This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Access this informative resource to learn how virtualization technologies are being used for successful BCDR strategies. Discover how VMware's BCDR solution portfolio leverages the benefits of virtualization to deliver uptime and predictability to your data center.
Companies are increasingly relying on the data center to support technology trends such as cloud computing, big data, virtualization, and mobile devices. But when it comes to creating the best data center possible, should you build or should you buy?
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