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Computer Telephony Integration

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E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The Definitive Guide to Managing Cloud Security
sponsored by Cisco & Fujitsu
BOOK: This helpful book serves as a clear and unbiased guide to navigating the complexities of cloud security.
Posted: 17 Oct 2014 | Published: 17 Oct 2014

Cisco & Fujitsu

Security in the Hybrid Cloud, Now and in 2016
sponsored by F5 Networks
RESOURCE: The infographic illustrates current security practices in the hybrid cloud and investigates where these trends are likely to head by 2016.
Posted: 21 Oct 2014 | Published: 21 Oct 2014

F5 Networks

Data Loss Prevention Insights from Security Executives
sponsored by Symantec Corporation
WHITE PAPER: This white paper examines findings from a recent study on data loss prevention programs that interviewed 130 CISOs, VPs, directors, and managers.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Symantec Corporation

Great Customer Service Takes off at WestJet
sponsored by IBM
VIDEO: Learn why WestJet turned to IBM Security Identity and Access Management to gain a better understanding of its guests.
Posted: 09 Oct 2014 | Premiered: 24 Oct 2013

IBM

Time for a New Colocation Provider? 5 Ways to Know for Sure
sponsored by Iron Mountain
WHITE PAPER: Your data center colocation choices are of the utmost importance. The wrong choice can put you at risk of downtime, exceeding capacity, unsuccessful disaster recovery, or regulatory noncompliance. Access this resource to learn the 5 ways to know if it's time to search for a new colocation provider.
Posted: 21 Oct 2014 | Published: 20 Oct 2014

Iron Mountain

Prefabricated Data Center Modules Provide Predictable Performance
sponsored by Schneider Electric
VIDEO: This video examines how combining a high level of integration together with factory assembly and testing enables Schneider Electric's prefabricated data center modules to take a lot of the guesswork out of designed facility performance.
Posted: 30 Oct 2014 | Premiered: 13 Jan 2014

Schneider Electric

Gartner Predicts 2014: Identity and Access Management
sponsored by IBM
WHITE PAPER: Find out what Gartner's security analysts predict for the identity and access management space for 2014 and beyond.
Posted: 08 Oct 2014 | Published: 26 Nov 2013

IBM
 
 
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