Computer Telephony Integration

WHITE PAPER: When it comes to IT certifications, not all certifications are equally valued by companies. Find out the top 15 certifications most in demand for 2012 and what their corresponding salaries are on average. Discover which certifications will net you a 6-figure salary.

Posted: 02 Feb 2012 | Published: 02 Feb 2012

EZINE: 2011 has been a year of challenges and opportunities for the channel, including the ongoing credit squeeze and the growth and positive experiences in amongst the eurozone crisis. This issue looks at what vendors, distributors and resellers have made of the last twelve months and what technologies the channel should be pitching in 2012.

Posted: 14 Dec 2011 | Published: 14 Dec 2011

ASSESSMENT TOOL: The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.

Posted: 27 Jan 2012 | Published: 27 Jan 2012

WHITE PAPER: This paper will uncover the performance results of companies that have implemented an enterprise resource planning (ERP) system versus those that have not. It will also examine the capabilities that companies with ERP have over non-ERP companies.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

EGUIDE: Automating data center processes may seem like a cure for tight IT budgets, but if you implement it incorrectly you risk incurring extra costs. Access this expert e-guide to find out how to overcome the top five common automation errors made when automating IT tasks, plus more.

Posted: 02 Dec 2011 | Published: 02 Dec 2011

WHITE PAPER: This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting.

Posted: 05 Jan 2012 | Published: 05 Jan 2012

EZINE: In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now.

Posted: 12 Dec 2011 | Published: 12 Dec 2011

ESSENTIAL GUIDE: This paper from Kurt Salmon identifies the common inhibitors to innovation and how to overcome them, and sets out some important principles that can help organizations establish innovation more firmly within their normal operations.

Posted: 16 Nov 2011 | Published: 16 Nov 2011

EZINE: In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now.

Posted: 30 Jan 2012 | Published: 30 Jan 2012

WHITE PAPER: This white paper describes two strategies organizations can employ to maximize the returns from their enterprise resource planning (ERP) investments: use a proven methodology to speed implementation and achieve ROI faster, and define and track metrics to measure progress in meeting business objectives.

Posted: 05 Jan 2012 | Published: 05 Jan 2012