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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Cloud Backup and SMB Channel Opportunities
sponsored by Carbonite
WHITE PAPER: This guide talks about the state of cloud backup and storage and it's growing role in the SMB market. Different factors are considered in relation to the needs and resources of SMBs looking into cloud storage and backup.
Posted: 28 Mar 2014 | Published: 30 Apr 2013

Carbonite

IT industry outlook 2014
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This report from CompTIA provides an overview of the size, shape and growth factors of the information technology (IT) industry.
Posted: 17 Apr 2014 | Published: 17 Apr 2014

ComputerWeekly.com

Best Practices for Getting the Most Out of Mobile ERP and Integrating WMS into Existing ERP Software
sponsored by IFS
EGUIDE: This expert e-guide from SearchManufacturingERP.com answers your most frequently asked questions regarding mobile ERP, and reveals best practices for integrating ERP with your warehouse management system.
Posted: 11 Mar 2014 | Published: 11 Mar 2014

IFS

What's Really on a CIO's Wishlist
sponsored by Peak 10
WHITE PAPER: This exclusive whitepaper presents a list of five things that CIOs really want.
Posted: 14 Mar 2014 | Published: 14 Mar 2014

Peak 10

CentraStage Endpoint Management
sponsored by CentraStage
WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

CentraStage

Social Media: A Unified Strategy for Success
sponsored by Hootsuite
WHITE PAPER: In order to uncover the true value of social media, companies should employ a unified social media strategy across all departments. View this informative white paper to learn how to craft a cross-functional approach to social media, and explore the challenges and opportunities for social media in various departments.
Posted: 16 Apr 2014 | Published: 16 Apr 2014

Hootsuite

HP Fundamentals: Decreasing IT Risk in the age of cloud, big data, and virtualization
sponsored by Hewlett-Packard Company
WEBCAST: Watch this informative webcast to discover how you can lower the risk of adopting more complex IT innovations, such as cloud and virtualization, so your organization can reap the benefits of such technologies without sacrificing security.
Posted: 07 Apr 2014 | Premiered: Apr 2, 2014

Hewlett-Packard Company
 
 
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