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Computer Telephony Integration

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Computer Telephony IntegrationReports
 
E-Book: The Executive’s Guide to Contact Center Technology Planning
sponsored by inContact
EBOOK: In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
Posted: 12 May 2010 | Published: 12 May 2010

inContact

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

CW Special Report on IBM
sponsored by ComputerWeekly.com
IT BRIEFING: This special 12-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers, its place in the IT market and its future strategy..
Posted: 15 Aug 2014 | Published: 15 Aug 2014

ComputerWeekly.com

Hit the Resource Management Jackpot: 4 Critical Success Factors for Project-Driven Resource Management
sponsored by Innotas
WEBCAST: Andy Jordan of Projects at Work discusses the 4 critical success factors for effective resource management and how to introduce these into your organization.
Posted: 13 Aug 2014 | Premiered: Feb 20, 2014

Innotas

E-kit: Intelligent Transportation Systems Development
sponsored by IBM
RESOURCE CENTER: Planning, developing, and deploying software is becoming more difficult for development teams across all industries, especially in transportation. Access this e-kit to learn about an end-to-end development technology for intelligent transportation systems that can help you effectively manage the entire systems lifecycle.
Posted: 06 Aug 2014 | Published: 06 Aug 2014

IBM

CIOS With and Without PPM Software Discuss IT Project Governance
sponsored by Innotas
EGUIDE: This e-guide reveals the importance of prioritizing and implementing an IT governance strategy, both with and without PPM, to better ensure IT project efficiency and success.
Posted: 18 Aug 2014 | Published: 18 Aug 2014

Innotas

Build for Growth: Master the ICM Advantage in High Technology - How Incentive Compensation Management Fuels Dynamic, High Performance Technology Businesses
sponsored by IBM
WHITE PAPER: Explore this informative resource to discover how Incentive Compensation Management technology fuels dynamic, high performance technology businesses and creates rewards for the workforce based on clear milestones and variable compensation programs.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

IBM

Webinar: Taking the Integrated Portfolio Management Approach to Agile Projects
sponsored by Innotas
WEBCAST: Attend this on-demand webinar featuring Litded Davis, Director of the Project Management Office at Outsell, as she discusses how her organization is combining JIRA and Innotas to better manage agile projects.
Posted: 14 Aug 2014 | Premiered: Aug 8, 2014

Innotas

IT Service Management Integration - CIO Survey
sponsored by FrontRange Solutions Inc.
WHITE PAPER: In this white paper, discover survey results that capture information on the current state of ITSM integration.
Posted: 24 Jul 2014 | Published: 30 Jun 2012

FrontRange Solutions Inc.
 
 
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