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Unified Communications

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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent  … 
Definition continues below.
Unified Communications Reports
 
Provide Fast Triage for UC and SIP Trunking
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: SIP trunking is being broadly deployed to save on UC expenses, but not at the expense of quality service. The complexity of these multivendor implementations requires an agnostic service assurance solution to reduce time lost to vendor finger-pointing and quickly point at the source of the problem.
Posted: 23 Nov 2015 | Published: 23 Nov 2015

NetScout Systems, Inc.

Take Team Collaboration to the Next Level: A UC Webcast Series
sponsored by Polycom, Inc.
WEBCAST: In this four-part webcast series, you will discover how to take your team collaboration to the next level by upgrading your conference phone, mobilizing meeting spaces, and driving presence in your organization.
Posted: 24 Nov 2015 | Premiered: Nov 24, 2015

Polycom, Inc.

The Buyer's Guide to Unified Communications Security & Business Continuity
sponsored by ThinkingPhones
WHITE PAPER: Although unified communications comes with a whole range of business benefits, it still has risks -- especially when it comes to mobile devices. Here are 5 steps to educate yourself on common UC pitfalls and achieving long-term security and stability in your unified communications environment.
Posted: 12 Mar 2015 | Published: 12 Mar 2015

ThinkingPhones

Making the Most of Microsoft Lync
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: Enterprises are investing in collaboration tools to improve productivity and communications. Users adapt to these solutions and quickly become intolerant of delays and disruptions, thus rapid triage and restoration of services becomes a necessity.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

Communicate and Collaborate Your Way
sponsored by SPS Commerce, Inc.
WHITE PAPER: This 3 page resource discusses one UC&C process that offers a team of consultants who will help you deploy a collaboration environment, regardless of your scale or individual peculiarities.
Posted: 06 Feb 2016 | Published: 31 Dec 2014


Helping Customers Reach You However They Want
sponsored by IP Solutions
WHITE PAPER: In this informative white paper, learn data-backed insights that describe why enabling omnichannel customer engagement is so important. Also learn about 3 areas to focus on when adding omnichannel.
Posted: 29 Sep 2015 | Published: 29 Sep 2015

IP Solutions

5 Guidelines to Boost Productivity and Enable Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: In this white paper, you will learn 5 guidelines for enhancing UC&C in your business, including the use of unified messaging, Wi-Fi calling, and conference bridges. Read on to access these 5 tips for remote collaboration.
Posted: 19 Aug 2015 | Published: 19 Aug 2015

Polycom, Inc.

A Guide to UC Cloud Services Providers and Their Security Measures
sponsored by Carousel Industries
EGUIDE: In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

Carousel Industries

Manage Voice, Video Communications in Call Centers with a UC Platform
sponsored by NetScout Systems, Inc.
PRODUCT OVERVIEW: In this white paper, learn how unified communications technologies can help your organization better utilize converged IT infrastructure and how to ensure high media quality and streamline interactions.
Posted: 24 Nov 2015 | Published: 24 Nov 2015

NetScout Systems, Inc.

The CIO’s Role in the Move to ‘Pervasive Video’
sponsored by Cisco
WHITE PAPER: This short paper discusses the trend of videoconferencing towards ubiquitous use within enterprises.
Posted: 08 Feb 2016 | Published: 08 Feb 2016

Cisco
 
 
UNIFIED COMMUNICATIONS DEFINITION (continued): …  personal messaging channel (mailbox) for contact access. Ask your unified communications questions at ITKnowledgeExchange.comThe essence of communication is breaking down barriers. In its simplest form, the telephone breaks distance and time barriers so that people can communicate in real time or near real time when they are not together. There are now many other barriers to be overcome. People can use many different devices to communicate (wireless phones, personal digital assistants [PDA], personal computers [PC], thin clients, etc.), and there are now new forms of communication … 
Unified Communications definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary

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