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Electronic Billing

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Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

Customer Video: Yahoo!
sponsored by Workday
VIDEO: This video details the solution Yahoo! HR chose in order to replace their legacy system, speed up data analytics and become a strategic business partner.
Posted: 14 Oct 2014 | Premiered: 04 Apr 2012

Workday

Build the Future: The Era of the Dynamic Data Center
sponsored by CA Technologies.
WHITE PAPER: Access this brief paper that explains why IT departments must take on the role of system integrator in organizations today. Learn how to foster greater collaboration between tech teams managing data center resources to meet increasingly stringent and time-critical business demands.
Posted: 24 Sep 2014 | Published: 31 Dec 2013

CA Technologies.

Enhancing the Customer Experience and Securing Endpoints with Biometrics
sponsored by NEC Corporation of America
TRANSCRIPT: This resource introduces NEC Corporation's NeoFace suite, a set of highly accurate facial recognition tools that use advanced facial processing and matching algorithms, and describes the business applications of biometrics.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

NEC Corporation of America

Best Practices in Cloud Financial Systems
sponsored by Workiva
EGUIDE: Is the cloud helpful or harmful in financial accounting software? Find out as experts discuss adoption, reporting and the apps that are the gateway to the cloud that you should be aware of.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

Workiva

Solving for "Total Cost" in The Cloud
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This white paper shares tips on how to keep the total cost of ownership low for your business with the addition of cloud applications.
Posted: 09 Jun 2014 | Published: 09 Jun 2014

CenturyLink Technology Solutions

The New Era of BPM: Uniting Insight and Automation for Improved Process Management
sponsored by OpenText
WEBCAST: In this webcast, discover how to marry understanding, automation and management of your business flows and case management needs. You'll also learn how to unify process and case management best practices while providing the fastest time to value.
Posted: 18 Aug 2014 | Premiered: Mar 27, 2014

OpenText

AT&T Performing Arts Center Cuts Ticket Fraud, Gains 318% ROI
sponsored by iovation, Inc.
CASE STUDY: Discover how the AT&T Performing Arts Center was able to drastically reduce ticketing fraud by using device reputation analysis.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

iovation, Inc.

Transforming Customer Service in Financial Services
sponsored by Hewlett-Packard Company
CASE STUDY: Find out how HP is helping the UK Post Office manage over 3 million customer accounts, and enhance their customer experience.
Posted: 01 Jul 2014 | Published: 31 May 2014

Hewlett-Packard Company

Uncovering Bust-Out Fraud with FICO Identity Resolution Engine
sponsored by FICO
WHITE PAPER: Discover how a powerful new social link analysis technology can help banks improve detection of bust-out fraud perpetrators, and better protect their funds.
Posted: 11 Jun 2014 | Published: 31 Dec 2013

FICO
 
 
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