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Computer Telephony Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

A Computer Weekly buyer’s guide to hybrid cloud
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Computer Weekly looks at how to find the best hybrid cloud provider for your organisation, the impact of hybrid cloud on the infrastructure manager and how Microsoft is catching up with the cloud market with Azure.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

ComputerWeekly.com

Reengineering IT Discovery with Analytics and Visualization
sponsored by IBM
WHITE PAPER: This whitepaper covers the growing need for a complete and accurate IT discovery method that can be quick. It offers analytics for logical dependency mapping as the solution.
Posted: 19 Mar 2014 | Published: 15 Jan 2013

IBM

How Technology Is Transforming Finance
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This resource collects articles from CIO and The Economist Intelligence Unit regarding how technology is transforming finance and the growing partnership between finance and IT.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

Oracle Corporation UK Ltd

Is Your IT Infrastructure Keeping Up?
sponsored by VCE
DATA SHEET: Check out this concise resource to discover how converged infrastructures are helping organizations keep up with the rapidly evolving business needs.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

VCE

Key Considerations for a Converged Infrastructure
sponsored by Bull
EGUIDE: Explore thie e-guide to learn more about how you can optimize your data center with an approach that's designed "with virtualization and cloud in mind."
Posted: 22 Apr 2014 | Published: 22 Apr 2014

Bull

Taking A User-Centric Approach to IT
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers a solution that will help you deliver a more mobile, social and user-centric approach to IT.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

BMC Software, Inc.

Cutting the Complexity out of BPM
sponsored by IBM
EGUIDE: This expert e-guide highlights 2 aspects of complexity in BPM – one political and cultural, the other technical – and how best to keep on track and cut the complexity out of these initiatives.
Posted: 25 Mar 2014 | Published: 25 Mar 2014

IBM
 
 
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