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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent
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Definition continues below.
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Unified Communications Reports
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CX-E - The Industry's Most Interoperable UC Solution
sponsored by AVST
WHITE PAPER:
Uncover details about the industry's most interoperable, private cloud unified communications (UC) platform that can help you solve your most critical UC business challenges with solutions for mobile, voice, business processes, and interoperability.
Posted: 04 Apr 2013 | Published: 31 Aug 2012
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Network Evolution University: Video Conferencing and Collaboration
sponsored by SearchUnifiedCommunications.com
VIRTUAL ENVIRONMENT:
In this classroom, our experts examines how desktop video is enabling the focus on collaboration, best practices for using desktop video, and policies to manage its use and protect the network.
Posted: 19 Mar 2013 | Premiered: 19 Mar 2013
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Understanding Your UM Choices
sponsored by AVST
WHITE PAPER:
Open this whitepaper that discusses the pros and cons of the many methods available to deploy unified messaging.
Posted: 02 Apr 2013 | Published: 29 Mar 2013
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5 Ways to Optimize Your Workforce
sponsored by Aspect
WHITE PAPER:
You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.
Posted: 14 Dec 2012 | Published: 14 Dec 2012
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BYOA: The New Reality for the Mobile Workforce
sponsored by LogMeIn, Inc.
WHITE PAPER:
Learn about the rising BYOA movement – bring your own applications – and how to ensure safe, secure, efficient access to business apps from mobile devices.
Posted: 15 May 2013 | Published: 15 May 2013
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Unifying Avaya Aura Messaging
sponsored by Global Knowledge
WHITE PAPER:
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.
Posted: 13 Mar 2013 | Published: 13 Mar 2013
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Our New Global Research Shows Untapped Potential
sponsored by Siemens Enterprise Communications
WHITE PAPER:
In this brief yet informative resource, uncover statistics from a recent survey exploring distributed teams, collaboration technologies, user frustrations, and more!
Posted: 03 Apr 2013 | Published: 03 Apr 2013
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Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business
sponsored by Siemens Enterprise Communications
WHITE PAPER:
This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.
Posted: 01 Apr 2013 | Published: 01 Apr 2013
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Recommended Best Security Practices for Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER:
Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
Posted: 07 Sep 2012 | Published: 30 Mar 2012
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Unified Communications Buyer’s Guide
sponsored by ShoreTel
WHITE PAPER:
This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011
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UNIFIED COMMUNICATIONS DEFINITION (continued): … personal messaging channel (mailbox) for contact access. Ask your unified communications questions at ITKnowledgeExchange.comThe essence of communication is breaking down barriers. In its simplest form, the telephone breaks distance and time barriers so that people can communicate in real time or near real time when they are not together. There are now many other barriers to be overcome. People can use many different devices to communicate (wireless phones, personal digital assistants [PDA], personal computers [PC], thin clients, etc.), and there are now new forms of communication … Unified Communications definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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