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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

‘Maslow’s Hierarchy of Needs’ Adapted to IT
sponsored by Hewlett-Packard Enterprise
RESOURCE: HPE's Keith Hudgell uses the basic model of human needs to build an IT hierarchy of needs. Learn how to get to the top.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

APIs: Bridging the Bimodal IT Gap
sponsored by TIBCO Software Inc.
WEBCAST: This webcast explores the concept of bimodal IT examines how APIs can connect its two sides, aligning their different cultures, speeds, strategies, and governance. Discover how APIs help expose critical data and open up its availability, creating an interface for Agile development and IT services.
Posted: 18 Nov 2016 | Premiered: Nov 18, 2016

TIBCO Software Inc.

Case Study: The Yield Transforms Australian Agriculture with IoT
sponsored by Microsoft
VIDEO: Tune into this case study as The Yield demonstrates how they transform agriculture decision-making by delivering the data they garner with IoT strategies to industry regulators for fast and informed decisions. Discover how to leverage IoT in the field to turn usable information into real-time actionable insight.
Posted: 05 Dec 2016 | Premiered: 15 Nov 2016

Microsoft

Eat Your Own Dog Food: Migration Shores Up Core Competencies
sponsored by Hewlett-Packard Enterprise
RESOURCE: Following its move to Office 365, HPE Services applies valuable lessons learned to client migration projects.
Posted: 06 Dec 2016 | Published: 06 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

Taming IT Complexity With User Experience Monitoring
sponsored by Catchpoint Systems Inc.
WHITE PAPER: Access this white paper to learn how user experience management fits into the age of digital transformation, how it ensures high-quality delivery of complex digital services, and more.
Posted: 09 Nov 2016 | Published: 09 Nov 2016

Catchpoint Systems Inc.

Three Reasons Cloud-hosted Virtual Desktops Haven't Taken Off
sponsored by Citrix
EGUIDE: Desktop-as-a-service (DaaS) technology has been around for a while now, but relatively few organizations have bought on to this cloud-hosted virtual desktop trend because of a few major DaaS concerns. This e-guide details three reasons cloud-hosted virtual desktops haven't taken off yet.
Posted: 07 Nov 2016 | Published: 07 Nov 2016

Citrix

HPE Integrity Superdome X and Microsoft SQL Server: Designed for Mission-Critical Workloads
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to tackle your most demanding database challenges, and drive mission-critical business performance, with a highly available x86 server platform and Microsoft SQL Server—designed to address your most critical workloads and maximize the uptime of business processing applications.
Posted: 16 Nov 2016 | Premiered: 17 Nov 2015

Hewlett Packard Enterprise
 
 
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