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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Advanced 3D Graphics Goes Mobile
sponsored by Citrix
WEBCAST: In this webinar, David Johnson of Forrester Research explains how the technology that organizations implement in their work environments – especially those surrounding virtualization - can have a profound effect on the ability of knowledge workers to maintain focus and do their jobs well.
Posted: 03 Sep 2014 | Premiered: Aug 13, 2014

Citrix

Create a More Agile Data Center with Data Center Infrastructure Management
sponsored by nlyte Software
WHITE PAPER: This exclusive whitepaper looks at the value of data center infrastructure management in making a more agile data center.
Posted: 28 Aug 2014 | Published: 28 Aug 2014

nlyte Software

The Business Value of IBM Storwize and XIV Storage
sponsored by IBM
WHITE PAPER: Learn how IBM Storwize and IBM XIV Storage helped 10 companies improve IT staff productivity and capacity management while reducing downtime, with an average ROI of 11 months.
Posted: 10 Sep 2014 | Published: 30 Jun 2013

IBM

The Cloud: Powering the Modern Business and Application
sponsored by Rackspace
WHITE PAPER: This detailed whitepaper covers the cloud revolution, the benefits you can gain and much more.
Posted: 03 Sep 2014 | Published: 15 Aug 2014

Rackspace

Discover What's Possible with Dell Solutions
sponsored by Dell, Inc.
VIDEO: Explore this video to learn how Dell is supporting the 2014 Commonwealth Games in Glasgow, Scotland. Discover how the IT teams used Dell solutions in order to plan, execute, and overall make the endeavor that is the Commonwealth games happen. Tune in now to watch and find out more.
Posted: 29 Aug 2014 | Premiered: 29 Aug 2014

Dell, Inc.

CW Europe – September Edition
sponsored by ComputerWeekly.com
EZINE: CW Europe investigates how the IT sector is feeling as the UK computing curriculum commences. Are schools well equipped or unprepared?
Posted: 03 Sep 2014 | Published: 04 Sep 2014

ComputerWeekly.com

How SIEM Helps IT Security, Compliance, Operations and Management
sponsored by CDW Corporation
WHITE PAPER: Security information and event management (SIEM) tools offer more than just security. In fact, many organizations overlook some of the most useful aspects of SIEM technology, including fraud prevention and operations management. In this expert resource, discover the value of SIEM tools for four different audiences.
Posted: 12 Sep 2014 | Published: 12 Sep 2014

CDW Corporation
 
 
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