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May 22, 2013

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Maximize Uptime of Mission Critical IT Environments sponsored by Oracle Corporation WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable. Posted: 17 May 2013 \| Published: 31 Dec 2011 TOPICS: IT Service Centers \| IT Service Management \| IT Services \| Risk Management

Get Certified - Avaya Communication Manager sponsored by Global Knowledge WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Certificate in Computer Programming \| Certification Programs \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| Training \| Training and Educational Services \| Training Software

Accelerating business service delivery through platform automation sponsored by Hewlett-Packard Company WHITE PAPER: If you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software. Posted: 06 May 2013 \| Published: 28 Feb 2013 TOPICS: Business Process Automation \| Business Service Management \| Cloud Computing \| Database Management \| IT Service Management \| IT Services \| Middleware \| Software as a Service

Transition to a more efficient enterprise environment sponsored by Hewlett-Packard Limited WHITE PAPER: To achieve greater technological agility, IT can leverage cloud and mobile capabilities in their applications portfolio to save costs now but also plan for the future. Access this white paper to find out how to gain maximum success from an application by ensuring cloud and mobility technologies are integrated closely with the existing business. Posted: 10 Aug 2012 \| Published: 31 May 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Services

The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

G-Cloud Report: Service Management, Organisation & Governance Approach sponsored by ComputerWeekly.com WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Services

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Empowering People on the Move - The Delivery of tomorrow's Business Services sponsored by Cherwell WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Mobile Device Management \| Mobile Workers

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

The Cloud's Impact on the Future of IT sponsored by Hewlett-Packard Company WHITE PAPER: Read this white paper to explore the impact that cloud computing has on traditional IT practices and discover the importance of adjusting your mindset to accommodate the new trend. Learn how to meet the demands of your line of business customers so you can prevent them from outsourcing to external service providers instead. Posted: 11 Jun 2012 \| Published: 31 Oct 2011 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Management \| IT Service Management \| IT Services \| Outsourcing

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