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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Introducing a high-performing, flexible desktop virtualization software
sponsored by Dell, Inc.
DATA SHEET: This informative data sheet highlights a desktop virtualization software solution that combines multiple desktop virtualization technologies in one easy-to-use, integrated system for rapid, secure administration. Find out the benefits to this technology and how its meeting the requirements for greater levels of flexibility and control.
Posted: 23 Mar 2015 | Published: 03 Dec 2014

Dell, Inc.

The Impact of Big Data, Mobile, Customer Expectations and Cloud on Analytics
sponsored by IBM
WHITE PAPER: Analytics are changing fast. Learn about tools that grow and evolve with your needs, without the need to re-architect.
Posted: 19 Mar 2015 | Published: 19 Mar 2015

TOPICS:  IT Management
IBM

What Real Customers Say: Virtualisation with Operations Management
sponsored by VMware
EBOOK: View this eBook to see what real customers have to say about the benefits of virtualization with built-in management capabilities, and get advice for how to overcome some of the challenges you could face with virtualization deployment.
Posted: 13 Mar 2015 | Published: 13 Mar 2015

VMware

Three Ways to Achieve Fast and Affordable IT in an Always-On World
sponsored by VMware, Inc.
WHITE PAPER: This white paper can help you keep your IT systems up and running well 24/7.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

VMware, Inc.

City council reduces desktop maintenance costs by 35%
sponsored by Dell, Inc.
CASE STUDY: This case study explores how an organization transformed its physical desktops and applications into on-demand virtual services by adopting a technology to manage, secure, and provision virtual desktop environments by delivering virtual applications and desktops from multiple hypervisors through a single user access point and management center.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Dell, Inc.

Orchestration For Modern IT: Helping IT Accelerate Business
sponsored by ServiceNow
WHITE PAPER: View this white paper to learn how orchestration can help manage the cloud and accelerate your business.
Posted: 27 Mar 2015 | Published: 01 May 2013

ServiceNow

Focus on learning, not technology
sponsored by Dell, Inc.
CASE STUDY: Access this case study to find out how one school district opted for a virtualized desktop PC environment in the classrooms and take-home laptops for freshmen. Learn how implementing desktop virtualization via thin clients and a private cloud enabled them to ease IT data center management while optimizing access to learning resources.
Posted: 23 Mar 2015 | Published: 29 Nov 2013

Dell, Inc.
 
 
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