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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Converged System Overview: VersaStack
sponsored by IBM
WHITE PAPER: This ESG brief explores one converged infrastructure system and dives into its many benefits like easy-of-use, efficiency, and versatility. Read on and see the reasons why businesses chose to deploy this system over others.
Posted: 17 May 2016 | Published: 17 May 2016

IBM

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

Managing IT Operations in the Real World: How Customers Use vRealize to Drive Data Center Efficiency
sponsored by VMware
WHITE PAPER: Business demands are growing and the classic siloed data center architecture isn't fast enough to keep up with your competitors. It is time to automate our way to a faster, more agile age. Access this white paper to explore 3 case studies that highlight the benefits of automated IT infrastructures.
Posted: 26 May 2016 | Published: 31 Dec 2014

VMware

How the HC380 is Changing the Hyper-Converged Market
sponsored by Hewlett Packard Enterprise
VIDEO: This video dives into one particular hyper-converged system and examines how it's changing the market unlike any other system in the field. View now and learn what the hyper-converged market holds in the future.
Posted: 11 May 2016 | Premiered: 11 May 2016

Hewlett Packard Enterprise

Produce IT and Business Value with Connected Manufacturing
sponsored by Hewlett-Packard Enterprise
RESOURCE: Discover how to use IT connected manufacturing to simplify the design, production and delivery of your products to market. Give your OEMs the power to understand what the consumer wants, to sell into new and emerging markets, and to bring innovative products and services to market.
Posted: 13 May 2016 | Published: 13 May 2016

Hewlett-Packard Enterprise

How Box Platform Helps Businesses Build Better Apps
sponsored by Box
WEBCAST: Discover how to build better apps that ease secure content sharing within and outside of your enterprise. Tune in to overcome cumbersome content sharing, and discover how content Platform-as-a-Service can transform your organization—from outside users to IT.
Posted: 16 May 2016 | Premiered: May 16, 2016

Box

Hyperconverged vs. Converged IT Infrastructure Explained
sponsored by IBM
EGUIDE: Organizations are still suitably wary of IT infrastructure convergence, given its all-or-nothing nature. Learn when you should use hyper-converged vs. converged IT infrastructure and discover why HCI is particularly effective for remote data center projects, as well as notoriously resource-intensive deployments like VDI.
Posted: 23 May 2016 | Published: 18 May 2016

IBM
 
 
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