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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

IT Modernization: Orchestration and Automation Solutions
sponsored by Red Hat
PRODUCT OVERVIEW: This resource details several tools that enable the self-service and automatic provisioning of infrastructure resources to dynamically develop and deploy applications—streamlining DevOps processes with the goal of creating a more agile infrastructure. Download your copy here.
Posted: 30 Oct 2017 | Published: 31 Dec 2016

Red Hat

Want to Transform? Start with the Mainframe
sponsored by Ensono Limited
RESOURCE: Leading businesses rely on mainframes, but many see this legacy environment as a barrier to transformation. The truth is that the mainframe will only go away if you want it to, but why would you when it offers the same power as the public cloud while sitting in your data center. Read on to see why transformation needs to start with your mainframe.
Posted: 18 Oct 2017 | Published: 21 Sep 2017

Ensono Limited

Security at Scale with Cloud Computing - A Minute in the Life of Google
sponsored by Google Cloud
WHITE PAPER: "No one in today's highly connected world is exempt from security threats like phishing, ransomware, or denial-of-service (DoS) attacks.
Posted: 21 Nov 2017 | Published: 21 Nov 2017

TOPICS:  IT Management
Google Cloud

Building JBoss EAP 7 Microservices on OpenShift Enterprise 3
sponsored by Red Hat
RESOURCE: This detailed reference architecture is a blueprint for using JBoss EAP 7.0 to build a microservices architecture that takes full advantage of OpenShift Enterprise 3.2. You'll be guided step-by-step through the building and application deployment processes. Download your copy here.
Posted: 27 Oct 2017 | Published: 30 Jun 2016

Red Hat

Infrastructure Economics: What IT Leaders Can Learn from the CFO Organization and Vice Versa
sponsored by Hewlett Packard Enterprise
ANALYST REPORT: The IT and finance departments share a commitment to ensuring that every investment provides maximum value to the business. Access this Frost & Sullivan paper to learn how to get IT and finance teams to see things from the same perspective, bust infrastructure myths, and frame the conversation moving forward.
Posted: 20 Oct 2017 | Published: 30 Sep 2016

Hewlett Packard Enterprise

What it takes for women to succeed in Southeast Asia's IT industry
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide, read about the traction that women are gaining in Southeast Asia's IT industry, how one woman went from calculating the strength of molecular bonds to leading a growing business at a Singapore telco, and the story behind a woman's ascent in Malaysia's healthcare IT scene.
Posted: 10 Oct 2017 | Published: 10 Oct 2017

ComputerWeekly.com

DevOps Best Practices in Release and Deployment Management
sponsored by MicroFocus
WHITE PAPER: Explore DevOps best practices for transforming release and deployment management. Find out how to break down the walls between your IT and development teams, and uncover tips on how to optimize your use of automation, integrate your deployment/delivery toolchain, and more.
Posted: 16 Nov 2017 | Published: 16 Nov 2017

MicroFocus
 
 
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