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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Security, Collaboration and Scalability for Business End Users
sponsored by NVIDIA
WHITE PAPER: The following white paper details key challenges that result from poor collaboration practices. Learn how to optimize digital teamwork by leveraging evolving technology and workforce needs in a secure manner.
Posted: 19 Aug 2015 | Published: 29 May 2015

NVIDIA

Defy the Top 10 Remote Collaboration Challenges with UC
sponsored by Polycom, Inc.
WHITE PAPER: This white paper outlines the top ten challenges enterprises face when incorporating remote collaboration, and provides proven solutions and benefits of video as facilitated by IT, human resources, marketing teams, and executives. Read on here to access this guide.
Posted: 21 Aug 2015 | Published: 21 Aug 2015

Polycom, Inc.

Top 5 Cloud Data Protection Challenges. Solved.
sponsored by Commvault
WHITE PAPER: This white paper serves as guide with which you can realize the full potential of your next cloud project. Read on to see how the following 5 challenges may impact your cloud integration strategy.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Commvault

The True Impact of DevOps on Organizational Performance
sponsored by Puppet Labs
RESEARCH CONTENT: This report divulges the results of the largest, most comprehensive DevOps study to date, distilling the responses of 9,200 DevOps professionals across 110 countries into valuable insights for your enterprise. View now to uncover the true relationship between organizational performance, IT performance, and DevOps practices.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Puppet Labs

An IT Survival Guide: Big Chaos in Small Packages
sponsored by Lenovo and Microsoft
WHITE PAPER: Read the following white paper to learn about the steps you can take to minimize loss or destruction when devices leave work.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

Lenovo and Microsoft

Get Connected: A Checklist for a Smarter, More Effective Government
sponsored by Lenovo and Microsoft
WHITE PAPER: Access the following white paper for an exclusive checklist that will help guide you to create a smarter, more effective government.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Lenovo and Microsoft

How-to-Guide: Lenovo Solutions for creating connected government
sponsored by Lenovo and Microsoft
WHITE PAPER: Download this how-to guide, sponsored by Lenovo® and Microsoft, and learn how to empower your government employees with higher productivity, greater data utilization, and a stronger IT infrastructure.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Lenovo and Microsoft
 
 
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