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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

Increasing IT agility and speed to drive business growth
sponsored by IBM
WHITE PAPER: This white paper outlines an IT strategy and infrastructure that addresses today's challenges and enables dynamic, agile operations. Download now to find out how this new IT strategy takes into account the cloud, data analytics, mobile, social, and security.
Posted: 11 Nov 2015 | Published: 11 Nov 2015


The State of Application Delivery in APAC 2015
sponsored by F5 Networks
WHITE PAPER: In the following infographic, you will discover all you need to know about the state of application delivery in APAC in 2015. Discover why organizations are finding that success depends on the effectiveness of their security infrastructure.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

F5 Networks

7 Reasons to Choose a Managed Service Provider for IT Modernization
sponsored by Unisys
WHITE PAPER: Keeping up with rapid technological growth can put you in over your head. Access this white paper to learn why implementing alone doesn't make sense, and how a managed service provider strategy can help.
Posted: 27 Oct 2015 | Published: 27 Oct 2015


Case Study: Marks and Spencer Empowers Business Analysts
sponsored by TIBCO Software Inc.
WHITE PAPER: In this brief case study, learn how one retail giant supplied self-service data access and empowered employees to confidently use data to answer key business questions without IT support.
Posted: 13 Oct 2015 | Published: 26 Mar 2015

TIBCO Software Inc.

How to Find your Best Choice when Migrating Applications
WHITE PAPER: Here are five ways to select your best choice when migrating applications. Inside, learn how to differentiate migration prowess within the market and ultimately, come away with insight into how to ensure your application migration is as successful and headache-free as possible.
Posted: 07 Oct 2015 | Published: 07 Oct 2015


How to Measure Your IT Department for Better Service Delivery
sponsored by Global Knowledge
WHITE PAPER: From resource availability to necessary improvements, measurements are the key to successfully understanding how your organization is performing. This paper will give you guidance on why measuring is important, how to get started, what types of metrics are available, what should be measured, and how to go about initiating improvements.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Global Knowledge

Transforming Business Processes with Agile Integrated Platforms
sponsored by SAP
WHITE PAPER: In the following white paper, uncover the importance of choosing the right agile integrated cloud vendor and learn about a system that promises to bring the agility, flexibility, and functionality needed to remain competitive now and in the future. Access now to learn more.
Posted: 19 Nov 2015 | Published: 19 Nov 2015


The New Reality of Mac in Business
sponsored by JAMF Software
WHITE PAPER: This white paper explores the state of Mac adoption among enterprises today. Learn how Macs went from being routinely ignored by corporate IT to being widely considered as a suitable match for many organizations, because of software compatibility and other factors.
Posted: 06 Oct 2015 | Published: 06 Oct 2015

JAMF Software

The 8 Core Features of End-to-End User Environment Management
sponsored by AppSense
WHITE PAPER: Access this informative white paper to uncover the technologies that can often be mistaken for delivering true user environment management (UEM) and how they are different. You'll also discover 8 essential components that make up an end-to-end UEM solution.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

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