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Computer Telephony Integration

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Computer Telephony Integration White Papers (View All Report Types)
 
Simplifying Contact Center Technology
sponsored by Oracle Corporation
WHITE PAPER: Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006

Oracle Corporation

The Data Center Build-or-Buy Decision: 6 Key Factors You Should Consider
sponsored by CyrusOne
WHITE PAPER: In this white paper, explore six key factors that will help you make the build vs. buy decision for your data center.
Posted: 20 Mar 2015 | Published: 20 Mar 2015

CyrusOne

Boost your VDI Confidence with Monitoring and Load Testing
sponsored by LoginVSI
WHITE PAPER: This white paper describes the VDI lifecycle. Explore two platforms that together, provide complete coverage throughout the VDI lifecycle – one for the testing and validation phases of VDI projects and the other for VDI performance monitoring once the project moves into the production phase.
Posted: 01 Apr 2015 | Published: 31 Mar 2015

LoginVSI

Data-driven enterprise infrastructure
sponsored by Hewlett-Packard Limited and Intel ®
WHITE PAPER: Access this white paper to learn how big data is enabling IT to cater to customer and business needs. Discover why the right infrastructure is essential to harnessing the power of big data to build your brand to the fullest potential. Assess your business' infrastructure and your readiness to harness the power of big data now.
Posted: 23 Apr 2015 | Published: 28 Feb 2015

Hewlett-Packard Limited and Intel ®

Find the Anomalies in Your Unstructured Data
sponsored by Prelert
WHITE PAPER: This article introduces an anomaly detection program aimed to aid with the analysis of unstructured data.
Posted: 23 Mar 2015 | Published: 27 Feb 2015

Prelert

Higher Education IT Challenges: Three Axes of Optimization for Higher Service Efficiency
sponsored by Efficientip
WHITE PAPER: This exclusive white paper explains three axes of optimization for higher service efficiency in higher education and other enterprises with complex networking needs. Read more to learn about one solution to all of your complex network infrastructure needs.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

The Forrester Wave™: North American ITSM Implementation Services Providers,Q2 2014
sponsored by Unisys
WHITE PAPER: View this informative report issued by Forrester designed to help firms select the ITSM implementation services provider that will assist them in transitioning to the new reality of business services.
Posted: 06 May 2015 | Published: 30 Jun 2014

Unisys

Study Shows Businesses Experience Significant Operational and Business Benefits from Vmware vCenter Operations Management Suite
sponsored by VMware, Inc.
WHITE PAPER: This white paper gives an in-depth look at one such platform, presenting its operational benefits, overall ROI, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

VMware, Inc.

Effective Change Management: Maximizing IT Reliability Through Service Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper examines this critical challenge and discusses how integrating service automation into change management processes that govern technology adoption technologies is the key to ensuring operational efficiency and improved service quality.
Posted: 22 Apr 2015 | Published: 22 Apr 2015

FrontRange Solutions Inc.

Technology: The Secret to Happy (and Productive) Employees
sponsored by Dell, Inc.
WHITE PAPER: Access this detailed infographic to gain insights on current trends in employer technology. Learn IT decision makers' new approaches to considering updated devices for workers, and where employees and their leaders clash.
Posted: 13 Apr 2015 | Published: 31 Dec 2014

Dell, Inc.
 
 
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