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Computer Telephony Integration

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Computer Telephony Integration Reports
Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010


Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010


Case Study: Unique Software Enables Complete Automation of IT Infrastructure Resource Delivery
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study highlights a cloud platform that allows IT infrastructure to support a continuous delivery model and enables automation of resource delivery. Read on to see how this cloud environment can help decrease your labor expenditure for the deployment of complex technology development and test environments.
Posted: 12 Nov 2015 | Published: 31 Oct 2013

Hewlett-Packard Enterprise

The Data Center Impact of Trends in Cloud, Analytics, Mobile, and Security
sponsored by IBM
WHITE PAPER: This white paper explores the infrastructure implications of today's converging technology forces, and explains how to optimize your software defined environment using data analytics, mobile and cloud computing, and advances in security.
Posted: 12 Nov 2015 | Published: 12 Nov 2015


Camera Streaming Takes the "Hard" Out of Remote Hardware Support
sponsored by Citrix GoToAssit SeeIt
WHITE PAPER: In this white paper, you will learn how to expand your support reach using live camera streaming. Read on to get an exclusive look at 5 mobile streaming use cases and open up opportunities for improved customer service and new lines of business.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

Citrix GoToAssit SeeIt

PayPal Completes a 60 Day Migration to Oracle Exadata
sponsored by Oracle Corporation
EGUIDE: In this e-guide, learn how PayPal took on a migration project that lasted 60 days as opposed to several years. Explore the methods PayPal employed, the database option they chose, and the plans PayPal has for the future of its data management infrastructure.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

RockYou Customer Video
sponsored by Rackspace
WEBCAST: In this webcast, learn why RockYou decided to move their infrastructure to the cloud, and the business benefits they saw from doing so, including: increased uptime, quick and easy scalability, less pressure on internal IT, and more.
Posted: 18 Nov 2015 | Premiered: Jun 25, 2015


Case Study: Old Dominion optimizes physical desktop and VDI support
sponsored by AppSense
CASE STUDY: Access this case study to learn how Old Dominion Truck Leasing adopted a management suite to complement its VDI initiative in order to maintain user profiles in a non-persistent VDI environment.
Posted: 10 Nov 2015 | Published: 10 Nov 2015


Video: How Next-Gen Servers Increase IT Productivity
sponsored by Hewlett Packard Enterprise
VIDEO: This brief video explores 3 questions to ask regarding your server performance. Tune in to learn how you can increase IT staff productivity by switching to next-gen servers that keep up with demand, deliver IT services fast, and more.
Posted: 14 Nov 2015 | Premiered: 14 Nov 2015

Hewlett Packard Enterprise
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