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Unified Communications

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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent  … 
Definition continues below.
Unified Communications White Papers (View All Report Types)
 
Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite
sponsored by Global Knowledge
WHITE PAPER: In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya.
Posted: 29 Oct 2013 | Published: 29 Oct 2013

Global Knowledge

Driving Adoption of Visual Collaboration Technology
sponsored by Dimension Data
WHITE PAPER: If your organization is considering adopting new visual technology, this exclusive article can help. It details the key factors that drive this new technology and how you can make a case for your organization. Read on to learn more.
Posted: 11 Nov 2014 | Published: 11 Nov 2014

Dimension Data

Top 10 Ways to Maximize your Lync Investment
sponsored by Polycom, Inc.
WHITE PAPER: This exclusive white paper takes an in-depth look at 10 ways to maximize your Lync investment.  Read on to learn more.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Polycom, Inc.

Role-Based Access Control in Avaya Aura
sponsored by Global Knowledge
WHITE PAPER: Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.
Posted: 15 Mar 2013 | Published: 15 Mar 2013

Global Knowledge

Step it Up with Microsoft Lync Room System
sponsored by Polycom, Inc.
WHITE PAPER: Learn how the Polycom® CX8000 and Polycom® CX5100, the 360-degree panoramic room view camera with HD active speaker tracking for Lync 2013, are designed to extend the familiar desktop Lync collaboration experience into the conference room making meetings more effective and engaging
Posted: 08 Dec 2014 | Published: 08 Dec 2014

Polycom, Inc.

7 Ways to Improve How Your Healthcare Organization Communicates
sponsored by Vocera
WHITE PAPER: This exclusive white paper details the common challenges healthcare organizations face with communications and collaboration, plus more. Read on now.
Posted: 04 Dec 2014 | Published: 04 Dec 2014

Vocera

Enterpise Collaboration: Avoiding the Productivity and Control Trade-Off
sponsored by IntraLinks, Inc
WHITE PAPER: The following white paper explores why exactly organizations fail to meet the collaborative needs of today and what you can do to improve your success with initiatives. Also learn how to secure enterprise collaboration in 6 steps.
Posted: 18 Apr 2014 | Published: 18 Apr 2014

IntraLinks, Inc

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco
 
 
UNIFIED COMMUNICATIONS DEFINITION (continued): …  personal messaging channel (mailbox) for contact access. Ask your unified communications questions at ITKnowledgeExchange.comThe essence of communication is breaking down barriers. In its simplest form, the telephone breaks distance and time barriers so that people can communicate in real time or near real time when they are not together. There are now many other barriers to be overcome. People can use many different devices to communicate (wireless phones, personal digital assistants [PDA], personal computers [PC], thin clients, etc.), and there are now new forms of communication … 
Unified Communications definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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