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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Disaster Recovery’s Treacherous Terrain
sponsored by IBM
RESOURCE: Can your business continuity team navigate today's challenging environment? Access this infographic to take a look at today's DR landscape, and discover how other pros are using analytics to predict service disruptions, all under the pressure of meeting rapidly rising business leaders' expectations of DR capabilities.
Posted: 27 Sep 2016 | Published: 27 Sep 2016

IBM

Modern Infrastructure E-zine – September 2016
sponsored by SearchITOperations
EZINE: The stand-alone server market finds itself overmatched by a variety of converged systems that might just be more equipped to handle today's infrastructure. This Modern Infrastructure e-zine details the impact of converged systems on the server market and explores motivation behind a multicloud strategy, basics of immutable infrastructure, and more.
Posted: 20 Sep 2016 | Published: 20 Sep 2016


4 Key Metrics Say it’s Time for a Server Refresh
sponsored by Dell EMC and Microsoft
DATA SHEET: Explore four metrics that say it's time for a server refresh and learn how next generation servers are designed to deliver faster, more reliable performance for today's virtualization, converged IT, hybrid cloud, and big data environments.
Posted: 20 Sep 2016 | Published: 29 Jul 2016

Dell EMC and Microsoft

Sensible one-page thoughts on managing performance
sponsored by ComputerWeekly.com
EGUIDE: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of short, digestible articles, written especially for Computer Weekly.
Posted: 28 Sep 2016 | Published: 28 Sep 2016

ComputerWeekly.com

How the HC380 is Changing the Hyper-Converged Market
sponsored by NTT ICT
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 06 Sep 2016 | Premiered: 16 Mar 2016

NTT ICT

Magrath LLP Protects Global Infrastructure with DRaaS
sponsored by Databarracks
CASE STUDY: Today's legal IT landscape has shifted – and one of a law firm's biggest fears is the threat of ransomware and the potential disruption it could cause. Find out how one law service implemented a DRaaS to deliver fast and secure recovery from any ransomware attack.
Posted: 15 Sep 2016 | Published: 15 Sep 2016

Databarracks

A Quantum Leap Forward for Oracle
sponsored by Dell EMC
WHITE PAPER: Switch to EMC DSSD D5 for faster database environments, improved agility, simplified operations and vendor flexibility.
Posted: 12 Sep 2016 | Published: 12 Sep 2016

TOPICS:  IT Management
Dell EMC
 
 
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