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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by Ingram Micro
WHITE PAPER: In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Ingram Micro

The Insecurity of Network-Connected Printers: Address Hardcopy Document Security
sponsored by HP Limited
WHITE PAPER: In this exclusive report, you will examine the risks dredged up by insecure printers and other peripheral devices in your business, as well as discover several best-in-class action strategies and practices for addressing end-point device and hardcopy document security.
Posted: 12 Jan 2016 | Published: 31 Oct 2015

HP Limited

Cloud and Virtualization Strategies Built for your Business
sponsored by Red Hat
WHITE PAPER: By strategically building a cloud with your own business goals in mind, you can optimize infrastructure usage, increase agility, and decrease costs. Access this data sheet and learn more about how a cloud and virtualization engagement provides the proper foundation to support your long-term cloud computing goals.
Posted: 21 Jan 2016 | Published: 21 Jan 2016

Red Hat

The Top 5 Tasks to Automate for Privileged Account Management and Security
sponsored by Thycotic
WHITE PAPER: In this white paper, you will discover the top 5 tasks to automate for privileged account management. Access this paper to keep up with the scale and scope of the networks and systems your IT must manage, and learn how to automate SSH key management, compliance reporting, and more.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

Thycotic

Integrating Big Data Systems with Enterprise Data Warehouses
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, you will learn how to both maximize the business benefits of big data and minimize the risk of adopting new technologies with a unified query system. Read on to allow a single query to access data in multiple stores—be they Hadoop, NoSQL or relational databases.
Posted: 03 Feb 2016 | Published: 31 Jan 2015

Oracle Corporation

Virtualization Transforms the Ground Rules For IT Performance Management
sponsored by eG Innovations, Inc.
WHITE PAPER: In this white paper, you will learn how to expand your on-demand IT services and discover the significant impact virtualization has on application and IT infrastructure performance. Read on access 5 approaches for making your performance management virtualization-aware.
Posted: 03 Feb 2016 | Published: 03 Feb 2016

eG Innovations, Inc.

Frictionless Business: Using IT to Streamline Operations
sponsored by Magenic
WHITE PAPER: Access this whitepaper to see how you can use IT to streamline operations. Read on to see how IT is a cornerstone of a successful business, how your company shapes up, and discover guidance for your future strategy.
Posted: 04 Jan 2016 | Published: 04 Jan 2016

Magenic
 
 
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