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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

A Structured Design Approach to Business Automation
sponsored by Red Hat
WHITE PAPER: Discover how to modernize business automation by capitalizing on advances in software development infrastructure, and incorporate them into a new structured, 6-step design approach that eliminates additional risk.
Posted: 21 Jul 2016 | Published: 21 Jul 2016

Red Hat

The Future-Ready Enterprise: Driving Business Results to Prepare for Tomorrow's Challenges
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Discover why the following four key aspects should define your future-ready organization: converged infrastructure, cloud, Big Data, and analytics. Access now to quickly adapt to digital disruption to enjoy better business results by reviewing best practices for developing and extending these four areas.
Posted: 05 Jul 2016 | Published: 31 Oct 2015

Dell, Inc. and Intel®

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper covers the important changes IT needs to make in order to keep up with tech savvy employees and emerging technology trends.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

8 Ways Legacy ERP Harms Businesses
sponsored by NetSuite
WHITE PAPER: Customizations acting like "silicon concrete" can harden legacy ERP against change and slow your business to a crawl. Cloud ERP can free businesses from the brittle, inflexible and change-resistant ERP of the past. Access this white paper to learn 8 ways legacy ERP harms businesses.
Posted: 14 Jul 2016 | Published: 31 Dec 2015

NetSuite

Dedicated Cloud Infrastructure Hosting Your IT
sponsored by BT
WHITE PAPER: This white paper discusses a range of cloud services, the benefits—which include greater agility, flexibility, and efficiency—as well as several case studies that outline the business impacts of this modern IT infrastructure option.
Posted: 28 Jul 2016 | Published: 31 Dec 2015

BT

CIOs Must Move IT From an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
WHITE PAPER: This service portfolio from Gartner offers an analysis of common challenges IT professionals face when communicating strategic business value, the movement from process-optimized to service optimized IT operations and understanding a business context for service delivery. Download now to receive expert recommendations.
Posted: 13 Jul 2016 | Published: 22 Feb 2016

Gartner

Hyperconverged Infrastructure and the Ideal Data Center
sponsored by Stratoscale
WHITE PAPER: A popular option among enterprises seeking the simplest system, hyperconverged infrastructure systems are readily available. With such a plethora of options, which one's best? Access this white paper to learn what to consider when choosing your system such as resource granularity, hardware heterogeneity and more.
Posted: 14 Jun 2016 | Published: 31 Dec 2015

Stratoscale

5 Ways to Create a Successful Innovation Program
sponsored by Spigit
WHITE PAPER: What exactly does it take to create sustainable innovation program, driving impactful results to both the business side and IT? Learn how to implement a successful crowdsourced innovation program with the 5 methods outlined in this white paper.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Spigit
 
 
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