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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and what your company can do to meet customer expectations.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Top Ten Reasons to Move to Composable Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover the top 10 reasons IT architects migrate their storage to composable infrastructure. Read this resource to learn how this infrastructure quickly provisions on-premises resources and delivers app stability with software-defined intelligence, unified API, and fluid resource pools.
Posted: 19 Jan 2017 | Published: 19 Jan 2017

Hewlett Packard Enterprise

DevOps Cultural and Technical Values: Leveraging Automation and the Cloud
sponsored by Chef Software
WHITE PAPER: This white paper provides an introduction to the cultural and technical values that are the foundation of DevOps. Discover what pain points you can address faster and more efficiently with this approach, using tools and methods like automation, cloud-based infrastructure, continuous delivery, and more.
Posted: 03 Nov 2016 | Published: 31 May 2015

Chef Software

The Future of Value-added Cloud Services: GPUs as a Service
sponsored by PhoenixNap
WHITE PAPER: Download this resource to discover a cloud infrastructure purpose-built for GPU-intensive application workloads, able to handle media processing, online gaming, transcoding, and more. Learn how to leverage this cloud service with high-performing GPU to fulfill your every app requirement.
Posted: 11 Jan 2017 | Published: 11 Jan 2017


Why RAD is Right for Mobile and Web Front-End Development
sponsored by OutSystems
WHITE PAPER: Discover how to deliver agile, responsive front-end applications with rapid app development (RAD). Read on to meet today's dramatically digital customer journey by upgrading your legacy stacks and mobile app strategy, learning how to overcome the challenges in adopting an open-source stack, and more.
Posted: 05 Jan 2017 | Published: 05 Jan 2017

OutSystems

How to Elevate SLAs for Performance-Driven Customers
sponsored by NetApp SolidFire
WHITE PAPER: Flash storage fuels improved integration, automation, software, QoS and scalability for Fortune 500 IT services firm.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

TOPICS:  IT Management
NetApp SolidFire

All-Flash Storage Enables Next-Gen Cloud
sponsored by NetApp SolidFire
WHITE PAPER: "See how a global IT services provider differentiates itself with a high-performance private cloud platform."
Posted: 01 Nov 2016 | Published: 01 Nov 2016

TOPICS:  IT Management
NetApp SolidFire

Storage Upgrade Delivers for Postage Solutions Provider
sponsored by NetApp SolidFire
WHITE PAPER: Learn how a U.S. Postal Service partner is eliminating downtime and driving the fastest response times in its field.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

TOPICS:  IT Management
NetApp SolidFire

More Efficient Healthcare With Flash-Enabled EMR
sponsored by NetApp
WHITE PAPER: Learn how St. Luke's Hospital enabled EMR systems to respond 30% faster and reduced help desk calls with IT staff.
Posted: 31 Oct 2016 | Published: 28 Oct 2016

TOPICS:  IT Management
NetApp
 
 
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