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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Data Security is Stormy in the Cloud
sponsored by SafeNet, Inc.
WHITE PAPER: This infographic presents a variety of informative statistics on the widespread struggle to keep data safe in the cloud.
Posted: 11 Dec 2014 | Published: 11 Dec 2014

SafeNet, Inc.

The benefits of Cloud Computing: looking beyond cost savings
sponsored by Kaseya
WHITE PAPER: Access this e-guide to explore the future of cloud and learn how the benefits could be twofold for service providers, increasing IT spending and the value to IT shops.
Posted: 15 Dec 2014 | Published: 15 Dec 2014

Kaseya

IT and Executive Perspective on ITaaS
sponsored by EMC
WHITE PAPER: This white paper details a survey that compares two competing perspectives on various IT topics.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

EMC

Web Application Firewall Buying Guide
sponsored by Imperva
EGUIDE: In this buyer's guide, experts explain how a WAF works, describe the features that different WAFs possess, and reveal how to weight these factors in selecting the right WAF to protect your enterprise's sensitive data.
Posted: 16 Dec 2014 | Published: 16 Dec 2014

Imperva

Security Best Practices for a Cloud-Enabled World
sponsored by IBM
WHITE PAPER: This white paper presents a straightforward approach to cloud security that enables your enterprise to mitigate the risks associated with cloud deployment and usage; improve and standardize your security posture and practices across all environments; and more.
Posted: 01 Dec 2014 | Published: 31 Jul 2014

IBM

The New Hybrid Cloud: Aligning IT and Lines of Business with Dynamic Hybrid Environments
sponsored by IBM
WHITE PAPER: In this paper, you can examine the evolution of hybrid clouds and learn how the latest generation of hybrid cloud solutions enables seamless environment integration and management. Read on to learn how hybrid cloud solutions can bring IT and lines of business together by offering a single solution that meets both groups' specific needs.
Posted: 04 Dec 2014 | Published: 31 Aug 2014

IBM

IT Professionals & Lifelong Learning: The Challenges and Opportunities Impacting Your Team
sponsored by Pluralsight
WHITE PAPER: View this white paper to discover an IT admin training solution that doesn't keep locked in a classroom away from where they matter. Don't let preconceived costs of education hold your admins back; for the same price as a traditional course, you could train your entire staff for a year. How? Read on to find out.
Posted: 08 Dec 2014 | Published: 06 Nov 2014

Pluralsight
 
 
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