This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
In this eGuide, multiple mobile gurus like Eric Klein and Vikrant Gandhi weigh in on the best practices for mobile management solution providers and teach you what's driving greater tablet adoption.
This white paper examines the ramifications of the growth of shadow IT and examines how you can protect against potential issues. Read on to learn how you can implement a more secure network to keep up with evolving IT demands.
Get an insider's look with this rich white paper, which demonstrates the pros and cons of today's hottest ITSSM tools. After learning the strengths and weaknesses of a variety of programs from an unbiased source, I&O managers will have the right information to better support the production environment.
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