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Computer Telephony Integration

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Computer Telephony Integration Reports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Server Workload Migrations With Effective Disaster Recovery
sponsored by Acronis
WHITE PAPER: This white paper describes the challenges faced when migrating production systems to dissimilar hardware or another hypervisor platform. Read on to see how a backup technology can address these challenges and allow your enterprise to migrate production workloads to and from any platform, support disaster recovery and system replication, and more.
Posted: 20 Jan 2016 | Published: 30 Sep 2014

Acronis

Performance Monitoring for Your Virtualized Infrastructure: Considerations and Checklist
sponsored by eG Innovations, Inc.
WHITE PAPER: In this white paper, you will find a checklist of monitoring-related criteria that both enterprises and service providers should consider with due diligence when managing application performance for virtualized Citrix infrastructures.
Posted: 05 Feb 2016 | Published: 31 Jan 2016

eG Innovations, Inc.

What Story Does Your IT Security Tell?
sponsored by Prelert
DATA SHEET: In this resource, you will discover how to analyze log data and locate anomalies in order to combat advanced cyberthreats with an anomaly detection application. Access this resource to apply behavioral analytics to any data resource—including Windows event logs, DNS logs, and firewall logs.
Posted: 28 Jan 2016 | Published: 31 Dec 2015

Prelert

Client Study: Security Intelligence
sponsored by IBM
WHITE PAPER: This report features quantitative statistics documenting the required time, skills and the typical workflow IT security teams utilize to investigate suspected network attacks, security breaches and recognized data loss scenarios. Uncover findings from 196 US IT and IT security practitioners.
Posted: 25 Jan 2016 | Published: 31 Jul 2015

IBM

A CIO's Guide to the Data Quality Tools Market: Benefits and Shortcomings
sponsored by Trillium Software
WHITE PAPER: In this CIO white paper, you will evaluate the current data quality tool market's offerings. Read on to learn how to deploy metadata management, adaptors for specific data structure types, and more in your IT infrastructure to bolster operations support.
Posted: 15 Jan 2016 | Published: 18 Nov 2015

Trillium Software

Your Industry is Ready to Grow - Is your Infrastructure Ready?
sponsored by Infor
WHITE PAPER: You need assurances that your underlying IT infrastructure is primed to support industry growth, and flexible enough to integrate with external applications. Access this infographic to learn how cloud-based tools can help you enjoy these benefits without huge upfront costs, concerns about obsolescence, or expensive upgrades.
Posted: 21 Jan 2016 | Published: 21 Jan 2016

Infor

Top 10 Things You Need to Consider When Buying a Hyper-converged Infrastructure
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper illustrates how to rein in IT complexity and promote increased flexibility and agility in your organization with hyper-converged infrastructure. Read on to be introduced to the 10 most crucial factors to consider when contemplating hyper-convergence to remove resource silos and improve IT.
Posted: 05 Feb 2016 | Published: 30 Jun 2015

Hewlett-Packard Enterprise
 
 
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