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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

Using Hybrid Cloud Strategy to Drive Business Value
sponsored by IBM
RESOURCE: This resource illustrates the business value of hybrid cloud strategy implementation and how IT advisors can help businesses realize that value. Delve in to take a look at the benefit of integrating a hybrid environment in the enterprise and what to look for in a cloud provider.
Posted: 17 Feb 2017 | Published: 31 Dec 2015

IBM

Top 10 Data Center Use Cases for All-Flash Arrays
sponsored by Dell EMC Dimension Data
RESOURCE: Is your data center infrastructure architected to ensure mission-critical availability and lightning-fast app response times? Download this resource to discover the top 10 reasons enterprises turn to all-flash arrays to accelerate their data center modernization.
Posted: 30 Jan 2017 | Published: 30 Jan 2017

Dell EMC Dimension Data

CW Benelux ezine February 2017
sponsored by ComputerWeekly.com
EZINE: In this quarter's CW Benelux ezine, we ask whether the Netherlands is suffering from digital delusion and if it is losing ground in the digital world.
Posted: 02 Feb 2017 | Published: 09 Feb 2017

ComputerWeekly.com

Navigating the Data Center Networking Architecture and the Relevance of Composable Infrastructure
sponsored by Hewlett-Packard Enterprise
EGUIDE: Download this guide to overcome the complexity modern data center networking architectures create, including the impact of hybrid cloud on workload segregation, service-policy enforcement, and security. Additionally, experts highlight composable infrastructure as a new method for server simplification.
Posted: 03 Feb 2017 | Published: 02 Feb 2017

Hewlett-Packard Enterprise

Case Study: HPE Flexible Capacity and Aldermore Bank, UK
sponsored by Hewlett Packard Enterprise
VIDEO: Learn from Aldermore Bank how to revamp core business and IT strategies by redesigning the IT infrastructure to take advantage of both public cloud scalability and the control on premise IT affords. Learn how Aldermore recharged their DR plan, customer engagement, and more.
Posted: 25 Jan 2017 | Premiered: 14 Dec 2015

Hewlett Packard Enterprise

Pay Only For What You Use With This Consumption-Based It Infrastructure Package
sponsored by Hewlett-Packard Enterprise
RESOURCE: In this infographic discover a service which offers a consumption-based IT payment that aligns cash flow to actual capacity usage, so you don't need to worry about over or under purchasing the breadth of your IT infrastructure.
Posted: 20 Jan 2017 | Published: 20 Jan 2017

Hewlett-Packard Enterprise
 
 
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