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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

The Smartest Way to Cover the Globe
sponsored by Equinix
WHITE PAPER: Read on to learn about how Equinix can help you maximize your data center as a strategic asset and help you expand your enterprise by providing direct access to global markets.
Posted: 22 Apr 2014 | Published: 01 Jan 2014

Equinix

Optimize Workloads to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This whitepaper details how a more dynamic, policy driven automation solution can help IT handle the increasingly complex and heterogeneous data centers created by trends like Big Data and the cloud.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

Best Practices for Optimizing Flash Media Performance in Embedded Applications
sponsored by HGST
WHITE PAPER: This white paper describes the need for optimizations to take place during the system design process, and highlights best practices for embedded system designers.
Posted: 17 Apr 2014 | Published: 31 Mar 2013

HGST

The Cloud Provider Prescription To Prevent HIPAA Headaches
sponsored by INetU Inc.
WHITE PAPER: This valuable whitepaper looks at how IT can handle answering the new mandate that holds them directly accountable to HIPPA.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

INetU Inc.

Select the Right Cloud-Based ITSM Solution
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization.
Posted: 21 Mar 2014 | Published: 20 Mar 2013

BMC Software, Inc.

IT Organizations Can Achieve Relevance in the Age of Cloud
sponsored by VMware
WHITE PAPER: This whitepaper covers how implementing the cloud can help IT transform into the innovative, value driving department it needs to be to meet today's business needs.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

VMware

The Impacts and Implications of Big Data on the Data Centre
sponsored by Equinix
WEBCAST: Explore this whitepaper to learn about how best to confront the IT burdens associated with big data processing, and how you can turn your data center into a strategic asset and take full advantage of data growth.
Posted: 22 Apr 2014 | Premiered: Dec 31, 2013

Equinix
 
 
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