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IT Management Services

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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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Why ITaaS Might Be the Key to Streamlining and Automating Your Critical Apps and Workloads
sponsored by Dimension Data
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) offering that organizes all resources on and off the cloud into a single management platform.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Dimension Data

Edge for the Operations Support User
sponsored by Unisys
VIDEO: This video reveals a service management operations console that provides access to all the tools and information organizations need to quickly (and securely) address service requests and IT issues.
Posted: 11 Jun 2015 | Premiered: 11 Jun 2015


5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 27 May 2015 | Published: 31 Dec 2014


New Methods to Improve your IT Service Management
sponsored by Unisys
WHITE PAPER: Read this white paper to learn how to improve your business processes and gain efficiency by addressing serveral questions regarding your ITSM practices.
Posted: 05 May 2015 | Published: 05 May 2015


The CIO Paradox: Delivering Better Services to the Enterprise
sponsored by Unisys
WHITE PAPER: This exclusive whitepaper explains how IT can become a business services provider to the enterprise using multi-sourced business services platforms that provide the business with immediate, personalized access to services required for effective performance. Read on to learn more.
Posted: 04 May 2015 | Published: 04 May 2015


Outsourcing Security Services: What You Need to Know
sponsored by Digital Guardian
EGUIDE: In this expert guide, discover tips for choosing the right security service provider, writing an SLA, and more.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

Digital Guardian

IT Infrastructure Management: A Guide to Transforming Your Enterprise
sponsored by IBM
WHITE PAPER: In this comprehensive guide, you will discover how to maintain an agile and security-rich IT infrastructure that can deliver speed and scalability for your data center. Access this guide now to enable your business to make effective decisions about current and future technology plans.
Posted: 26 Mar 2015 | Published: 31 Oct 2013


4 Critical Steps for IT Uptime, Security, and Connectivity
sponsored by CyrusOne
WHITE PAPER: To accommodate customer demands, increasing amounts of data, and changing regulations, your business needs to stay ahead of the curve. This white paper explores how colocation can help you do just that, with high levels of network flexibility and security.
Posted: 12 Mar 2015 | Published: 12 Mar 2015


How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015


The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015


Bridging the Gap between Facilities and IT with StruxureWare
sponsored by Schneider Electric
VIDEO: Keep your finger on the pulse on one or many data centres through StrxureWare from Schneider electric. Monitor the facilities and stay updated on the mechanical and electrical utilizations via an easy to navigate dashboard.
Posted: 05 Nov 2014 | Premiered: 03 Jul 2013

Schneider Electric

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd

UKtech50: The most influential people in UK IT 2014 revealed
sponsored by
EGUIDE: UKtech50 returned for its 5th year, showcasing the most influential people in UK IT and the rising stars in the industry. Read on to find out the top 50...
Posted: 10 Dec 2014 | Published: 10 Dec 2014

Mobile Cloud Security: What CXOs Need to Know
sponsored by Cisco Systems, Inc.
RESOURCE: This blog post discusses the need for end-to-end security in a mobile cloud environment.
Posted: 27 Nov 2014 | Published: 28 Nov 2014

Cisco Systems, Inc.

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014


What to Look for in Web Application Firewall Products
sponsored by
EBOOK: In this buyer's guide, experts explain how a WAF works, describe the features that different WAFs possess, and reveal how to weight these factors in selecting the right WAF to protect your enterprise's sensitive data.
Posted: 07 Nov 2014 | Published: 07 Nov 2014

HP Financial Services in brief
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel
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