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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Value Your Data: Invest for Innovation
sponsored by IBM
RESOURCE: Access this resource to gain the economic advantages from workloads that scale up dynamically and on-demand with an open IT architecture on Linux. With this infrastructure, learn how to achieve a 75% reduction in data center floor space, as well as higher performance per core.
Posted: 23 Feb 2017 | Published: 31 Dec 2015

IBM

Your Enterprise at the Speed of Innovation
sponsored by IBM
RESOURCE: Download this resource to discover a scale-out, scale-up Linux infrastructure that fosters open IT development and collaboration within the enterprise. Learn how to drive innovation that empowers you to simplify, accelerate, and make business decisions faster to drive rapid time to value.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

IBM

Cloud Computing Readiness Checklist
sponsored by Macquarie Cloud Services
WHITE PAPER: This instructive guide will help you assess your readiness to transition infrastructure to the cloud, illustrating security, personnel, financial, legal, and reliability considerations. Read on to determine the best cloud implementation strategy and model by asking several essential questions of your enterprise.
Posted: 28 Feb 2017 | Published: 28 Feb 2017

Macquarie Cloud Services

Linux on POWER: Beyond Industry Standards and Performance
sponsored by IBM
WEBCAST: Tune into this webcast to learn how you can bring open innovation to your Linux environment with a processor designed for big data, and which supports the open source Linux environment with a mature ecosystem. Take advantage of this open source infrastructure to quickly integrate innovative technology solutions, and more.
Posted: 24 Feb 2017 | Premiered: Feb 24, 2017

IBM

Webinar: Architecting Hybrid Cloud Applications
sponsored by IBM
WEBCAST: In this webinar, discover a stepwise approach to architecting hybrid cloud apps and effectively implementing hybrid cloud in your organization to empower multi-speed IT. View now to learn how to leverage cloud as a vehicle for transforming your business into a more agile organization.
Posted: 22 Feb 2017 | Premiered: Feb 22, 2017

IBM

The Mobile Testing Checklist: A guide to help investigate mobile testing solutions
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper serves as a mobile testing checklist. You will find a guide to help investigate mobile testing solutions. Included are 3 steps to selecting a balanced approach to assess tools with a user experience mindset, to help ease the daunting task of selecting the right solution for user experience testing.
Posted: 01 Mar 2017 | Published: 01 Mar 2017

Hewlett Packard Enterprise

Sky Entertainment Company Benefits from Automated Compliance Reporting
sponsored by Snow Software
CASE STUDY: Access this case study to examine how Sky (Europe's leading entertainment company) streamlined previously arduous and manual steps to generate Effective License Positions (ELPs) by integrating automated compliance reporting into their software asset management system.
Posted: 23 Feb 2017 | Published: 23 Feb 2017

Snow Software
 
 
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