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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Morgan Stanley Achieves Cost Savings with HP Autonomy
sponsored by Hewlett-Packard Company
CASE STUDY: Discover why Morgan Stanley selected HP Autonomy to drive its archiving, supervision, search and other applications.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Hewlett-Packard Company

Securing the Future of Trust on the Internet
sponsored by Symantec Corporation
WHITE PAPER: This white paper explains why public key infrastructure (PKI) is the key to the future of trust on the Internet, and the steps that must be taken to build a stronger, more trustworthy PKI ecosystem.
Posted: 20 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

Protecting Users from Firesheep and other Sidejacking Attacks with SSL
sponsored by Symantec Corporation
WHITE PAPER: This white paper discusses the Firesheep Wi-Fi attack tool and other sidejacking attacks with SSL and explains how to avoid these attacks.
Posted: 15 Jan 2015 | Published: 28 Feb 2014

Symantec Corporation

Financial Services Firm Supports Compliance with Archiving
sponsored by Hewlett-Packard Company
CASE STUDY: Learn why a leading financial institution deployed HP Digital Safe and other HP tools to help manage terabytes of data.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Hewlett-Packard Company

A New Approach to DNS Security
sponsored by Cloudmark
VIDEO: This short video introduces a security platform that provides comprehensive protection of DNS networks, infrastructure, and traffic without the rigidity and cost of most network security solutions.
Posted: 27 Jan 2015 | Premiered: 27 Jan 2015

Cloudmark

Turkey's Registry Agency Resolves Archiving Woes with HP
sponsored by Hewlett-Packard Company
CASE STUDY: Turkey's Central Registry Agency reduced storage costs by 50% with HP Structured Data Manager. Learn more in this study.
Posted: 12 Jan 2015 | Published: 12 Jan 2015

Hewlett-Packard Company

Governance, Risk, and Compliance for Critical Data Movement
sponsored by IBM
WEBCAST: Join this webinar with experts from Forrester Research to learn about the key trends in GRC. Find out how to develop your lines of defense, learn how to measure your organization's GRC maturity, and get three key tips for developing a successful strategy.
Posted: 26 Jan 2015 | Premiered: Jan 26, 2015

IBM
 
 
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