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May 22, 2013

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WWW White Papers (View All Report Types)

Software Education Series Part One: A Guide to Service Catalogues sponsored by Cherwell WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. Posted: 25 Jan 2013 \| Published: 23 Jan 2013 TOPICS: CIOs \| IT Best Practices \| IT Consulting Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| Service Creation Tools \| Service Level Management

Technology Industry Survey 2012 sponsored by ComputerWeekly.com WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Workforce

A guide on how to select an ITSM Software Solution in 2013 sponsored by Flycast Partners WHITE PAPER: This white paper is an essential resource for companies that are evaluating or investing in service desk software. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: Data Center Management \| IT Service Management \| IT Services \| Systems Management

An introduction to IT Management as a Service (ITMaaS) sponsored by CA Nimsoft WHITE PAPER: This white paper offers a simple, unified, IT Management as a Service (ITMaaS) solution from CA Nimsoft that could help your business tackle traditional and unprecedented IT challenges. Click to learn more about the benefits of choosing an ITMaaS solution and the tools you can acquire from this approach. Posted: 06 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Cloud Management \| CRM Software \| Database Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| Network Management

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 25 Jan 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

Trends in Managed Services Operations sponsored by N-able Technologies WHITE PAPER: Explore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction. Posted: 17 Apr 2013 \| Published: 17 Apr 2013 TOPICS: Channel Management \| Channel Management Software \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers

Strategies for Managing Social Networking & Personal Web Use in the Workplace sponsored by Total Defense WHITE PAPER: Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business. Posted: 14 May 2012 \| Published: 14 May 2012 TOPICS: Acceptable Use Policies \| Internet Services \| Security Management \| Security Policies \| Social Networking \| Web Application Security

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure sponsored by IBM WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

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