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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

10 Reasons to Use Application and User Management Solution with VDI
sponsored by VMware
WHITE PAPER: Find out how you can take your virtual desktops to the next level with a unified application and user management solution that provides radically faster app delivery while reducing IT costs and explore the top 10 reasons to use this solution in your virtual environment.
Posted: 18 Aug 2016 | Published: 31 Dec 2015

VMware

Empowering IT to Transform and Take Advantage of Revolutionary Technologies
sponsored by IBM
WHITE PAPER: This white paper investigates the core issues holding IT organizations back from contributing to business innovation. Find out how adopting enterprise-ready, open-source database technology can mitigate strained IT resources, and empower your organization with both improved performance and cost-efficiency.
Posted: 22 Aug 2016 | Published: 29 Jul 2016

IBM

Staying Ahead of the Competition by Cutting Costs and Deploying SAP Systems Faster
sponsored by IBM
WHITE PAPER: Uncover how IT-Informatik simplified and optimized its SAP application hosting and cloud services in this case study. Explore the set of technology they adopted to gain homogeneous, cross-platform administration cuts costs and enabled 75% faster SAP applications deployment.
Posted: 18 Aug 2016 | Published: 30 Oct 2015

IBM

SunRice Reboots Their Cyberthreat Defense & ROBO Network Security
sponsored by Palo Alto Networks
CASE STUDY: In this case study, SunRice illustrates how to leverage a centralized security policy management platform to bolster cyber-threat defense and improve visibility of network infrastructure. Access now to streamline network security management and learn how to consolidate outdated legacy appliances.
Posted: 15 Aug 2016 | Published: 15 Aug 2016

Palo Alto Networks

Move to the Cloud with Confidence
sponsored by VMware
WHITE PAPER: Juggling multiple cloud providers can be tricky so it may be worth looking into a cloud network manager who can offer all the services your business needs. Access this white paper to learn how a cloud network manager can provide all the services your business needs under a unified platform.
Posted: 18 Aug 2016 | Published: 18 Aug 2016

VMware

Infrastructure as a Service: The Key to Innovation
sponsored by VMware
WHITE PAPER: Once orderly and predictable, the rulebook has been thrown out the window and it has become a mad dash for consumer attention in the business-to-consumer (B2C) marketplace. Legacy architectures are too slow making IaaS a smart choice. Access this white paper to learn strategies to get the most out of your IaaS.
Posted: 22 Aug 2016 | Published: 22 Aug 2016

VMware

Splunk Everywhere! OS Monitoring in the Cloud
sponsored by Splunk
WEBCAST: Get a holistic view of your cloud environment.
Posted: 08 Aug 2016 | Premiered: Aug 8, 2016

TOPICS:  IT Management
Splunk
 
 
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