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Computer Telephony Integration

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Computer Telephony Integration Reports
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The Rising Value - and Falling Cost - of App and Desktop Virtualization
sponsored by Citrix
WHITE PAPER: Access this white paper to discover the business drivers for desktop virtualization and its value for users, businesses, and IT and learn where costs are falling in the desktop virtualization architecture.
Posted: 18 Sep 2015 | Published: 29 Aug 2014


Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

IBM IT Operations Analytics Come to Life
sponsored by IBM
VIDEO: This video explains the uses of predictive IT operations analytics with a short demonstration on how experts are alerted about possible anomalies or other problems within an application. See how you can use this reactive process to shrink the time it takes to identify and fix t problems in your application environment.
Posted: 18 Sep 2015 | Premiered: 18 Sep 2015


An Integrated Approach to Faster Backups, Reduced Requirements, And More
sponsored by EMC
WHITE PAPER: The following resource outlines why selecting vendors with a long-standing, comprehensive affiliation is a wise approach to filling the gaps in your business continuity schema. Read on to learn how an integrated hardware and software strategy can bring faster backups, among other benefits.
Posted: 17 Sep 2015 | Published: 17 Sep 2015


How Many Clicks Does It Take To Get To the Center of XenDesktop?
sponsored by Dell, Inc. and Intel®
RESOURCE: In this blog post, find out how the teams at Citrix and Dell set out to develop an all-in-one automation tool that helps quickly deploy a desktop virtualization infrastructure with ease. Download now to learn more about the solution.
Posted: 21 Sep 2015 | Published: 06 Aug 2015

Dell, Inc. and Intel®

VDI vs. DAAS: How are Cloud-Hosted Desktops Different?
sponsored by Dimension Data
EGUIDE: Access this exclusive e-guide to examine the benefits of both VDI and DaaS to help you decide whether a data-center hosted or cloud-hosted desktop is best for your organization.
Posted: 24 Sep 2015 | Published: 24 Sep 2015

Dimension Data

The Boardroom Redefined Showcase Overview Demo
sponsored by SAP
VIDEO: In this video, learn about redefining the boardroom. This video seeks to demonstrate a way to meld the boardroom, places, and devices into a real-time enterprise experience. Powered by SAP S/4HANA, it enables business leaders to understand the past, predict the future, and drive execution. Watch now to uncover more.
Posted: 17 Sep 2015 | Premiered: 17 Sep 2015

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