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Computer Telephony Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Active Directory Forest Disaster Recovery. What You Don't Know WILL Hurt You
sponsored by Dell Software
WHITE PAPER: This white paper arms you with case study documented warning signs to look out for and to address before AD forest disaster occurs. Download now and prepare yourself against a company business failure.
Posted: 05 Nov 2014 | Published: 01 Oct 2014

Dell Software

A Powerful Foundation for Virtual Environments and Cloud Computing Infrastructure
sponsored by Intel Corporation
WHITE PAPER: Access this white paper to learn how you can virtualize any workload and create a more flexible and secure data center and deliver advanced cloud computing functionality. Read on to find out how this approach allows you to strengthen security and compliance, reduce IT costs, and more.
Posted: 20 Nov 2014 | Published: 28 Feb 2013

Intel Corporation

Prefabricated Data Center Modules Provide Predictable Performance
sponsored by Schneider Electric
VIDEO: This video examines how combining a high level of integration together with factory assembly and testing enables Schneider Electric's prefabricated data center modules to take a lot of the guesswork out of designed facility performance.
Posted: 30 Oct 2014 | Premiered: 13 Jan 2014

Schneider Electric

Database Performace And Resiliency In The Dell Poweredge R630 Running Microsoft SQL Server 2014
sponsored by Dell, Inc. and Intel®
WHITE PAPER: To answer your needs, Dell offers the PowerEdge R630, a 1U space-saving server. Running two or three of these servers in a cluster with 1.8inch SATA SSDs, you can boost OPM performance up to 10.5 times that of with HDDs, meaning fast delivery with a small footprint.
Posted: 06 Nov 2014 | Published: 13 Aug 2014

Dell, Inc. and Intel®

Are You Prepared to Tackle The Challenges Surrounding Application Visibility?
sponsored by Citrix
WHITE PAPER: In this white paper, discover a solution that can help your organization enhance application visibility.
Posted: 19 Nov 2014 | Published: 01 Mar 2013

Citrix

Quality in the Cloud: Best Practices for ISVs
sponsored by Equinix
WHITE PAPER: Access this white paper to learn how ISVs can partner with hosting companies, establish criteria for selecting a hosting service, and get metrics for measuring hosting performance as it relates to cloud services. You'll get insight into how you can prepare to enter into the cloud market quickly and confidently.
Posted: 05 Nov 2014 | Published: 31 Dec 2011

Equinix

The Data Center Life Cycle: Operation Services
sponsored by APC by Schneider Electric
VIDEO: Offering scalable services, you can choose between vendor management for one point of contact off-site, managed maintenance for a dedicated Schneider professional in your data centre, or the popular facility operations option to employ a full time in-house staff.
Posted: 04 Nov 2014 | Premiered: 06 Mar 2014

APC by Schneider Electric
 
 
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