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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Secure Remote Access to VPN with Mobile and Tokenless Authentication
sponsored by HID
VIDEO: This short video depicts how mobile workers can gain secure remote access to the company VPN with mobile and tokenless authentication from HID.
Posted: 22 Oct 2014 | Premiered: 22 Oct 2014

HID

HP Financial Services in brief
sponsored by Hewlett-Packard Limited
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Limited

The Enemy Within: The Changing Face of Threats to Information Security
sponsored by Clearswift
WHITE PAPER: This white paper discusses the danger that insider threats present to your enterprise, as well as strategies for protecting your company's critical information.
Posted: 21 Oct 2014 | Published: 17 Oct 2014

Clearswift

Secure Identity and Smart Employee ID Solutions
sponsored by HID
VIDEO: This short video introduces HID Global's innovative approach to access management, in which one single ID credential provides fast, convenient access to doors, data, and cloud applications.
Posted: 17 Oct 2014 | Premiered: 17 Oct 2014

HID

Five Security Considerations in the Mobile Age
sponsored by IBM
WHITE PAPER: This white paper enumerates five security considerations for enterprises in the mobile age and provides a thorough introduction to enterprise mobile applications.
Posted: 07 Oct 2014 | Published: 31 Dec 2012

IBM

The Definitive Guide to Managing Cloud Security
sponsored by Cisco & Fujitsu
BOOK: This helpful book serves as a clear and unbiased guide to navigating the complexities of cloud security.
Posted: 17 Oct 2014 | Published: 17 Oct 2014

Cisco & Fujitsu

Enhanced Monitoring for VMware Infrastructure
sponsored by Gigamon
WHITE PAPER: Access this white paper to learn how you can deliver enhanced monitoring for your VMware infrastructure. You'll learn how this solution delivers pervasive visibility for monitoring, analysis, and security tools into the virtual environment and private cloud.
Posted: 23 Oct 2014 | Published: 30 Jun 2014

Gigamon
 
 
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