This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
If you are looking to get the optimal performance out of your data center processers than you should look no further than Cisco's architecture offerings, which have set performance with their first-to-market results.
This white paper examines 5 important strategies that organizations have adopted to overcome the limits of traditional IT infrastructure and transform their data centers to support innovation and growth.
Find out how an integrated IBM suite of intelligence solutions consolidates and analyzes data from across the cloud to provide organizations with visibility and control, to help better secure cloud environments.
Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines