IT Management Services

WHITE PAPER: Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.

Posted: 14 Aug 2012 | Published: 29 Feb 2012

WHITE PAPER: Access this resource to get more information on virtualization solutions that will help manage a growing and dynamic virtual desktop environment.

Posted: 14 Aug 2012 | Published: 31 Jan 2012

WHITE PAPER: Enterprise cloud services are the answer to transforming IT environments to overcome top business challenges and achieve organizational success. Access this resource to discover easy-to-use, flexible, and accessible cloud tools that can move your organization forward to meet mission success.

Posted: 10 Aug 2012 | Published: 31 May 2012

WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations.

Posted: 08 Aug 2012 | Published: 29 Jun 2012

EGUIDE: This e-guide explores 3 critical best practices to help your business service ideas succeed. Gain insight from peers and industry analysts with experience driving revenue and building strong customer relationships through IT innovation.

Posted: 06 Aug 2012 | Published: 06 Aug 2012

WHITE PAPER: As IT infrastructures become larger and more complex the need for automation increases for both it's organisational efficiency and knowledge retention. Automation technology can help address alerts and incidents, as well as increase infrastructure up time while reducing operational costs.

Posted: 03 Aug 2012 | Published: 03 Aug 2012

WHITE PAPER: The Microsoft workstyle is changing. The old desktop computer is being replaced by the digital generation and fast-paced, tech-savvy devices. Access this resource to learn about the new Microsoft workstyle, which promotes anywhere connection, intelligent infrastructure, cloud management and multiple Windows-based devices.

Posted: 01 Feb 2012 | Published: 01 Feb 2012

ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.

Posted: 24 Oct 2011 | Published: 24 Jan 2011

WHITE PAPER: Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage, and the need to meet ever more stringent compliance benchmarks.

Posted: 24 Oct 2011 | Published: 25 Jan 2011

WHITE PAPER: The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it.

Posted: 24 Oct 2011 | Published: 26 Jan 2011

WHITE PAPER: In November 2008, Conficker A, the first of five variants of the malware, rapidly began infecting computers which had failed to install a Microsoft patch released just weeks earlier. In late December 2008, Conficker B added new mechanisms for distribution including USB storage devices.

Posted: 24 Oct 2011 | Published: 31 Jan 2011

WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.

Posted: 05 Aug 2012 | Published: 29 Jul 2012

WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more.

Posted: 31 Jul 2012 | Published: 01 Aug 2011

WHITE PAPER: Astrong IT and network infrastructures are the foundation to providing betterapplications and services are essential to meeting your organization's businessobjectives. This white paper reveals how managing your infrastructure with aneye to the bottom line is critical in today's business climate.

Posted: 17 Jul 2012 | Published: 31 Jan 2012

WHITE PAPER: Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.

Posted: 13 Jul 2012 | Published: 30 Apr 2012

WHITE PAPER: Read this white paper to learn how your organization can move beyond the traditional product-centric approach to a service-centric private/hybrid cloud model that can significantly simplify your IT infrastructure, reducing operating costs and management burden, as well as improving your ability to respond to evolving organizational demands.

Posted: 11 Jul 2012 | Published: 31 May 2012

CASE STUDY: To keep up in an increasingly global business climate, companies must have effective incident and change management processes in place. This case study recommends a hosted ITSM toolset that can help you maintain better control over your IT infrastructure, no matter where it is physically located.

Posted: 28 Jun 2012 | Published: 28 Jun 2012

EZINE: This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now.

Posted: 30 Apr 2012 | Published: 01 May 2012

WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

Posted: 26 Apr 2012 | Published: 01 Sep 2011

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

WHITE PAPER: Access today’s cheat sheet to discover top strategies on how you can improve the efficiency of your systems management environment and become more productive.

Posted: 02 Apr 2012 | Published: 30 Mar 2012

WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.

Posted: 14 Feb 2012 | Published: 30 Apr 2008

WHITE PAPER: Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.

Posted: 13 Jan 2012 | Published: 13 Jan 2012

WHITE PAPER: According to a recent study, the use of colocation and services is increasing dramatically, yet there are many differences between colocation providers which IT pros should be aware of. Access this resource to discover 7 things you should look for when selecting a colocation provider

Posted: 06 Jan 2012 | Published: 06 Jan 2012

WHITE PAPER: Today’s demands for greater efficiency, availability and performance in the IT field are commonly expected but rarely achieved with the constraints of IT resources. This resource explores one tool that can help monitor your entire IT infrastructure to simplify operations management, improve service levels, and reduce costs.

Posted: 06 Dec 2011 | Published: 06 Dec 2011