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How Transactional Analytics is Enabling Digital Payments Transformation
sponsored by Aerospike
WHITE PAPER: Learn how transactional analytics can help you keep up with the rapid changes wrought on eCommerce by technologies like mobile payment apps and non-banking payment service providers (FinTech). Discover how to leverage a database with a hybrid memory architecture and machine learning to transform digital payments.
Posted: 20 Apr 2017 | Published: 20 Apr 2017


IT Service Management Blueprint: Consolidate and Gain Control of Your Service Desk
sponsored by ServiceNow
WHITE PAPER: This white paper offers a blueprint for getting your help desk under control, while advancing service management delivery within your organization. Read on to discover suggested steps to enhance ITSM, including how to consolidate apps and data, organize services, and more.
Posted: 21 Mar 2017 | Published: 31 Dec 2016

ServiceNow

ABCs of ITILĀ®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITILĀ® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

10 Capabilities of Global Finance Management Systems
sponsored by Infor
WHITE PAPER: Discover 10 key capabilities that can make your financial management system and processes an asset to global expansion. From finding and retaining the right talent to managing complex tax structures, your choices should enable you to easily handle the challenges of expanding your business globally.
Posted: 24 Aug 2016 | Published: 24 Aug 2016

Infor

Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

Equipping Financial Advisors with Wealth Management Tools for the Digital Era
sponsored by Accenture
WHITE PAPER: Thanks to a proliferation of resources, the financial advisor no longer serves as the sole conduit between the individual client and the investment community. Discover which wealth management tools are making the greatest impact on the client experience so financial advisors can better equip themselves for the digital era.
Posted: 16 Nov 2016 | Published: 31 Dec 2015

Accenture

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace
 
 
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