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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and how your company can connect Web, IVR, mobile, and social media touch points.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How to Gain the Most Value from Your Multi-Cloud Ecosystem
sponsored by BMC
WHITE PAPER: By downloading this resource, you'll learn how to unlock the full value from your multi-cloud ecosystem with the management strategy outlined, as well as learn to automate cloud governance and compliance, access all clouds through a self-service catalog, and more.
Posted: 02 Aug 2017 | Published: 02 Aug 2017

BMC

Simplify and Automate IT Management in Your Business
sponsored by Avnet
WHITE PAPER: In order to turn your IT department from a maintenance team into a team that drives business value and innovation, you need to automate your systems whenever you can. Access this white paper to learn how to improve your IT management tools with automation, standardization, and customization capabilities for a dynamic environment.
Posted: 01 Aug 2017 | Published: 01 Aug 2017

Avnet

The 13 Commandments of DevOps
sponsored by OutSystems
WHITE PAPER: DevOps isn't just a buzzword; it's a paradigm shift that impacts the main pillars of an organization: people, processes, and tools. Access this white paper to uncover the 13 guiding principles to ensure that your DevOps initiative is successful.
Posted: 12 Jul 2017 | Published: 12 Jul 2017

OutSystems

The Flux7 Enterprise DevOps Framework
sponsored by Flux7
WHITE PAPER: Learning from the experience of other DevOps adopters, discover how to use an enterprise DevOps framework to streamline the delivery of apps and services. Plus, uncover 7 steps for DevOps and digital transformation success.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Flux7

Faster Business Outcomes
sponsored by Dell EMC
WHITE PAPER: IT speed and agility are vital to success in today's digital economy. Here's what you need to transform your business.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

VDI with Hyper-Converged Infrastructure
sponsored by Dell EMC
WHITE PAPER: VDI deployments often mean costly maintenance for IT. Discover how to streamline and simplify your VDI infrastructure.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

Magic Quadrant for Integrated Systems
sponsored by Dell EMC
WHITE PAPER: Understand Gartner's analysis of the strengths and cautions for the key vendors in the integrated systems market.
Posted: 31 May 2017 | Published: 31 May 2017

TOPICS:  IT Management
Dell EMC

Business Critical Applications on VxRail
sponsored by Dell EMC Intel (Xeon) ®
WHITE PAPER: Delve into this resource to lock-in high availability, resiliency, predictable performance, and mixed workload consolidation for your most demanding business apps with hyper-converged infrastructure (HCI). See how HCI powered by vSAN effectively supports apps like VDI, CRM, SQL Server, and more.
Posted: 12 Jul 2017 | Published: 12 Jul 2017

Dell EMC Intel (Xeon) ®
 
 
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