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Computer Telephony Integration

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Computer Telephony IntegrationWhite Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

How Can You Ensure Stability and Reliability?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can provide the stable and proven enterprise platform you need to bring new levels of simplicity to your IT operations while ensuring your underlying infrastructure is completely secure.
Posted: 08 Oct 2014 | Published: 08 Oct 2014

Red Hat

Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 03 Oct 2014 | Published: 30 May 2014

Red Hat

From MDM to Automation, CPI Charts Course for Managed Services Success with N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study details how one organization was able to transition from a break-fix model to managed services by leveraging the IT channel's #1 RMM and MSP service automation platform.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

N-able Technologies

Five Critical Steps to Achieving an Effective Application Security Program
sponsored by IBM
WHITE PAPER: Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
Posted: 08 Oct 2014 | Published: 31 Dec 2013

IBM

Next-Generation Cost Transparency
sponsored by VMware
WHITE PAPER: This exclusive whitepaper explores how choosing the right technology and enabling complete cost transparency can turn IT into a trusted advisor and strategic partner, allowing them to focus spending on those applications and services with high business value.
Posted: 06 Oct 2014 | Published: 06 Oct 2014

VMware

10 Ways Wire Data Can Help You Conquer IT Complexity
sponsored by ExtraHop
WHITE PAPER: Wire data is the record of everything that is happening in your IT environment in real time, but it's historically been untapped. This white paper highlights 10 ways wire data can help you conquer IT complexity.
Posted: 15 Sep 2014 | Published: 30 Nov 2013

ExtraHop

Understanding the Vendor Neutral Archive
sponsored by BridgeHead Software
WHITE PAPER: Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
Posted: 19 Sep 2014 | Published: 30 Apr 2014

BridgeHead Software

Journey to IT-as-a-Service Powered by Software-Defined Data Centers: An Executive Summary
sponsored by VMware, Inc.
WHITE PAPER: Business demands today are 24/7. This exclusive whitepaper explores the role IT-as-a-Service can play in meeting these demands.
Posted: 08 Oct 2014 | Published: 12 Sep 2013

VMware, Inc.

Data Loss Prevention Insights from Security Executives
sponsored by Symantec Corporation
WHITE PAPER: This white paper examines findings from a recent study on data loss prevention programs that interviewed 130 CISOs, VPs, directors, and managers.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

Symantec Corporation
 
 
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