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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Boost your VDI Confidence with Monitoring and Load Testing
sponsored by LoginVSI
WHITE PAPER: This white paper describes the VDI lifecycle. Explore two platforms that together, provide complete coverage throughout the VDI lifecycle – one for the testing and validation phases of VDI projects and the other for VDI performance monitoring once the project moves into the production phase.
Posted: 01 Apr 2015 | Published: 31 Mar 2015

LoginVSI

3 Steps to a Better Team of Architects, Developers and DBAs
sponsored by Dell Software
WHITE PAPER: Your data pros have a huge impact on your entire organization. Learn how to enable world-class collaboration among them.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

The Hidden Costs of Open Source and Homegrown Applications
sponsored by SERENA Software, Inc.
WHITE PAPER: This white paper presents a cost-benefit analysis of open source software vs. commercial options.
Posted: 07 Apr 2015 | Published: 31 Dec 2014

SERENA Software, Inc.

Top 5 Characteristics of Infrastructure Leaders
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: This white paper examines the top five characteristics of IT infrastructure leaders.
Posted: 28 Apr 2015 | Published: 28 Apr 2015

Hewlett-Packard Limited and Intel ®

How Purpose-Built Backup Apps Let You Focus on Recovery
sponsored by Dell Software
WHITE PAPER: "Always on" data is changing data protection. Find out how PBBAs let you meet end-user needs with a smaller footprint.
Posted: 12 May 2015 | Published: 12 May 2015

TOPICS:  IT Management
Dell Software

Reimagining the Server to Deliver Better IT Services
sponsored by Hewlett-Packard Limited
WHITE PAPER: Access the following white paper to learn about a cloud-ready, software-defined infrastructure that can help improve the way your IT department operates and can drastically improve the quality of services delivered. Read on to find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

When IT Service Management isn’t What it Could Be: The Importance of Kaizen in ITSM
sponsored by Unisys
WHITE PAPER: This whitepaper focuses on how you can combine ITSM best practices with a Kaizen approach to eliminate IT inefficiencies and excess costs while modernising your overall service management framework.
Posted: 06 May 2015 | Published: 01 Oct 2014

Unisys

IDC Report: Modernizing Enterprise Application Environments
sponsored by NetApp
WHITE PAPER: The biggest risk for an IT organization is falling behind. Learn how to plan for changes to your storage infrastructure.
Posted: 17 Apr 2015 | Published: 17 Apr 2015

TOPICS:  IT Management
NetApp

Advantages of SSDs for Data Centers
sponsored by Micron Technology
WHITE PAPER: Your data center needs to meet your high performance and scalability needs. Learn about SSD portfolios that can help.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

TOPICS:  IT Management
Micron Technology
 
 
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