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Computer Telephony Integration

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Computer Telephony IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The CIO Imperative: Think Business
sponsored by Peak 10
WHITE PAPER: This resource offers a set of perspectives on how to view the World of Many Clouds and what steps you can take to align your cloud strategy to capitalize on it. It also lays out the evolving model for IT services consumption, with the role of IT emerging as a services broker for lines of business.
Posted: 20 Mar 2014 | Published: 03 Mar 2014

Peak 10

Cloud Services and the Healthcare Alphabet Soup
sponsored by Peak 10
WHITE PAPER: This whitepaper can serve a sort of cheat sheet for the acronyms and regulations that IT professionals have to work through in the healthcare industry.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

Peak 10

6 Trends for Transforming IT Business Management
sponsored by Autotask Corporation
WHITE PAPER: This graphic whitepaper covers the six trends that are transforming IT business management.
Posted: 30 Jan 2014 | Published: 24 Jan 2013

Autotask Corporation

The Great Debate: One Integrated Business System VS. Siloed Applications
sponsored by NetSuite
WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth.
Posted: 13 Feb 2014 | Published: 31 Dec 2013

NetSuite

Five Easy Steps to Smarter Systems Imaging
sponsored by Dell and Microsoft
WHITE PAPER: This whitepaper takes you through 5 steps for developing a smarter approach to systems imaging that layers a unique set of drivers, updates, applications, configurations and user personality on top of the core configuration images.
Posted: 21 Mar 2014 | Published: 21 Mar 2014

Dell and Microsoft

IBM PureFlex and Flex System: Infrastructure for IT Efficiency
sponsored by IBM
WHITE PAPER: Check out this exclusive resource to discover how IBM PureSystems has helped numerous organizations improve their IT efficiency.
Posted: 06 Mar 2014 | Published: 31 Jul 2013

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: This whitepaper details how a service catalog can help you demonstrate the value of your IT department.
Posted: 28 Mar 2014 | Published: 25 Mar 2014

ServiceNow

Happy Happy Happy: Improving the Life & Legacy of the Project Management Office
sponsored by Innotas
WHITE PAPER: If your Project Management Office can only provide transactional functions such as status reporting, review and project monitoring, it may be time to consider an enterprise cloud-based PPM solution. Access this eBook to find out if your traditional PMO could make you a Sitting Duck. You'll learn important steps for becoming a PMO Commander.
Posted: 04 Mar 2014 | Published: 21 Sep 2013

Innotas

IBM Cognos Lifecycle Manager - Streamline upgrades with automated testing
sponsored by IBM
WHITE PAPER: System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
Posted: 15 Jan 2014 | Published: 31 Oct 2012

IBM
 
 
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