IT Management  >   Systems Design and Development  >   Systems Implementation  >   Systems Integration  >  

Computer Telephony Integration

RSS Feed    Add to Google    Add to My Yahoo!
Computer Telephony IntegrationReports
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Driving Innovation to Improve the Customer Experience
sponsored by Hewlett-Packard Company
WEBCAST: This webcast breaks down 5 levels of innovation that can help your business form a better relationship with customers through this new style of IT. Watch to find out how to spark innovation among your IT team and leverage technology to help it along.
Posted: 18 Jul 2014 | Premiered: Jul 18, 2014

Hewlett-Packard Company

Enterprise Information Security in Transition
sponsored by IBM
WHITE PAPER: This white paper boils the reasons behind current issues in the information security field down into four major causes, and also lays out a list of specific, detailed changes that need to be made to the enterprise security model for these core issues to be resolved.
Posted: 28 Jul 2014 | Published: 31 Oct 2012

IBM

How to Stay Competitive in the Evolving ITSM Landscape
sponsored by FrontRange Solutions Inc.
VIDEO: In this video, discover how IT service management's competitive landscape is evolving—and not just focusing on solely the cloud or an on-premise environment. A vendor who provides a hybrid solution will be the one that comes out on top in the end, due to flexibility and scalability.
Posted: 22 Jul 2014 | Premiered: 30 Jan 2014

FrontRange Solutions Inc.

A Hybrid ITSM Solution Designed to Meet Your Needs
sponsored by FrontRange Solutions Inc.
VIDEO: This video explains the flexible, hybrid FrontRange solution that can solve your ITSM needs. Watch now to learn how the automated service delivery lifecycle workflow can save you time and money.
Posted: 29 Jul 2014 | Premiered: 06 Feb 2013

FrontRange Solutions Inc.

The world's most important gathering of CIOs and Senior IT Executives. Goa, India.
sponsored by Gartner
WHITE PAPER: Download this exclusive resource now to learn about the 2014 Gartner Symposium/ITxpo.
Posted: 17 Jul 2014 | Published: 17 Jul 2014

Gartner

Combatting APTs with a Defense-in-Depth Security Approach
sponsored by CDW Corporation
WHITE PAPER: This informative white paper contains critical information on why a defense-in-depth security approach has proven effective in protecting organizations' sensitive data from APTs.
Posted: 22 Jul 2014 | Published: 05 Mar 2014

CDW Corporation

Overview of Office 365
sponsored by CDW Corporation
WEBCAST: This exclusive webcast details the key features of Microsoft Office 365 and will help you work through the implementation process.
Posted: 01 Jul 2014 | Premiered: Jun 10, 2014

CDW Corporation
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement