, Computer Weekly examines how unprecedented change is complicating the CIO's renewal decision.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

ComputerWeekly.com

Put Your Customer First with Scalable and Adaptable Unified Infrastructure Monitoring
sponsored by CA Technologies
SOFTWARE DOWNLOAD: Are disparate monitoring systems tripping you up with convoluted complexity? Download here a free trial of CA Unified Infrastructure Management, which will empower your customer-first strategies with a scalable, adaptable unified monitoring solution—eliminating the need for disparate monitoring systems.
Posted: 13 Sep 2016 | Premiered: 13 Sep 2016

CA Technologies

A Business Risk Approach to IT Governance
sponsored by IBM
WHITE PAPER: Learn best practices for assessing overall effectiveness in today's highly distributed organizations and how to manage IT risks. Also discover the role a centralized IT governance system can play in realizing your IT governance strategy.
Posted: 20 Jul 2016 | Published: 30 Sep 2011

IBM

Keeping Track of Your Software Contracts
sponsored by Miro Consulting, Inc.
EGUIDE: In the following e-guide, learn key business practices that will ensure your company is properly sorting through software licensing complexities. Read on to uncover exclusive insights on how to choose the correct software provider while also managing software costs.
Posted: 08 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Hands in the Air (HITA) Music Streaming App Delivers Waitless Streaming with IBM
sponsored by IBM
WHITE PAPER: See how SLLIN was able to add the stability and scalability they so badly needed to cater to their growing customer base. Their robust infrastructure can now seamlessly adjust to any fluctuations in user demand and automatically scale to keep pace with capacity demands.
Posted: 14 Jun 2016 | Published: 01 May 2016

IBM

May ezine
sponsored by MicroScope
EZINE: May ezine: The Brexit debateJust what does the in or out EU debate mean to the channel?
Posted: 06 May 2016 | Published: 06 May 2016

MicroScope

Case Study: Asian Environmental Protection Agency Improves Interoffice Communications
sponsored by NetScout Systems, Inc.
CASE STUDY: This case study shows how one agency automated and streamlined the process of troubleshooting service delivery issues in order to reduce the time it takes to resolve issues, and ultimately improve interoffice communications.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

NetScout Systems, Inc.

Buyer's Guide: Next-Generation Service Management
sponsored by ComputerWeekly.com
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

ComputerWeekly.com
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