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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: View this informative report to find out if businesses leverage the power of connected technology to simplify and accelerate work—or if they still use inefficient, manual tools for mundane administrative tasks.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

Unlocking the Power of Business Analytics in Oracle Cloud
sponsored by Oracle Corporation
WEBCAST: LOB managers want cloud solutions that are contrary to core IT values and are turning to shadow BI projects to satisfy their needs. Cloud BI provides balance between LOBs and IT. Watch this webcast to learn how Oracle Analytics Cloud can create a partnership between the two.
Posted: 13 May 2015 | Premiered: May 13, 2015

Oracle Corporation

Oracle Enterprise Manager 12c: From Zero to Cloud—Accelerated
sponsored by Oracle Corporation
WHITE PAPER: By transforming IT into a business-centric provider of services accessible from anywhere, you can have a more agile, efficient, and innovative enterprise.This white paper explains how you can transform IT into an agile, enterprise-class cloud.
Posted: 13 May 2015 | Published: 13 May 2015

Oracle Corporation

Leadership Compass: Surveying Access Governance Options
sponsored by Dell Software
WHITE PAPER: The Access Governance vendor landscape is growing. Find out who leads in innovation, product features and market reach.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Storage Redefined
sponsored by SearchServerVirtualization
EBOOK: Software-defined storage joins the virtualization discussion, and it could play a key role in future-proofing an infrastructure.
Posted: 06 May 2015 | Published: 06 May 2015

SearchServerVirtualization

NSS Labs Next-Generation Firewall Product Analysis Report
sponsored by Dell Software
TECHNICAL ARTICLE: NGFWs are exploding in popularity. Find out which vendors give you the easiest deployment and management options.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

How SaaS Apps are Reshaping the Face of IT
sponsored by Matrix42
EGUIDE: In this e-guide, learn how to make mobile app dev platforms, management suites, and backup products work together. In addition, discover top tips for making SaaS integration an on-going IT priority.
Posted: 19 May 2015 | Published: 19 May 2015

Matrix42
 
 
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