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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Take Authentication Beyond Passwords with Secure Remote Access
sponsored by HID
VIDEO: This short video describes how you can take authentication beyond passwords with HID Global's ActivID® authentication solutions, which provide secure remote access supporting the latest tablet and mobile devices.
Posted: 20 Oct 2014 | Premiered: 20 Oct 2014

HID

10 Things Every IT Manager Must Know About the Enemy Within
sponsored by Clearswift
WHITE PAPER: This white paper contains critical information on where insider threats originate and explores one company's innovative tools for preventing data breaches within your enterprise.
Posted: 16 Oct 2014 | Published: 16 Oct 2014

Clearswift

Manage IT like a Super Hero: Save time, Reduce cost and Innovate in the era of Cloud
sponsored by IBM
WEBCAST: Register for this exclusive event to explore some IBM solutions that can help you operations, performance, analytics, automation and delivery of IT services in today's complex on-premise and cloud environments.
Posted: 24 Oct 2014 | Premiered: Sep 30, 2014

IBM

The MPS opportunity for SMBs
sponsored by ComputerWeekly.com
ANALYST REPORT: Analysts Louella Fernandes and Clive Longbottom examine the need for Managed Print Services (MPS) and how SMBs are faring as they embark on their MPS journey.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

ComputerWeekly.com

CW Buyer's Guide to Enterprise Collaboration
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: In this 10-page buyer's guide, Computer Weekly highlights what the IT leader needs to know to decide on the future of the organisation's communications strategy.
Posted: 20 Oct 2014 | Published: 20 Oct 2014

ComputerWeekly.com

The Definitive Guide to Managing Cloud Security
sponsored by Cisco & Fujitsu
BOOK: This helpful book serves as a clear and unbiased guide to navigating the complexities of cloud security.
Posted: 17 Oct 2014 | Published: 17 Oct 2014

Cisco & Fujitsu

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel
 
 
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