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Computer Telephony Integration

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Computer Telephony Integration Reports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

Improve quality and agility in healthcare and government IT
sponsored by IBM
WHITE PAPER: Read this white paper to learn how applying DevOps and continuous testing improves quality, accelerates delivery, saves costs, and enhances integration.
Posted: 27 May 2015 | Published: 28 Feb 2015

IBM

Bringing Ideas to Life in a Continuously Protected Environment
sponsored by Dell, Inc. and Intel®
CASE STUDY: Access this case study to discover how one organization implemented leading Dell workstations and desktops to fully equip employees with a customized workspace to meet their project needs and enhance their productivity.
Posted: 27 Apr 2015 | Published: 30 Jan 2015

Dell, Inc. and Intel®

Gartner Leaders in Mobile Application Development Platforms
sponsored by IBM
ANALYST REPORT: Escalating customer requirements have the app development market growing. See how Gartner assessed the major vendors.
Posted: 14 May 2015 | Published: 14 May 2015

TOPICS:  IT Management
IBM

Leadership Compass: Surveying Access Governance Options
sponsored by Dell Software
WHITE PAPER: The Access Governance vendor landscape is growing. Find out who leads in innovation, product features and market reach.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

The Cloud at Your Pace
sponsored by Rackspace
WHITE PAPER: Access this white paper for the 8 top cloud concerns and learn how you can address them, while minimizing your risks, and moving to the cloud at your own pace.
Posted: 13 May 2015 | Published: 13 May 2015

Rackspace

How Coke's Bottling Company Moved From Notes to Office 365
sponsored by Dell Software
WHITE PAPER: Coke switched platforms for easier collaboration. Learn how they saved time and resources without impacting end users.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software
 
 
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