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Wireless Service Resellers White Papers (View All Report Types)
 
Enterprise DevOps: Building a Service Oriented Organization
sponsored by Atos
WHITE PAPER: DevOps is a fluid term, but now we need to nail it down. This white paper settles the definition of DevOps and describes the practices that best support it in creating the right organizational structure and managing the transformation.
Posted: 04 Apr 2017 | Published: 30 Nov 2016

Atos

10 Key DevOps Principles for ITSM Practictioners
sponsored by Cherwell
WHITE PAPER: Why is there so much friction between the two? How can they work together? Why can't we all just along? This white paper answers the first two questions, breaking down how DevOps and ITSM work together, and provides you with ten principles to guide ITSM through their portion of the DevOps initiative.
Posted: 07 Aug 2017 | Published: 07 Aug 2017

Cherwell

Moving Workloads from Your Data Center to a Hosted Private Cloud
sponsored by Rackspace
WHITE PAPER: Examine why certain workloads should reside in a data center vs. a hosted private cloud, with the respective challenges of each outlined. Access now to consider why companies are deploying more workloads in a hosted private cloud, including faster access to IT infrastructure, improved scalability, and more.
Posted: 26 Jun 2017 | Published: 18 Apr 2017

Rackspace

Cloud Computing without Compromise
sponsored by IBM
WHITE PAPER: This informative guide explores strategies for effective cloud service delivery and outlines one company's unified platform – offering cloud infrastructure at internet scale.
Posted: 05 Jun 2014 | Published: 31 Dec 2013

IBM

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow

People and Processes: Keys to IT as a Service Success
sponsored by VMware, Inc.
WHITE PAPER: ITaaS has transformed how businesses operate, making them more efficient and smarter.  Learn the eight things you can do as a CIO to accelerate the benefits of ITaaS in your workplace.
Posted: 01 Aug 2013 | Published: 01 Aug 2013

VMware, Inc.

Emerging Markets Are Upbeat on Cloud
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper details the results of an extensive study that was conducted to find out the impact of new trends on IT consumption.
Posted: 17 Dec 2013 | Published: 07 Oct 2013

Cisco Systems, Inc.
 
 
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