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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Cisco UCS and Intel Xeon Processors: 100 World-Record Performance Results
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: If you are looking to get the optimal performance out of your data center processers than you should look no further than Cisco's architecture offerings, which have set performance with their first-to-market results.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

CISCO & INTEL® XEON® PROCESSOR

Hybrid IT: The Best of All Worlds
sponsored by CenturyLink Technology Solutions
WHITE PAPER: This exclusive whitepaper offers up a hybrid IT approach as the solution for meeting the rapid changes and demands of today's business world.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

CenturyLink Technology Solutions

Five Secrets of Highly Effective Data Centers
sponsored by CISCO & INTEL®
WHITE PAPER: This white paper examines 5 important strategies that organizations have adopted to overcome the limits of traditional IT infrastructure and transform their data centers to support innovation and growth.
Posted: 03 Oct 2014 | Published: 03 Oct 2014

CISCO & INTEL®

Security Intelligence Is the Smart Way to Keep the Cloud Safe
sponsored by IBM
WHITE PAPER: Find out how an integrated IBM suite of intelligence solutions consolidates and analyzes data from across the cloud to provide organizations with visibility and control, to help better secure cloud environments.
Posted: 08 Oct 2014 | Published: 31 Oct 2013

IBM

IBM Cloud Manager Delivers a New Level of Support and Advanced Cloud Capabilities
sponsored by IBM
EGUIDE: Find out how the IBM Cloud Manager can help IT shops and corporate users.
Posted: 16 Oct 2014 | Published: 16 Oct 2014

IBM

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM

Stop the Finger-Pointing: Managing Tier 1 Applications with VMware vCenter™ Operations Management Suite™
sponsored by VMware, Inc.
WHITE PAPER: This exclusive whitepaper will show you how to take a new approach the operations management that will help IT identify the source of problems and end the constant finger pointing.
Posted: 10 Oct 2014 | Published: 11 Oct 2012

VMware, Inc.
 
 
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