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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Why is Customer Service So Bad at Handoffs?
sponsored by [24]7
WHITE PAPER: 64% of consumers start their customer service journeys online. Where are the rest going? Access this white paper to learn about automated phone's role in customer experience and how your company can connect Web, IVR, mobile, and social media touch points.
Posted: 17 Jan 2017 | Published: 30 Dec 2016

[24]7

Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Welcome to Your Modern Data Center
sponsored by Dell EMC Dimension Data
WHITE PAPER: Transform your database and business app workloads by consolidating your mission-critical app landscapes, eliminating storage sprawl, and delivering data center modernization with this all-flash array. Read on to unlock infrastructure innovation by utilizing flash built for hybrid cloud workloads, DevOps, VDI, EMR, and more.
Posted: 30 Jan 2017 | Published: 31 Dec 2016

Dell EMC Dimension Data

Reinvent Your Hardware Refresh Cycle with HCI
sponsored by VMware
WHITE PAPER: Because today's landscape of diverse apps and platforms requires a heightened need for speed and security, siloed storage systems just don't cut it. Download this resource to rejuvenate your refresh cycle with hyper-converged infrastructure (HCI) that seamlessly supports an always-on virtualized environment.
Posted: 28 Dec 2016 | Published: 28 Dec 2016

VMware

Best Practices for Deploying VMware vRealize Suite
sponsored by VMware
WHITE PAPER: Use the established best practices illustrated in this guide to ensure a fast, low-risk deployment of a unified cloud management platform that will ease IT complexity. Read on to enact comprehensive cloud management with the tips outlined here, and learn more.
Posted: 15 Dec 2016 | Published: 15 Dec 2016

VMware

Top Ten Reasons to Move to Composable Infrastructure
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Discover the top 10 reasons IT architects migrate their storage to composable infrastructure. Read this resource to learn how this infrastructure quickly provisions on-premises resources and delivers app stability with software-defined intelligence, unified API, and fluid resource pools.
Posted: 19 Jan 2017 | Published: 19 Jan 2017

Hewlett Packard Enterprise

Accelerating your competitive advantage with data center modernization
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper expands upon the key beneficial outcomes of a modernized data center infrastructure as well as the four main areas business executives and IT leaders should focus on when looking for the best return on limited IT investment resources.
Posted: 06 Dec 2016 | Published: 02 Mar 2016

Hewlett Packard Enterprise

Four Must-Haves for a Modern Virtualization Platform
sponsored by VMware, Inc.
WHITE PAPER: In order to succeed in the digital economy, learn how to enable your virtualization platform to simplify the customer experience, enable intelligent operations management, and more. Read on to address 4 fundamentals your virtualization architecture must encompass.
Posted: 06 Mar 2017 | Published: 31 Dec 2016

VMware, Inc.

How to Make Corporate IT Profitable
sponsored by Matrix42
WHITE PAPER: IT has traditionally been seen as a money pit. Taking a new approach enables you to turn it into a profit center. Access this white paper to learn about a holistic approach to IT service management that strives to keep IT's value higher than its cost.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Matrix42

Building a Better Business With Virtualized Infrastructure
sponsored by VMware
WHITE PAPER: Here's how IT services provider GAMO rolled out a state-of-the-art data center in just two months.
Posted: 14 Feb 2017 | Published: 14 Feb 2017

TOPICS:  IT Management
VMware
 
 
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