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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Enabling Efficient Data Center Monitoring
sponsored by AccelOps Inc.
WHITE PAPER: In this white paper, discover an all-in-one software application that enables you to monitor and improve service levels, optimize IT resources, and reduce risk. Read now to learn about the functionality this unified Security Information and Event Management (SIEM), performance, and availability monitoring tool offers.
Posted: 20 Jun 2014 | Published: 20 Jun 2014

AccelOps Inc.

Analyst Report: Nexus of Forces Drives Evolution of Integration Strategy
sponsored by IBM
ANALYST REPORT: As cloud computing, mobile applications, and other forces change the IT landscape, IT and lines of business must adopt new, more flexible approaches to integration. In this report from Gartner, Inc., explore analyst predictions for integration trends, as well as how integration projects and strategy will evolve.
Posted: 24 Jun 2014 | Published: 26 Nov 2013

IBM

White Paper: Developing More Effective Enterprise Mobile Programs
sponsored by IBM
WHITE PAPER: This practical "how-to" guide will help your business create an effective and sustainable mobile enterprise program in four steps.
Posted: 21 Jul 2014 | Published: 30 Nov 2012

IBM

Implementing mobility/BYOD programs while maintaining regulatory compliance
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Explore this in-depth resource to learn how you can deploy your own BYOD or mobility program. Discover how to select the right devices for your employees, and effectively manage mobile security within the network. Read on now to learn more.
Posted: 10 Jul 2014 | Published: 28 Feb 2014

Dell, Inc. and Intel®

Implementing Three-Tier Application on Cisco Unified Computing System Using Open Source Stack
sponsored by Cisco
WHITE PAPER: Explore this in-depth guide to learn how to implement three-tier enterprise applications on a Cisco UCS system. This resource gives a technology breakdown of the system with a majority of its components and pieces, as well as how you can go about implementing your applications using open source stack.
Posted: 11 Jul 2014 | Published: 31 Jul 2011

Cisco

Automating the Accounts Payable Process
sponsored by Perceptive Software
WHITE PAPER: Find out how AP automation can bring benefits to the entire organization.
Posted: 08 Jul 2014 | Published: 31 Mar 2014

Perceptive Software

Team Dell’s end-to-end solutions keep the Commonwealth Games on track
sponsored by Dell, Inc.
WHITE PAPER: Explore this brief resource to learn how Dell is powering end-to-end IT for the 20th Commonwealth Games, and how the team plans on contributing to the success of the games. Read on now to learn more.
Posted: 09 Jul 2014 | Published: 31 May 2014

Dell, Inc.
 
 
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